“This Dunkin' Donuts shares a space with Baskin Robbins and is staffed by the same employees. It can be a wait if you want to get service from the ice cream side. I've had mixed experiences here, where my toasted bagel was burnt and then replaced by the staff. Also, the manager has been extremely kind to me on a different occasion when I had to use the bathroom (even though they don't have a public bathroom). Overall, the location of the store is very convenient and the staff are very nice.“
“I've to command on the excellent customer service there. I'm a proud member of their birthday club. Why? Because you get a free scoop/cup of ice-cream when your birthday rolls around! Though you've to print out and present the coupon to the store. I guess the summer heat is getting to me, but I brought the wrong piece of paper (yes, I have lots of restaurant gift certificates on hand) and to make the matter worse, I was planning to treat my mom. So, I drove all the way to my nearest Baskin Robbins shop and here I was, the wrong coupon in my hands. I just wanted to cry. I pleaded (but refrained from going down on my knees) that my birthday was just a few days ago and that I could present my ID to prove it. The server had no say, so he consulted with the female manager. And you know what? She was so cool, she let me have the free scoop without checking my ID! I even insisted of letting her see my unphotogenic license (for the sake of a free scoop?? Anything for mom I guess), but guess she did not want to blind herself from my photo. So, my mom wanted something minty and for her, anything 'green' meant mint. Boy, was she wrong. She chose the pistachio almond ice cream. It wasn't mint, but it was full of nuts and was quite good. It's not artisan ice cream. No fire cracker or eureka moments, but on a warm summer evening, licking an icy, creamy ice-cream attached to a sugar cone just couldn't get any better. And the best part? It's free! Thanks Baskin Robbins. I sat down to write up this review just because you were so nice to me tonight.“