My Christmas was ruined. Multiple hair in my food!
We ordered brunch via door dasher for Christmas. The reviews are great and really looking forward to a Christmas brunch. After my son took his first bite, he noticed a piece of hair. We wrote it off as one off and joking about of it. When my son noticed another hair, we took the sandwich apart and found 5 pieces of hair. The hair was thin, reddish, curly, and with root.
When we called to complain, I told the person what happened, and I was put on hold for awhile, I hung up and called back. I heard a male voice (Leyden) and I repeated by situation, I heard he spoke to a female voice in the background. After some time, I found out Leyden is not the manager, and the woman is the owner, Ondina.
My dismay is the lack of concern by the owner. when a customer is calling about hairs in the food, it is not important enough to pickup and talk to the customer and let a counter person handle it. I was told she is too busy. Wow. Does this happen so often that it is not important to pickup the call and find out what happened?
The food is okay. On the greasy side. Typical deli food. Nothing special. This whole experience has put Charlie’s in the ”no way Jose “ list for us.
Food: 2
Service: 1
Sam Hemmelgarn
Good food reasonable prices.
Good service. The German potato salad is awesome Good
William Martino
My go-to breakfast place on
Atmosphere: 2
Food: 5
Service: 4
Marcile Boegel-Griffin
fantastic soup and wonderful sandwich. Had a boxed lunch catered from here which was wonderful so I came here with my husband and we were not disappointed. will be back
Mary Carter
The only reason I’d come back is the food is great. The people are rude. The owner doesn’t even help the employees seemed to get mad over some potato salad
Mare Lawrie
The only reason I’d come back is the food is great. The people are rude. The owner doesn’t even help the employees seemed to get mad over some potato salad
William Iaconetti
Excellent Food and great
Atmosphere: 5
Food: 5
Service: 5
Juan Navas
The grilled chicken sandwich with lettuce and mayo on a hero was amazing. It was really good and it was juicy it wasn’t dry.
Michela Minke
I lived around the corner from them on Maryland ate there quite often food is always fresh love their grilled burgers all other subs are great they're just all around great food everything is made fresh whether it be from a burger to french fries soup everything is made on a daily very clean business inside staff is always friendly sometime there's a wait but it's worth it has a small dining room and back always quite cozy if you've never been there you're missing out old North Dayton's Finer Spot as far as I'm concerned. Chris keep up the good work with your Mama and your Great Staff.
My Christmas was ruined. Multiple hair in my food!
We ordered brunch via door dasher for Christmas. The reviews are great and really looking forward to a Christmas brunch. After my son took his first bite, he noticed a piece of hair. We wrote it off as one off and joking about of it. When my son noticed another hair, we took the sandwich apart and found 5 pieces of hair. The hair was thin, reddish, curly, and with root.
When we called to complain, I told the person what happened, and I was put on hold for awhile, I hung up and called back. I heard a male voice (Leyden) and I repeated by situation, I heard he spoke to a female voice in the background. After some time, I found out Leyden is not the manager, and the woman is the owner, Ondina.
My dismay is the lack of concern by the owner. when a customer is calling about hairs in the food, it is not important enough to pickup and talk to the customer and let a counter person handle it. I was told she is too busy. Wow. Does this happen so often that it is not important to pickup the call and find out what happened?
The food is okay. On the greasy side. Typical deli food. Nothing special. This whole experience has put Charlie’s in the ”no way Jose “ list for us.
Food: 2
Service: 1
Good food reasonable prices. Good service. The German potato salad is awesome Good
My go-to breakfast place on
Atmosphere: 2
Food: 5
Service: 4
fantastic soup and wonderful sandwich. Had a boxed lunch catered from here which was wonderful so I came here with my husband and we were not disappointed. will be back
The only reason I’d come back is the food is great. The people are rude. The owner doesn’t even help the employees seemed to get mad over some potato salad
The only reason I’d come back is the food is great. The people are rude. The owner doesn’t even help the employees seemed to get mad over some potato salad
Excellent Food and great
Atmosphere: 5
Food: 5
Service: 5
The grilled chicken sandwich with lettuce and mayo on a hero was amazing. It was really good and it was juicy it wasn’t dry.
I lived around the corner from them on Maryland ate there quite often food is always fresh love their grilled burgers all other subs are great they're just all around great food everything is made fresh whether it be from a burger to french fries soup everything is made on a daily very clean business inside staff is always friendly sometime there's a wait but it's worth it has a small dining room and back always quite cozy if you've never been there you're missing out old North Dayton's Finer Spot as far as I'm concerned. Chris keep up the good work with your Mama and your Great Staff.
Breakfast hits every time
Restaurantji Recommends
Excellent DeliBest staff
Good ?
The staff is always friendly..the food is good!
The older guy that works there is extremely nasty!!!! Whenever I go there to order something he says we can't do that here..
Like in new York city
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