McDonald's

196 W Montauk Hwy, Hampton Bays
(631) 723-1072

Recent Reviews

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Charles Culleton

Double cheeseburger meal medium fries. What more could you ask for .!!

K G

Except for Jessica, the other employees are worthless. It's like they're on vacation inside. They see me at the window. They make me wait. They ignore me. I waited at the window for 10 minutes. Three people were standing in front of me and no one was helping. Finally, I asked her name and she said Jessica. Jessica came and gave me my order which was ready. I thanked her very much. My order is ready. There is a tall young man who looks like a jerk and he saw me like a diver girl and ignored me.

Atmosphere: 1

Food: 1

Service: 1

no shelter

Optimal.

Atmosphere: 3

Food: 4

Service: 4

Jeffrey Smith Jaramillo Amaya

In these hot times I became a lover of McFlurry M&M's and surprise I found a fly, I didn't go in to complain because the bus I was waiting for was already about to arrive, it's a shame they play with the customers' health

Anthony Cali

I'm all for efficiency, but McDonald's system of making customers pull into a numbered parking spot and wait for their food is taking things a bit too far. It completely defeats the purpose of a "fast-food" drive-thru.

What should be a quick stop turns into a frustrating wait. I've found myself sitting in these designated spots for upwards of 10 minutes, even when there's no line at the window.

You're left wondering if they've forgotten your order, or if they're just prioritizing the cars behind you.

Meanwhile, competitors like Burger King and Wendy's seem to have no trouble getting your food to you at the window. They don't have these reserved parking spots and seem to manage just fine, even during busy periods.

This newer system at McDonald's feels like a step backwards in customer service. It's inconvenient, time-consuming, and takes away from the whole point of a quick drive-thru experience.

I understand the need to manage high volumes of orders, but there must be a more efficient way to do it without inconveniencing customers. Until then, I'll be taking my fast-food cravings elsewhere.

Atmosphere: 3

Food: 4

Service: 1

Fernando Orellana Excel

i love this place because they always have french fries every time i got there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcgriddles

Lina Meizner

I literally ordered a sausage, egg, and cheese mcmuffin with an oj.... the oj was nothing but water and they gave me a ham egg and cheese. Very disappointed

Atmosphere: 4

Food: 4

Service: 3

James White

They were very rude to me when I was trying to order

Atmosphere: 1

Food: 1

Service: 1

John Kiss

Quick service, friendly staff, it's fast food . Right off Montauk hwy, Hampton bays.

Parking: Plenty of locations, plus drive thru

Kid-friendliness: Enough seats for the kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcflurry with M&M's Candies, Mccafé Caramel Iced Coffee, Big Mac, French Fries

Yasser El Roumy

No one cares at this location
Not even a napkin in n the bag

Atmosphere: 1

Food: 2

Service: 1

Yasser Elroumy

No one cares at this location
Not even a napkin in n the bag

Atmosphere: 1

Food: 2

Service: 1

Juan Ubiera

Great spot. Laid back.

Atmosphere: 5

Food: 5

Service: 5

Tim N

Guy taking order had an attitude, if you don’t like minimum wage get a real job.

John W

Love the Fries 🍟

Joe

This store is supposed to be open for drive through at 6. That means that the restaurant should be ready to serve food at 6. It is now almost 7 and some Spanish lady gave me an attitude when telling me the chicken wasn't ready yet for chicken mcgriddle.

Last I checked whatever shift that individual has, means be on time and ready. The food should be ready. Hire people that are responsible and know how to get to work. McDonald's....the multi-billion company...still can't seem to hire the right candidates..yet they want how much per hour?... Sorry but naaahhh. People that have trouble doing a simplistic job...and yes I've had hard jobs ...mechanic for example...so if.i have to be up and on point for my job I damn well expect a McDonald's employee to be do the damn same.

Service: 1

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