I had a really unpleasant experience with the customer service at the bar. There were three bar attendants who were not busy at all with only about 15 customers in total. Despite this, all the other customers were served before me. When I entered, I was asked if I wanted to sit in or out, and I chose to sit in. After waiting at the bar, I was told to go and sit at a table and that a waiter would take my order in 10 minutes. No one came, so I had to call the waiter myself to place my order. Another 10 minutes passed, and I had to return to the bar. The attendant turned around and reminded me that she had informed me the waiter would take my order. I explained that I had to leave soon and asked if she could prepare the wine to go. Unfortunately, my experience was below par, and I would rate it as less than the 1 Shocking
Service: 1
Josh Williams
Really not much to write home about. By far and away the worst food eaten on our trip, also one of the most expensive too.I had the Wild Mushroom Rigatoni with Chicken, the sauce that came with the dish was gloopy and seemingly reheated, reminiscent of wallpaper paste with little to no taste.My brother order the Chicken Parm, but ended up with a chicken burger, due to us boarding our flight in an hour and the initial 35 minutes it took to get our food, we didn't want to risk waiting again for the meal he ordered.I'd feel begrudged paying those prices again, especially if the food does not improve.As a form of compensation for the mishap with my brother's order, we were offered free refills on our drinks (soft drinks), which tasted more like plain soda water rather than ginger ale and coca cola.Would not recommend to anyone, go somewhere else or bring food with you to the airport to avoid this place.
Food: 1
Service: 2
Jonas Hertwig
Have a burger at true burger next to this place. Food here is overpriced and the open kitchen is obviously a mess...
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: NYC Burger
alex beausire
Busy even on a Wednesday evening! Service relaxed ? food on point ? a real “taste of New York (the big apple) ??
Drinks took 30+ minutes to come out after ordering.
Atmosphere: 2
Food: 1
Service: 1
Emmanuel Escobar
Worse place ever, can't even rate the food because I never got to eat. Waited for 45 mins to find out that they gave our food to someone else and than was going to take another 20 mins to cook.
Trausti Hardarson
The service is horrible, terrible and the food is bad! Recommend that the place be closed!
Atmosphere: 1
Food: 1
Service: 1
Danilo Costa
A dreadful and pricey experience at this JFK bar. A beer for $15. Bartender seemed more interested in her phone than serving customers, and the manager onsite today @7:40pm is just incredibly aloof, ignored me to my face and told me to “order online” (is this Amazon????) — I was an inconvenience rather than a paying customer. I won't be returning.
Do not eat here !the cook doesn’t change gloves at all when touching pork and beef and salad . Uses the same gloves for everything ! When I say everything . The waitress will hound you for a tip while you’re eating and say why you not pay the bill yet while 80% of food is still on plate . Eat at the burger place next door !
Atmosphere: 1
Food: 1
Service: 1
Justin Rogers-Cooper
Your only spot for higher-end dining in Terminal 7. With the patience required for any airport restaurant, this more than fits the bill. My Coors Light was fresh and breezy. The cauliflower salad with salmon was perfect before a long flight. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
R. Banks
The food is mediocre. There is very little selection and it is overpriced like most airport establishments. You will pay $20 for an entree and then receive plastic utensils. The counter and the menus were sticky and unclean. Nobody stopped in to see how my food was or if I wanted anything else. Nobody offered water. Finally, the wait staff came by and asked if I wanted anything else and, when I said no, told me to pay now. Then when I left a <20% tip the waitress harassed me about not leaving a larger tip and claimed that she relies on tips because she pays 100% of her wages to taxes. Taxes are high, no challenging that, but Customers don’t deserve to be harassed about OPTIONAL tipping because employers don’t pay a living wage.
Atmosphere: 1
Food: 3
Service: 3
Zachary Smith
Waitress refused to lower the tip from the suggested amounts when I said what I would like to tip. Pressured me into changing my tip right in front of her on the credit card machine. I said "pick what you want then" and she selected one of her options and walked away.
Atmosphere: 1
Food: 1
Service: 1
Neha Bansal
The salmon was good but the waitress was on her phone all the time, extremely rude and no sense of what customer-service means. Wish I had checked the ratings before eating here.
I had a really unpleasant experience with the customer service at the bar. There were three bar attendants who were not busy at all with only about 15 customers in total. Despite this, all the other customers were served before me. When I entered, I was asked if I wanted to sit in or out, and I chose to sit in. After waiting at the bar, I was told to go and sit at a table and that a waiter would take my order in 10 minutes. No one came, so I had to call the waiter myself to place my order. Another 10 minutes passed, and I had to return to the bar. The attendant turned around and reminded me that she had informed me the waiter would take my order. I explained that I had to leave soon and asked if she could prepare the wine to go. Unfortunately, my experience was below par, and I would rate it as less than the 1 Shocking
Service: 1
Really not much to write home about. By far and away the worst food eaten on our trip, also one of the most expensive too.I had the Wild Mushroom Rigatoni with Chicken, the sauce that came with the dish was gloopy and seemingly reheated, reminiscent of wallpaper paste with little to no taste.My brother order the Chicken Parm, but ended up with a chicken burger, due to us boarding our flight in an hour and the initial 35 minutes it took to get our food, we didn't want to risk waiting again for the meal he ordered.I'd feel begrudged paying those prices again, especially if the food does not improve.As a form of compensation for the mishap with my brother's order, we were offered free refills on our drinks (soft drinks), which tasted more like plain soda water rather than ginger ale and coca cola.Would not recommend to anyone, go somewhere else or bring food with you to the airport to avoid this place.
Food: 1
Service: 2
Have a burger at true burger next to this place. Food here is overpriced and the open kitchen is obviously a mess...
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: NYC Burger
Busy even on a Wednesday evening! Service relaxed ? food on point ? a real “taste of New York (the big apple) ??
30 minutes for a basic pasta
Atmosphere: 2
Food: 2
Service: 2
Really awful. Awful awful awful. Awful. Simply awful. Avoid. Awful.
Atmosphere: 1
Food: 1
Service: 1
Drinks took 30+ minutes to come out after ordering.
Atmosphere: 2
Food: 1
Service: 1
Worse place ever, can't even rate the food because I never got to eat. Waited for 45 mins to find out that they gave our food to someone else and than was going to take another 20 mins to cook.
The service is horrible, terrible and the food is bad! Recommend that the place be closed!
Atmosphere: 1
Food: 1
Service: 1
A dreadful and pricey experience at this JFK bar. A beer for $15. Bartender seemed more interested in her phone than serving customers, and the manager onsite today @7:40pm is just incredibly aloof, ignored me to my face and told me to “order online” (is this Amazon????) — I was an inconvenience rather than a paying customer. I won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not eat here !the cook doesn’t change gloves at all when touching pork and beef and salad . Uses the same gloves for everything ! When I say everything . The waitress will hound you for a tip while you’re eating and say why you not pay the bill yet while 80% of food is still on plate . Eat at the burger place next door !
Atmosphere: 1
Food: 1
Service: 1
Your only spot for higher-end dining in Terminal 7. With the patience required for any airport restaurant, this more than fits the bill. My Coors Light was fresh and breezy. The cauliflower salad with salmon was perfect before a long flight. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
The food is mediocre. There is very little selection and it is overpriced like most airport establishments. You will pay $20 for an entree and then receive plastic utensils. The counter and the menus were sticky and unclean. Nobody stopped in to see how my food was or if I wanted anything else. Nobody offered water. Finally, the wait staff came by and asked if I wanted anything else and, when I said no, told me to pay now. Then when I left a <20% tip the waitress harassed me about not leaving a larger tip and claimed that she relies on tips because she pays 100% of her wages to taxes. Taxes are high, no challenging that, but Customers don’t deserve to be harassed about OPTIONAL tipping because employers don’t pay a living wage.
Atmosphere: 1
Food: 3
Service: 3
Waitress refused to lower the tip from the suggested amounts when I said what I would like to tip. Pressured me into changing my tip right in front of her on the credit card machine. I said "pick what you want then" and she selected one of her options and walked away.
Atmosphere: 1
Food: 1
Service: 1
The salmon was good but the waitress was on her phone all the time, extremely rude and no sense of what customer-service means. Wish I had checked the ratings before eating here.
Atmosphere: 3
Food: 5
Service: 1