My first time writing a poor review of a restaurant... Inattentive server...never saw her after taking our orders. 2 people out of 6 got their food in a reasonable time. 2 people had to wait for awhile to get their food. Last 2 people in our party had to wait 1 HOUR for their food. Server never came over...Manager came out and tried to tell me some dishes take longer than others!...then told me I don't understand how a restaurant kitchen works...!...place was not even busy at the time. Only upside was they didn't charge us for the 2 late dinners but that didn't come close to making a poor experience any better.
Tim
Food was really good. Had a 7 pm reservation we checked in at 650ish. And we weren't sat at our table till after 815. It was quite frustrating given, we had to wait over and hour for our reservation and there were numerous tables available. Very disappointed.
Annette
I took my 96 year old mom there for her birthday. We mentioned that to our server. It would have been nice for that to have been acknowledged. I realize the location bears certain pricing, but I thought the value did not balance with the expense. Also, I ordered a hot lobster roll. It came out with the fries piping hot and the lobster lukewarm at best. Very disappointing for a meal that cost about $250 for 3 people to have lunch ( and only one drinking alcohol).
aleida
Average food poor service and poor kitchen management there were five of us three of us were done by the time that the other two got their entrées very very loud I would not go back there for dinner
Frank
Lobster roll was a complete rip off $40 something with a tiny bun and barely any lobster meat.
Mey
Very disappointed. I do not know what to say. The worst dine in service ever I had. The whole service was extremely slow (e.g. no water or checking in with us for first 20-25 mins, oysters were served 30 mins after order placed) which in this case, is not what made our experience negative at all. The waitress did an awful service. It was so bad that I am not even sure how she made it the bad. It is unfortunate since this restaurant is beautiful and food were good. Just a neutral service by her would make it a nice experience. Busy day (which is not how I describe the day we dine in but just to be fair or generous) or/ and understaff happens. But a little communication with customers or a little smile can make the whole experience different. We do give 1/5 star for the experience purely based on the waitress. Waiting time etc. was not necessary a positive experience but did not bother us at all. I was very sad that she did not care at all.
Joseph
Incredibly bad, took 2 hours to get any food, all of the orders were being brought to the wrong tables, complete incompetence all around.
Michael Parrish
Horrible Manager of the New One at Atlantis. Ripping off Guests. Run dont stop. For a great Bahamian experience go to Graycliff Mansion
Georgia K
Bret was fantastic
Chris H
Eh, cheap on the drink sizes high on the price. Much better options around, not what it use to be
My first time writing a poor review of a restaurant... Inattentive server...never saw her after taking our orders. 2 people out of 6 got their food in a reasonable time. 2 people had to wait for awhile to get their food. Last 2 people in our party had to wait 1 HOUR for their food. Server never came over...Manager came out and tried to tell me some dishes take longer than others!...then told me I don't understand how a restaurant kitchen works...!...place was not even busy at the time. Only upside was they didn't charge us for the 2 late dinners but that didn't come close to making a poor experience any better.
Food was really good. Had a 7 pm reservation we checked in at 650ish. And we weren't sat at our table till after 815. It was quite frustrating given, we had to wait over and hour for our reservation and there were numerous tables available. Very disappointed.
I took my 96 year old mom there for her birthday. We mentioned that to our server. It would have been nice for that to have been acknowledged. I realize the location bears certain pricing, but I thought the value did not balance with the expense. Also, I ordered a hot lobster roll. It came out with the fries piping hot and the lobster lukewarm at best. Very disappointing for a meal that cost about $250 for 3 people to have lunch ( and only one drinking alcohol).
Average food poor service and poor kitchen management there were five of us three of us were done by the time that the other two got their entrées very very loud I would not go back there for dinner
Lobster roll was a complete rip off $40 something with a tiny bun and barely any lobster meat.
Very disappointed. I do not know what to say. The worst dine in service ever I had. The whole service was extremely slow (e.g. no water or checking in with us for first 20-25 mins, oysters were served 30 mins after order placed) which in this case, is not what made our experience negative at all. The waitress did an awful service. It was so bad that I am not even sure how she made it the bad. It is unfortunate since this restaurant is beautiful and food were good. Just a neutral service by her would make it a nice experience. Busy day (which is not how I describe the day we dine in but just to be fair or generous) or/ and understaff happens. But a little communication with customers or a little smile can make the whole experience different. We do give 1/5 star for the experience purely based on the waitress. Waiting time etc. was not necessary a positive experience but did not bother us at all. I was very sad that she did not care at all.
Incredibly bad, took 2 hours to get any food, all of the orders were being brought to the wrong tables, complete incompetence all around.
Horrible Manager of the New One at Atlantis. Ripping off Guests. Run dont stop. For a great Bahamian experience go to Graycliff Mansion
Bret was fantastic
Eh, cheap on the drink sizes high on the price.
Much better options around, not what it use to be
Restaurantji Recommends
Brett was a very accommodating waiter. Very enjoyable experience.
Brett our server was very hood
Bret was awesome!! Drinks and food were great
Matt took such great care of us! We were a big group and he didn’t seem fazed at all! Thanks Matt for the great service!
Brett was the best. Great food, awesome vibe. Highly recommend !
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