I recently ordered some tea from Clipper Ship. It arrived without issue, but through a glitch with their packing label printer, I also wound up with another customer’s order by mistake. Upon reaching out to let them know, I was informed that they were already sending a replacement order to the other customer and I could keep the tea. Beyond their great customer service and fast response time, I want to point out their attention to detail. I often receive small sample packets when I order tea (from many companies) and what really struck me was that the folks at Clipper Ship make informed suggestions with their tea samples! They are not just providing sachets of teas they’re hoping to promote; they consider what you ordered and provide you with samples that match your tastes! I’d ordered a toasted sesame tea and received dessert tea samples. The other order that arrived was for wellness tisanes, and so they included similar white and herbal samples. I was so impressed to see that they really pay attention to each order. A+, Clipper Ship! From one small business owner to another, keep up the good work!
Amber Siepel
I truly love this store. It's clean, beautiful, organized, and efficient. And wow--they really know tea! They are never pushy, but if I ask, they will always spend as much time as I need describing teas, answering my questions and making recommendations. Their teas are fresh and their blends are so unique and always so delicious. I really love following their Instagram account as they have beautiful photos and descriptions of their teas--I've discovered many new tasty and healthful blends this way. Huntington is lucky to have this shop!
Glittering Farmer
Huge selection! Very high quality! Well informed staff.only thing I would like would be able to taste a sample of teas, so to be able to avoid dissatisfaction when buying new teas to take home
Jeff Woo
Huge selection of all flavors of teas. The staff is always knowledgeable, friendly and helpful. If you're a tea drinker, be prepared to walk out with many different types of teas.
Carolina Boucos
The best teas great selection, love this tea company
Kaitlyn L
The employees were very informative and created a welcoming atmosphere. I'm extremely happy with my purchases. One employee even gently nudged my boyfriend (who is very picky) to try something new with a lot of encouragement and discussion of what he likes! I bought two boxes for samplers and will likely come back. They have tea for everyone! It is a bit pricey, but I am willing to pay a bit more since it's local!
Appel
I LOOOOVE this tea! Entirely totally addicted! Incredible company with the finest products and very sweet sales people.
Adams Sanchez (Ace31220)
They helped me find a selection on tea for my girlfriend as a surprise. She loves the selection they gave her and wants me to get more
Thea Morales
This wonderful store has been on my "treat myself to happiness" list for several years now. I unfortunately cannot drink caffeine which is not even an issue at this tea shoppe because they have an abundance of herbal teas I can choose from all year round! Loose and bagged tea... I can fill up a thermos with hot tea in the winter and pitchers of fresh iced tea in the summer. And I always grab their wonderfully themed gift boxes for quick gifts. Definitely a must to pop-in when you are in the area. The knowledgable staff will graciously guide you through their inventory and help you find the best teas for you and your needs. Their online store looks crazy good too... just incase you are not in the area. Get little boxes of happiness shipped right to you!
Thea V.
Despite the fact I cannot drink caffeine, I hit this spot regularly! The knowledgable staff will graciously guide you through their impressive inventory and help you find the best teas for you and your needs and they have an abundance of herbal teas I can choose from all year round! I not only shop for myself, but I always grab a few of their themed gift boxes which always make the best gifts for my friends, family, and colleagues. You'll absolutely become a repeat customer if you stop in once and test out their custom made teas. You'll even acquire a collection of must have favorites! ("Fair Winds" is most definitely one of mine!)
Extremely disappointed with the individuals who work at this establishment. I came in with my family prepared to try their tea and purchase some of the tea cups that that had. I was prepared to spend at least $100 as I am not from the area and am visiting family. I really love tea because I am one of the few adults that doesn’t drink coffee. Simply put, tea is my thing. I came in and greeted the team members to a very cold response. They were not rude but we’re extremely dismissive. April 1st 2023 at 11:20AM. My wife hinted at me to go because it seemed that they didn’t want us there. As we were walking out they pitifully and non genuinely asked us if we had any questions. Remember, customers help the customer establishment as much as the establishment help the customer. Shoppers Beware. Still. Wishing them the best as I know a tea company is hard to maintain and grow.
Amelia Lubrano
240 varieties of amazing tea. Great teaware and teapots, they have everything you need to brew an amazing cup. Also culinary and ceremonial matcha. Great tea boxes with 5 curated teas that make awesome gifts or are good for oneself if you want to try a bunch of teas. Wonderful staff. Online store also, really great. 11/10
Adam Sleedorn
The store smells amazing when you first walk in. With a name like Clipper Ship and a smell like that, it's almost like going back in time. The women at the counter (I believe I dealt with the owner?) Was super helpful and knowledgeable, and was able to help me find a tea I've been looking for for a while (the closest modern equivalent to one of the kinds dumped into Boston Harbor in 1773). The tea itself is fabulous; lapsang souchong if anybody's interested. Smells like pine smoke due to the making, but strong, smooth and smoky when steeped. Can't wait to go back and try another kind. All around wonderful experience.
Skyler
Friendly and warm employees, amazing selection of tea. Wish they were still doing to-go beverages!!
Cary F.
This used to be such a charming store when they were in Northport - we always used to go when we visited family in the area. Then they had the fire and I realize they needed to move to a different location. From the start the Huntington store lacked the charm of the Northport store but we still used to go. But now they've blocked off most of the store so you can't even browse. They still have a very large selection of interesting tea but they've taken all the fun out of it - sorry to say it but it's not worth a visit anymore imo.
I recently ordered some tea from Clipper Ship. It arrived without issue, but through a glitch with their packing label printer, I also wound up with another customer’s order by mistake. Upon reaching out to let them know, I was informed that they were already sending a replacement order to the other customer and I could keep the tea. Beyond their great customer service and fast response time, I want to point out their attention to detail. I often receive small sample packets when I order tea (from many companies) and what really struck me was that the folks at Clipper Ship make informed suggestions with their tea samples! They are not just providing sachets of teas they’re hoping to promote; they consider what you ordered and provide you with samples that match your tastes! I’d ordered a toasted sesame tea and received dessert tea samples. The other order that arrived was for wellness tisanes, and so they included similar white and herbal samples. I was so impressed to see that they really pay attention to each order. A+, Clipper Ship! From one small business owner to another, keep up the good work!
I truly love this store. It's clean, beautiful, organized, and efficient. And wow--they really know tea! They are never pushy, but if I ask, they will always spend as much time as I need describing teas, answering my questions and making recommendations. Their teas are fresh and their blends are so unique and always so delicious. I really love following their Instagram account as they have beautiful photos and descriptions of their teas--I've discovered many new tasty and healthful blends this way. Huntington is lucky to have this shop!
Huge selection! Very high quality! Well informed staff.only thing I would like would be able to taste a sample of teas, so to be able to avoid dissatisfaction when buying new teas to take home
Huge selection of all flavors of teas. The staff is always knowledgeable, friendly and helpful. If you're a tea drinker, be prepared to walk out with many different types of teas.
The best teas great selection, love this tea company
The employees were very informative and created a welcoming atmosphere. I'm extremely happy with my purchases. One employee even gently nudged my boyfriend (who is very picky) to try something new with a lot of encouragement and discussion of what he likes! I bought two boxes for samplers and will likely come back. They have tea for everyone! It is a bit pricey, but I am willing to pay a bit more since it's local!
I LOOOOVE this tea! Entirely totally addicted! Incredible company with the finest products and very sweet sales people.
They helped me find a selection on tea for my girlfriend as a surprise. She loves the selection they gave her and wants me to get more
This wonderful store has been on my "treat myself to happiness" list for several years now. I unfortunately cannot drink caffeine which is not even an issue at this tea shoppe because they have an abundance of herbal teas I can choose from all year round! Loose and bagged tea... I can fill up a thermos with hot tea in the winter and pitchers of fresh iced tea in the summer. And I always grab their wonderfully themed gift boxes for quick gifts. Definitely a must to pop-in when you are in the area. The knowledgable staff will graciously guide you through their inventory and help you find the best teas for you and your needs. Their online store looks crazy good too... just incase you are not in the area. Get little boxes of happiness shipped right to you!
Despite the fact I cannot drink caffeine, I hit this spot regularly! The knowledgable staff will graciously guide you through their impressive inventory and help you find the best teas for you and your needs and they have an abundance of herbal teas I can choose from all year round! I not only shop for myself, but I always grab a few of their themed gift boxes which always make the best gifts for my friends, family, and colleagues. You'll absolutely become a repeat customer if you stop in once and test out their custom made teas. You'll even acquire a collection of must have favorites! ("Fair Winds" is most definitely one of mine!)
Restaurantji Recommends
Extremely disappointed with the individuals who work at this establishment. I came in with my family prepared to try their tea and purchase some of the tea cups that that had. I was prepared to spend at least $100 as I am not from the area and am visiting family. I really love tea because I am one of the few adults that doesn’t drink coffee. Simply put, tea is my thing. I came in and greeted the team members to a very cold response. They were not rude but we’re extremely dismissive. April 1st 2023 at 11:20AM. My wife hinted at me to go because it seemed that they didn’t want us there. As we were walking out they pitifully and non genuinely asked us if we had any questions. Remember, customers help the customer establishment as much as the establishment help the customer. Shoppers Beware. Still. Wishing them the best as I know a tea company is hard to maintain and grow.
240 varieties of amazing tea. Great teaware and teapots, they have everything you need to brew an amazing cup. Also culinary and ceremonial matcha. Great tea boxes with 5 curated teas that make awesome gifts or are good for oneself if you want to try a bunch of teas. Wonderful staff. Online store also, really great. 11/10
The store smells amazing when you first walk in. With a name like Clipper Ship and a smell like that, it's almost like going back in time. The women at the counter (I believe I dealt with the owner?) Was super helpful and knowledgeable, and was able to help me find a tea I've been looking for for a while (the closest modern equivalent to one of the kinds dumped into Boston Harbor in 1773). The tea itself is fabulous; lapsang souchong if anybody's interested. Smells like pine smoke due to the making, but strong, smooth and smoky when steeped. Can't wait to go back and try another kind. All around wonderful experience.
Friendly and warm employees, amazing selection of tea. Wish they were still doing to-go beverages!!
This used to be such a charming store when they were in Northport - we always used to go when we visited family in the area. Then they had the fire and I realize they needed to move to a different location. From the start the Huntington store lacked the charm of the Northport store but we still used to go. But now they've blocked off most of the store so you can't even browse. They still have a very large selection of interesting tea but they've taken all the fun out of it - sorry to say it but it's not worth a visit anymore imo.