Absolutely terrible experience. Staff were extremely rude with no manners at all. Felt unwelcome from the moment we walked in. A restaurant should value its customers, but here it’s the opposite. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
mandeep bura
Very slow sarvice 👎👎 long time wait
Atmosphere: 1
Food: 1
Service: 1
Monique Belfon
Terrible customer service. I ordered a six piece which was $13.59. After I paid I noticed the lunch special which was $7.99. Five pieces, fries and a drink. I asked to switch because the lunch special was obviously a better deal. She looked at me with disrespect & such attitude and said in a Jamaican accent “this do work like that”. Never will I come back here again!!
Is this the quality of customer service Brooklyn wings offers??
“SAD”
Atmosphere: 1
Service: 1
ashton anderson
The portion for the pasta really fell off from the last time definitely not coming back
Atmosphere: 4
Food: 2
Service: 4
Polo Bear
I recently tried this location and what a big disappointment. I ordered 18 teriyaki wins and eight-piece shrimp. The shrimp was delicious but the wings they seem like they were old and hard to chew. Like he had wings left over for days and decided to warm them up but they weren't that warm. They were like almost cold. I think I would have made it better by going to Wingstop. I don't think I'll be back to get wings. Maybe the shrimp.
Atmosphere: 4
Food: 1
Service: 5
Charlene Lemard
Fell off. Used to give portions worth the money now the inflation hit the portions.
Food: 1
Shondel Jackson
Definitely overprice!!! I know food has gone up tremendously because of inflation but compared to other restaurants, this restaurant is overpriced. I bought a chicken and shrimp salad which was great! I bought a jerk corn for over $7. I got 2 small pieces of corn which was dry and overcooked. Horrible. It was 1 small corn cut in half. Corn is literally 5 for $3 on a bad day. I bought a serving of wings (6 pcs for over $14) and they were also overcooked and very dry. The Brooklyn pasta with chicken and grilled shrimp was good. I also bought a serving of mac and cheese bites which was average. I bought a passion fruit lemonade and it tasted like welch passion fruit mixed with some other ingredients. For over $7, I thought it would have been freshly made passion fruit juice. I paid $95 and had to pay an extra 4% for using my debit card. I was in shock when I saw the bag of food I received. I thought the young lady forgot some items from my order. When I checked I realized that everything was there but the quantity was very small for huge prices Overall, I think this business is exploiting customers and the quality of food you get here is not worth the price!! I'm so upset with myself! I definitely would not return there.
Parking: Parking was difficult. I must say that the salad was great! I think that was the best.
Atmosphere: 4
Food: 3
Service: 3
Chrissy Poole
This is a new local spot I wanted to try because of the reviews on TikTok. I wanted to see what all the hype was about. I ordered the lunch special 5 wings and waffle fries. Cant beat that for $10. I wanted to get a burger too but I couldn't understand why the price was $15 for one burger. My cousin ordered the sweet potato fries with her order. She said her fries tasted like regular seasoned potato fries but her chicken was good. My waffle fries were delicious but I wish my wings would have cooked a little longer like I asked. Otherwise the flavor was like a Thai chili and was really good.
Atmosphere: 5
Food: 4
Service: 5
Arafat Sami
I'm an Uber eats driver , i have been there for my percel pickup for delivering to the customers. Somehow i lost my phone just nearby the restaurant, then i informed one of their employee , she was so generous, helped me to get my phone back and taking with uber customer care fast to last with her kindness , and generous mind , also she offered me some food to eat for free while waiting for my friend to pickup me. I don't know what's your name , but if you see the post , i owe you and really appreciated for your help , GOD bless you, Thank you so much
Atmosphere: 5
Service: 5
Perseverance
The atmosphere was pretty dope and clean. Also, if you get there a certain time it gets packed, which is not a bad thing. The food is definitely on point. Excellent but trust me you gotta try the white chocolate macadamia waffle and a red velvet waffle and of course you know the wings is Top
I live in PA & always order here when I visit family. I usually get the phenomenal salmon burger but the menu is so enticing so I got the jerk steak with yellow rice this time. Steak was perfect, absolutely no complaints on the cook & flavor. But the yellow rice is what got me. For the price of the meal I’d expect authentic yellow rice not the typical boxed/jar one & a vegetable.
Atmosphere: 5
Food: 4
Service: 5
Lamond Poole
Called to place order in which I was on hold for more than 10 minutes. Came to store placed order in person was told 20 minutes went home set timer came back and had to wait additional 41 minutes. When I asked why state 20 minutes there was no answer or apology.
Atmosphere: 4
Food: 3
Service: 1
Sheri Berri A
I love the food at Brooklyn Wing House. The wings are always fresh, delicious, and perfectly cooked, with a variety of flavors to choose from. The quality and taste never disappoint, making it my go-to spot for a satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Adya Nastynov
I wait order more than 1 hour it’s crazy. Employees is crazy people.
keenlife Meristil
Food is good fashoww but a bit expensive
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Mac Balls, Jerk Chicken Empanada, BBQ Chicken Legs and Waffle Fries, Wings
Absolutely terrible experience. Staff were extremely rude with no manners at all. Felt unwelcome from the moment we walked in. A restaurant should value its customers, but here it’s the opposite. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Very slow sarvice 👎👎 long time wait
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service.
I ordered a six piece which was $13.59. After I paid I noticed the lunch special which was $7.99. Five pieces, fries and a drink. I asked to switch because the lunch special was obviously a better deal. She looked at me with disrespect & such attitude and said in a Jamaican accent “this do work like that”.
Never will I come back here again!!
Is this the quality of customer service Brooklyn wings offers??
“SAD”
Atmosphere: 1
Service: 1
The portion for the pasta really fell off from the last time definitely not coming back
Atmosphere: 4
Food: 2
Service: 4
I recently tried this location and what a big disappointment. I ordered 18 teriyaki wins and eight-piece shrimp. The shrimp was delicious but the wings they seem like they were old and hard to chew. Like he had wings left over for days and decided to warm them up but they weren't that warm. They were like almost cold. I think I would have made it better by going to Wingstop. I don't think I'll be back to get wings. Maybe the shrimp.
Atmosphere: 4
Food: 1
Service: 5
Fell off. Used to give portions worth the money now the inflation hit the portions.
Food: 1
Definitely overprice!!! I know food has gone up tremendously because of inflation but compared to other restaurants, this restaurant is overpriced. I bought a chicken and shrimp salad which was great! I bought a jerk corn for over $7. I got 2 small pieces of corn which was dry and overcooked. Horrible. It was 1 small corn cut in half. Corn is literally 5 for $3 on a bad day. I bought a serving of wings (6 pcs for over $14) and they were also overcooked and very dry. The Brooklyn pasta with chicken and grilled shrimp was good. I also bought a serving of mac and cheese bites which was average. I bought a passion fruit lemonade and it tasted like welch passion fruit mixed with some other ingredients. For over $7, I thought it would have been freshly made passion fruit juice. I paid $95 and had to pay an extra 4% for using my debit card. I was in shock when I saw the bag of food I received. I thought the young lady forgot some items from my order. When I checked I realized that everything was there but the quantity was very small for huge prices Overall, I think this business is exploiting customers and the quality of food you get here is not worth the price!! I'm so upset with myself! I definitely would not return there.
Parking: Parking was difficult. I must say that the salad was great! I think that was the best.
Atmosphere: 4
Food: 3
Service: 3
This is a new local spot I wanted to try because of the reviews on TikTok. I wanted to see what all the hype was about. I ordered the lunch special 5 wings and waffle fries. Cant beat that for $10. I wanted to get a burger too but I couldn't understand why the price was $15 for one burger. My cousin ordered the sweet potato fries with her order. She said her fries tasted like regular seasoned potato fries but her chicken was good. My waffle fries were delicious but I wish my wings would have cooked a little longer like I asked. Otherwise the flavor was like a Thai chili and was really good.
Atmosphere: 5
Food: 4
Service: 5
I'm an Uber eats driver , i have been there for my percel pickup for delivering to the customers. Somehow i lost my phone just nearby the restaurant, then i informed one of their employee , she was so generous, helped me to get my phone back and taking with uber customer care fast to last with her kindness , and generous mind , also she offered me some food to eat for free while waiting for my friend to pickup me. I don't know what's your name , but if you see the post , i owe you and really appreciated for your help , GOD bless you, Thank you so much
Atmosphere: 5
Service: 5
The atmosphere was pretty dope and clean. Also, if you get there a certain time it gets packed, which is not a bad thing. The food is definitely on point. Excellent but trust me you gotta try the white chocolate macadamia waffle and a red velvet waffle and of course you know the wings is
Top
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I live in PA & always order here when I visit family. I usually get the phenomenal salmon burger but the menu is so enticing so I got the jerk steak with yellow rice this time. Steak was perfect, absolutely no complaints on the cook & flavor. But the yellow rice is what got me. For the price of the meal I’d expect authentic yellow rice not the typical boxed/jar one & a vegetable.
Atmosphere: 5
Food: 4
Service: 5
Called to place order in which I was on hold for more than 10 minutes. Came to store placed order in person was told 20 minutes went home set timer came back and had to wait additional 41 minutes. When I asked why state 20 minutes there was no answer or apology.
Atmosphere: 4
Food: 3
Service: 1
I love the food at Brooklyn Wing House. The wings are always fresh, delicious, and perfectly cooked, with a variety of flavors to choose from. The quality and taste never disappoint, making it my go-to spot for a satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
I wait order more than 1 hour it’s crazy. Employees is crazy people.
Food is good fashoww but a bit expensive
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Mac Balls, Jerk Chicken Empanada, BBQ Chicken Legs and Waffle Fries, Wings
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