Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
740 S Meadow St #100, Ithaca
(607) 272-0437
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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My daughter and friend got food from chipotle in Ithaca, NY on Meadow street , and there was a bug in my daughter’s food. It was absolutely disgusting looking and when call the 800 number lady advise they can’t issue her a refund, will only offer her 2 free meals. Called the manager at Ithaca location, explained what happened he as well said no refund came be given. When I asked for his full name he disconnected . I would never go back there and will escalate this
The Ithaca location completely messed up both meals in our order. When we called to speak with a manager, the location would not answer their phone. Eventually we were transferred to a national customer service representative who was unwilling to correct the order ornissue a refund. We were told to complain to Grubhub, however, Grubhub delivered what Chipotle made (incorrectly). How is that Grubhub's fault? I would avoid the Ithaca location at all costs - there are plenty of other...read full review
I’ve been to this location 3 times now. Two of those times, my order was completely wrong (which I didn’t realize until after making the 30+ minute drive home), and the third time it took over an hour to get my food.
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Chipotle Mexican Grill is a popular dining destination that offers a variety of Mexican-inspired dishes. According to customer reviews, the food is generally delicious, with customers enjoying options like white rice bowls with steak, guacamole, sour cream, queso, shredded cheese, and lettuce. This specific Chipotle location has faced challenges, such as running out of common ingredients like cheese and having issues with the POS system, leading to long wait times and a hectic atmosphere. However, on some occasions, the restaurant runs well, with staff being friendlier than usual. The manager is praised for their efficient handling of situations, and one employee, Jamie, has received special recognition for his patience and energy during busy times. Customers are advised to be prepared for potential delays, especially during peak hours when the restaurant is often packed with students. A recent visit showed fresh ingredients like chicken, rice, and guac, making customers happy. Despite occasional inconveniences, Chipotle remains a favored choice, with food quality and service generally meeting customer expectations. Wheelchair accessibility is available on the ground floor.