McDonald's

Name: McDonald's
Address: 103 N Caroline St, Herkimer, New York, 13350, US
Telephone: (315) 866-7970
Price range: $
Rating: 2.6

$ • Fast Food, Burgers, Coffee Shops

Hours:
103 N Caroline St, Herkimer
(315) 866-7970

Menu Order Online

About McDonald's

McDonald's is a busy restaurant with friendly staff at the drive-thru. The food is consistently fresh, with a noticeable difference from other branches. While mistakes can happen, the staff is generally cheerful and willing to help. Some customers have mentioned that service can be slow, especially if not ordering online or at the kiosk, and that some employees may seem standoffish. The atmosphere is typical for a fast food place, and the food quality varies; for example, one customer praised the food as the best in Herkimer, NY, while others noted that sandwiches can be sloppy. The restaurant has had issues with cleanliness, particularly in the ladies' room and sitting area, but the food remains good. In one positive instance, the general manager, Jacob W, went above and beyond to fix a delivery issue, showing excellent customer service. Overall, the location offers quick service and good food, though experiences with service and cleanliness can sometimes be mixed.