TERRIBLE DELIVERY GUY. Maybe they are afraid of the neighborhood idk. They leave your food outside they never come to the door after they call you. CAN WE GET THIS LOCATION SHUT DOWN OR INSPECTED SMH. Need new
Atmosphere: 1
Food: 2
Service: 1
LesLee Cummings
Terrible service. Hangs the phone up instead of trying to take the order.
Lita
Don’t buy food from this dominos! I had a roach in my food. Since last week Wednesday I’ve been trying to reach the manager because I want my refund! & there is NO ONE I CAN GET IN CONTACT WITH! I am scarred by this and they wanna be weird. Some lady at the front desk keep answering being rude as if my situation is minor. Don’t eat here they're cooking y’all food with roaches.
Atmosphere: 1
Food: 1
Service: 1
Janine Young
If I could give all zeros I would ! Communication sucks ! Management sucks ! Delivery sucks. They charged me for a pizza that wasn’t delivered that the store cancelled saying the driver tried to contact us. The driver called as I’m complaining on the phone and management says he called prior ! Run a better business and communicate better with your customers !
Atmosphere: 1
Food: 1
Service: 1
Me'kay Olivier
I made a order online through my app and when I saw that it was ready I went to the store. When I arrived I was told that my order wasn’t cooked because they tried to call me and I didn’t pickup the phone. I work in a very busy environment and that’s why I made the order through the app in the first place. Next I had to wait almost 15 minutes for my order to be ready and overall it was a bad time because the employees refused to give me good customer service. I will never order from dominos again because of this issue and is so sad because I used to love this restaurant a lot. I hope nobody has to go through this because it’s really unfortunate.
Gluten free pizza was absolutely delicious.The garlic sauce and veggies were scrumptious.
116 Troll
Never ordering from here again .. they will lie and tell you they are outside and they’re not..and for some reason the delivery drivers don’t like getting out of their cars. I left my front door open just incase I didn’t hear my phone I figured they would just leave the pizza by the door or ring my bell(you know like normal pizza deliveries) because it was contactless delivery.. but no, when I called back they said they don’t come to people’s front doors anymore.. what? Tell me more lies .. Never again
NewLabel
THE DELIVERY DRIVERS ARE LAZY AND DONT LIKE GETTING OUT OF THEIR CARS AND THEY LIE.. DO NOT ORDER FROM HERE.. WORST DOMINOS EXPERIENCE I EVER HAD .. WILL NEVER ORDER FROM THE 131 Merrick Blvd store
NewLabel G.
Never ordering from here again .. they will lie and tell you they are outside and they're not..and for some reason the delivery drivers don't like getting out of their cars. I left my front door open just incase I didn't hear my phone I figured they would just leave the pizza by the door or ring my bell(you know like normal pizza deliveries) because it was contactless delivery.. but no, when I called back they said they don't come to people's front doors anymore.. what? Tell me more lies .. Never again
Roan Wallace
Just bought the thin crust pizza and 2 orders of plain wings for $38.63. What a waste. After one bite my grandkids wouldn’t be seen by it. I ate it and all I tasted was the flavor of the tinny, aluminum pan it was cooked in. Godawful “pizza.” This is what laziness drives you to, should have gone elsewhere. Expensive lesson learned. Please don’t waste your hard earned money here.
Ordered wings and a salad. Salad was fine, but the wings were super undercooked, I hope I don’t get salmonella or ill from this.
Nwannediya Ugwa
I recently ordered a pizza from this place and unfortunately, I received a spoiled pizza that had a sour taste. This was extremely disappointing, and my disappointment grew when I called to address the issue. The person who picked up the call was incredibly rude, which only added to my frustration. I hope they take steps to improve their food quality and customer service in the future.
Tahja Steeps
Whenever I order from this location, they take around an hour and 45 minutes to deliver and I only live 10 blocks away. My pizza often arrives cold and when I call to inquire about why the order has been sitting for an hour after the quality check, the guy on the phone yells at me that its on its way (even when its not) and promptly hangs up. Its happened 3 times now.Edit: changing my review from 1 star to 5. I don't know what they did but this new staff is much better than 4 years ago. Food is always tasty and delivered promptly now. 5 outta 5.
Marshareen Dennis
Pizza is good and the wings are the best part and the tater tots are aoo good!
Richard Williams
Great pizza, love the garlic crust. Always ready when I order then walk there
TERRIBLE DELIVERY GUY. Maybe they are afraid of the neighborhood idk. They leave your food outside they never come to the door after they call you. CAN WE GET THIS LOCATION SHUT DOWN OR INSPECTED SMH. Need new
Atmosphere: 1
Food: 2
Service: 1
Terrible service. Hangs the phone up instead of trying to take the order.
Don’t buy food from this dominos! I had a roach in my food. Since last week Wednesday I’ve been trying to reach the manager because I want my refund! & there is NO ONE I CAN GET IN CONTACT WITH! I am scarred by this and they wanna be weird. Some lady at the front desk keep answering being rude as if my situation is minor. Don’t eat here they're cooking y’all food with roaches.
Atmosphere: 1
Food: 1
Service: 1
If I could give all zeros I would ! Communication sucks ! Management sucks ! Delivery sucks. They charged me for a pizza that wasn’t delivered that the store cancelled saying the driver tried to contact us. The driver called as I’m complaining on the phone and management says he called prior ! Run a better business and communicate better with your customers !
Atmosphere: 1
Food: 1
Service: 1
I made a order online through my app and when I saw that it was ready I went to the store. When I arrived I was told that my order wasn’t cooked because they tried to call me and I didn’t pickup the phone. I work in a very busy environment and that’s why I made the order through the app in the first place. Next I had to wait almost 15 minutes for my order to be ready and overall it was a bad time because the employees refused to give me good customer service. I will never order from dominos again because of this issue and is so sad because I used to love this restaurant a lot. I hope nobody has to go through this because it’s really unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Cheese Pizza, Pepperoni Pizza
Gluten free pizza was absolutely delicious.The garlic sauce and veggies were scrumptious.
Never ordering from here again .. they will lie and tell you they are outside and they’re not..and for some reason the delivery drivers don’t like getting out of their cars. I left my front door open just incase I didn’t hear my phone I figured they would just leave the pizza by the door or ring my bell(you know like normal pizza deliveries) because it was contactless delivery.. but no, when I called back they said they don’t come to people’s front doors anymore.. what? Tell me more lies .. Never again
THE DELIVERY DRIVERS ARE LAZY AND DONT LIKE GETTING OUT OF THEIR CARS AND THEY LIE.. DO NOT ORDER FROM HERE.. WORST DOMINOS EXPERIENCE I EVER HAD .. WILL NEVER ORDER FROM THE 131 Merrick Blvd store
Never ordering from here again .. they will lie and tell you they are outside and they're not..and for some reason the delivery drivers don't like getting out of their cars. I left my front door open just incase I didn't hear my phone I figured they would just leave the pizza by the door or ring my bell(you know like normal pizza deliveries) because it was contactless delivery.. but no, when I called back they said they don't come to people's front doors anymore.. what? Tell me more lies .. Never again
Just bought the thin crust pizza and 2 orders of plain wings for $38.63. What a waste. After one bite my grandkids wouldn’t be seen by it. I ate it and all I tasted was the flavor of the tinny, aluminum pan it was cooked in. Godawful “pizza.” This is what laziness drives you to, should have gone elsewhere. Expensive lesson learned. Please don’t waste your hard earned money here.
Restaurantji Recommends
Ordered wings and a salad. Salad was fine, but the wings were super undercooked, I hope I don’t get salmonella or ill from this.
I recently ordered a pizza from this place and unfortunately, I received a spoiled pizza that had a sour taste. This was extremely disappointing, and my disappointment grew when I called to address the issue. The person who picked up the call was incredibly rude, which only added to my frustration. I hope they take steps to improve their food quality and customer service in the future.
Whenever I order from this location, they take around an hour and 45 minutes to deliver and I only live 10 blocks away. My pizza often arrives cold and when I call to inquire about why the order has been sitting for an hour after the quality check, the guy on the phone yells at me that its on its way (even when its not) and promptly hangs up. Its happened 3 times now.Edit: changing my review from 1 star to 5. I don't know what they did but this new staff is much better than 4 years ago. Food is always tasty and delivered promptly now. 5 outta 5.
Pizza is good and the wings are the best part and the tater tots are aoo good!
Great pizza, love the garlic crust. Always ready when I order then walk there