In these hot times I became a lover of McFlurry M&M's and surprise I found a fly, I didn't go in to complain because the bus I was waiting for was already about to arrive, it's a shame they play with the customers' health
Anthony Cali
I'm all for efficiency, but McDonald's system of making customers pull into a numbered parking spot and wait for their food is taking things a bit too far. It completely defeats the purpose of a "fast-food" drive-thru.
What should be a quick stop turns into a frustrating wait. I've found myself sitting in these designated spots for upwards of 10 minutes, even when there's no line at the window.
You're left wondering if they've forgotten your order, or if they're just prioritizing the cars behind you.
Meanwhile, competitors like Burger King and Wendy's seem to have no trouble getting your food to you at the window. They don't have these reserved parking spots and seem to manage just fine, even during busy periods.
This newer system at McDonald's feels like a step backwards in customer service. It's inconvenient, time-consuming, and takes away from the whole point of a quick drive-thru experience.
I understand the need to manage high volumes of orders, but there must be a more efficient way to do it without inconveniencing customers. Until then, I'll be taking my fast-food cravings elsewhere.
Atmosphere: 3
Food: 4
Service: 1
Fernando Orellana Excel
i love this place because they always have french fries every time i got there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles
Lina Meizner
I literally ordered a sausage, egg, and cheese mcmuffin with an oj.... the oj was nothing but water and they gave me a ham egg and cheese. Very disappointed
Atmosphere: 4
Food: 4
Service: 3
James White
They were very rude to me when I was trying to order
Atmosphere: 1
Food: 1
Service: 1
John Kiss
Quick service, friendly staff, it's fast food . Right off Montauk hwy, Hampton bays.
Parking: Plenty of locations, plus drive thru
Kid-friendliness: Enough seats for the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with M&M's Candies, Mccafé Caramel Iced Coffee, Big Mac, French Fries
Yasser El Roumy
No one cares at this location Not even a napkin in n the bag
Atmosphere: 1
Food: 2
Service: 1
Yasser Elroumy
No one cares at this location Not even a napkin in n the bag
Guy taking order had an attitude, if you don’t like minimum wage get a real job.
John W
Love the Fries 🍟
Joe
This store is supposed to be open for drive through at 6. That means that the restaurant should be ready to serve food at 6. It is now almost 7 and some Spanish lady gave me an attitude when telling me the chicken wasn't ready yet for chicken mcgriddle.
Last I checked whatever shift that individual has, means be on time and ready. The food should be ready. Hire people that are responsible and know how to get to work. McDonald's....the multi-billion company...still can't seem to hire the right candidates..yet they want how much per hour?... Sorry but naaahhh. People that have trouble doing a simplistic job...and yes I've had hard jobs ...mechanic for example...so if.i have to be up and on point for my job I damn well expect a McDonald's employee to be do the damn same.
Service: 1
Ayaz Lavingia
Does the job
Atmosphere: 3
Food: 3
Service: 4
john mcgrath
Liked it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcflurry with M&M's Candies, Filet-O-Fish
Optimal.
Atmosphere: 3
Food: 4
Service: 4
In these hot times I became a lover of McFlurry M&M's and surprise I found a fly, I didn't go in to complain because the bus I was waiting for was already about to arrive, it's a shame they play with the customers' health
I'm all for efficiency, but McDonald's system of making customers pull into a numbered parking spot and wait for their food is taking things a bit too far. It completely defeats the purpose of a "fast-food" drive-thru.
What should be a quick stop turns into a frustrating wait. I've found myself sitting in these designated spots for upwards of 10 minutes, even when there's no line at the window.
You're left wondering if they've forgotten your order, or if they're just prioritizing the cars behind you.
Meanwhile, competitors like Burger King and Wendy's seem to have no trouble getting your food to you at the window. They don't have these reserved parking spots and seem to manage just fine, even during busy periods.
This newer system at McDonald's feels like a step backwards in customer service. It's inconvenient, time-consuming, and takes away from the whole point of a quick drive-thru experience.
I understand the need to manage high volumes of orders, but there must be a more efficient way to do it without inconveniencing customers. Until then, I'll be taking my fast-food cravings elsewhere.
Atmosphere: 3
Food: 4
Service: 1
i love this place because they always have french fries every time i got there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles
I literally ordered a sausage, egg, and cheese mcmuffin with an oj.... the oj was nothing but water and they gave me a ham egg and cheese. Very disappointed
Atmosphere: 4
Food: 4
Service: 3
They were very rude to me when I was trying to order
Atmosphere: 1
Food: 1
Service: 1
Quick service, friendly staff, it's fast food . Right off Montauk hwy, Hampton bays.
Parking: Plenty of locations, plus drive thru
Kid-friendliness: Enough seats for the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with M&M's Candies, Mccafé Caramel Iced Coffee, Big Mac, French Fries
No one cares at this location
Not even a napkin in n the bag
Atmosphere: 1
Food: 2
Service: 1
No one cares at this location
Not even a napkin in n the bag
Atmosphere: 1
Food: 2
Service: 1
Great spot. Laid back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guy taking order had an attitude, if you don’t like minimum wage get a real job.
Love the Fries 🍟
This store is supposed to be open for drive through at 6. That means that the restaurant should be ready to serve food at 6. It is now almost 7 and some Spanish lady gave me an attitude when telling me the chicken wasn't ready yet for chicken mcgriddle.
Last I checked whatever shift that individual has, means be on time and ready. The food should be ready. Hire people that are responsible and know how to get to work. McDonald's....the multi-billion company...still can't seem to hire the right candidates..yet they want how much per hour?... Sorry but naaahhh. People that have trouble doing a simplistic job...and yes I've had hard jobs ...mechanic for example...so if.i have to be up and on point for my job I damn well expect a McDonald's employee to be do the damn same.
Service: 1
Does the job
Atmosphere: 3
Food: 3
Service: 4
Liked it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcflurry with M&M's Candies, Filet-O-Fish
Loading...