There is not caring, and then there is not caring!!!
Food: 1
Service: 2
Adam B
Not open at 4 AM. Please update your hours.
Joshua Ethan Cabahug
Came at 2AM and they are closed. McDonald’s website and google maps says open 24 hours.
Gail Wright
Clean. I used kiosk for order and it actually worked. Order was filled quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: App
Marsha Cruz
Our big Mac buns were stale, kinda hard and dried out, and the fries were too salty. My boyfriend asked the worker a question and she was pretty rude for no reason at all. The dine in area was clean for the most part but the trash was full to the point soda was spilling from the bottom. I'm not sure if they may have been under staffed or something.
Atmosphere: 4
Food: 2
Service: 2
Tanya Johnson
Prices to high , processed food ,fries cold and old, not fresh. Took 14 minutes to receive
Atmosphere: 1
Food: 2
Service: 1
William Lima
ExcellentVegetarian options: Salads more than everything.
Atmosphere: 5
Food: 5
Service: 5
Michelle “Chellie Renae” Johnson
It's not 24hrs ?
Wanda Wiley
Sal the person taking my order is not the best listener at ALL. I specifically asked for a #5 with an orange juice and more. I get my orange juice and no 10pc or fries? After making me wait in the parking lot. Then driving back in the drive thru I'm sitting in the drive thru and no one is in the window to take my order nor the speaker..another 2 minutes waiting at the window for something I ordered...for him to say "the next window will handle it" he didn't bother listening to me, terrible customer service. NEVER in stock of strawberry bannana smoothies
Says it open 24 hours, just went at 11:50pm and was totally ignored by all the workers inside. Wouldn’t even talk to me just ignored and then waved me
Service: 1
K. W.
Fast hot food. Great customer service and always gets the order right!!
Atmosphere: 5
Food: 5
Service: 5
Patricia Hayward
Nice clean place for a quick
Atmosphere: 5
Food: 5
Service: 5
Jesse Hirshon
First time trying this franchise. Ordered 1 sausage mcmuffin and plain double steak mcmuffin no cheese/condiments. Pulling out of the drive through noticed there were two sausage mcmuffins/charged for two. Pulled back around informed them, they took the extra one back (seriously hope that was not served to another customer...) and they refunded the difference. Afterwards we got back and went to try the steak mcmuffin, covered with butter. ruined my appetite did not have time to drive back, instead told coorperate and told they forwarded concern to franchise. Over a week later no response nothing to compensate for their problem, clearly was not important enough to Garden City franchise to do anything. With so many McDonald's it is simply not worth it going to one with service inferior to other ones where their mistakes are taken seriously and addressed appropriately. I'll stick to the one in East Meadow. Hopefully they make changes to provide better guest satisfaction in the future.
Atmosphere: 2
Food: 2
Service: 3
Shazam Karim
Food is good/like all McDonald's.Atmosphere is excellent.Service is exceptional. They do table service at this McDonald's and its really nice. Like a sit down restaurant without the headache of service fees or the obligation of tips.
Convenient prices better than new york.
Atmosphere: 5
Food: 5
Service: 5
There is not caring, and then there is not caring!!!
Food: 1
Service: 2
Not open at 4 AM. Please update your hours.
Came at 2AM and they are closed. McDonald’s website and google maps says open 24 hours.
Clean. I used kiosk for order and it actually worked. Order was filled quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: App
Our big Mac buns were stale, kinda hard and dried out, and the fries were too salty. My boyfriend asked the worker a question and she was pretty rude for no reason at all. The dine in area was clean for the most part but the trash was full to the point soda was spilling from the bottom. I'm not sure if they may have been under staffed or something.
Atmosphere: 4
Food: 2
Service: 2
Prices to high , processed food ,fries cold and old, not fresh. Took 14 minutes to receive
Atmosphere: 1
Food: 2
Service: 1
ExcellentVegetarian options: Salads more than everything.
Atmosphere: 5
Food: 5
Service: 5
It's not 24hrs ?
Sal the person taking my order is not the best listener at ALL. I specifically asked for a #5 with an orange juice and more. I get my orange juice and no 10pc or fries? After making me wait in the parking lot. Then driving back in the drive thru I'm sitting in the drive thru and no one is in the window to take my order nor the speaker..another 2 minutes waiting at the window for something I ordered...for him to say "the next window will handle it" he didn't bother listening to me, terrible customer service. NEVER in stock of strawberry bannana smoothies
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Says it open 24 hours, just went at 11:50pm and was totally ignored by all the workers inside. Wouldn’t even talk to me just ignored and then waved me
Service: 1
Fast hot food. Great customer service and always gets the order right!!
Atmosphere: 5
Food: 5
Service: 5
Nice clean place for a quick
Atmosphere: 5
Food: 5
Service: 5
First time trying this franchise. Ordered 1 sausage mcmuffin and plain double steak mcmuffin no cheese/condiments. Pulling out of the drive through noticed there were two sausage mcmuffins/charged for two. Pulled back around informed them, they took the extra one back (seriously hope that was not served to another customer...) and they refunded the difference. Afterwards we got back and went to try the steak mcmuffin, covered with butter. ruined my appetite did not have time to drive back, instead told coorperate and told they forwarded concern to franchise. Over a week later no response nothing to compensate for their problem, clearly was not important enough to Garden City franchise to do anything. With so many McDonald's it is simply not worth it going to one with service inferior to other ones where their mistakes are taken seriously and addressed appropriately. I'll stick to the one in East Meadow. Hopefully they make changes to provide better guest satisfaction in the future.
Atmosphere: 2
Food: 2
Service: 3
Food is good/like all McDonald's.Atmosphere is excellent.Service is exceptional. They do table service at this McDonald's and its really nice. Like a sit down restaurant without the headache of service fees or the obligation of tips.
Atmosphere: 5
Food: 5
Service: 5