Ordered yellow rice it was smelling burn and lumps hard rice. Fry was ok. The customer is always right. The restaurant setting is nice for families.
Atmosphere: 4
Food: 1
Service: 2
Jesus Rivera
One of the best Peruvian restaurant I’ve been in NYC, the chaufa is excellent, the rotisserie chicken is fresh and very well seasoned, I’ll recommend this place for family and gatherings.
Atmosphere: 5
Food: 5
Service: 5
Bulbul Hashan
Rude & bad service. They don't even give you minimum napkins, forks and plates. Yells at the clients. I will never suggest this location on 101 Ave in Ozone Park. I took food an hour before and they didn't serve minimums.
Atmosphere: 1
Food: 1
Service: 1
Joyce Pires
The manager was extremely rude. I have a small service dog, and after ordering and starting to eat, the manager came to my table and told me I could not have a dog in the restaurant. I explained that it was a service dog and that I had all the necessary documentation. Instead of asking to see it, she stated that a small dog is not considered a service dog and that I should have informed her before entering.
I even unlocked my phone to show her the documents, but she simply turned around and walked away, leaving me speaking to no one. It is important to mention that my dog is an 8-pound Yorkie who stays quietly inside her bag, and the restaurant was completely empty — there was literally only me and my three friends there.
To make matters worse, she also argued with the kind waitress simply because the waitress had allowed us in. This was an unnecessary and disrespectful situation that should never have happened, especially towards a customer with a legitimate service animal.
Atmosphere: 1
Food: 3
Service: 1
Francisco
Amazingly fresh food with friendly (fast) service. Wow, these bathrooms are super clean!! I love this place and you will too. Try the ceviche mixto its great!!
Atmosphere: 5
Food: 5
Service: 5
julie wang
We live right around the corner and have been going there for years since they opened. We are their original customers. But guess what? We will think twice before going there now since the last time we went in April 2025.
We never dined in there, only takeout pick up. The last and final pickup there, we notice they added a 15% without our consent on our credit card bill. That’s unacceptable. Even if the food is divine and considered on par with nectar of the gods, an establishment should not auto charge tip without customer consent. We will be going to other restaurants in the neighborhood now. They are not the only restaurant on that block.
TRINIKING1976
Food has always been delicious. Nuff said. Best Peruvian I've ever had
Atmosphere: 5
Food: 5
Service: 5
Denisse B.
Extremely disappointed with the customer service, management, and hygiene at this location.
I’ve been eating at this chain since I was a kid, and at this specific location for years. I used to live a block away and would eat here three times a week. More recently, I had been a regular every Tuesday evening. But after how I was treated on March 23, 2025, I will not be returning.
At the end of my meal that day, I noticed a service/gratuity charge on my bill. From my own experience working in the service industry, I know this is typically reserved for large parties or bills over a certain amount. When I asked the server if this was a new policy applied to all tables, she said yes. Even though I hadn’t been informed beforehand, I didn’t argue — the service charge was $6, and I was planning to tip $5 anyway. Then she explained it was added because during my previous visit on March 11, I tipped 50¢.
Here’s the context: that visit was awful. My food took over an hour with no explanation, my order came out wrong, and another table-who also ordered chicken and arrived after us-got their food first. The server never communicated or acknowledged the delay. My partner’s food also took a while but came out before mine, so we ended up eating separately. By the time my corrected plate arrived, my partner was already done. I had lost my appetite and just packed it to go.
Instead of asking about that experience or showing any interest in what led to the low tip, the manager instructed the servers to automatically add gratuity on my next visit.
TIPPING IS OPTIONAL-it’s based on the quality of service received, not a guaranteed payment. Retaliating with a forced service charge because of a previous tip is unprofessional, petty, and honestly a joke.
What’s worse is that this wasn’t an isolated incident. Over the years, there’s been a consistent pattern of mistakes — missing items in deliveries, incorrect orders, and once I had to wait an extra 15 minutes for a takeout order because a server gave the tostones from my meal to another customer. No apology, just more waiting.
And on top of all that, the hygiene is unacceptable. I’ve personally seen both servers and kitchen staff enter the restroom still wearing their aprons — completely unsanitary and gross. If this happens in front of customers, I can only imagine what happens behind closed doors.
This place has gone downhill. The food can be decent, but it’s not worth the repeated headaches, unprofessional service, or lack of cleanliness. I recommend Inca Paisa or A Lo Perucho instead.
This place is good and small business restaurants the Orginal place was at 101th ave 78 street but it got move to this place the food is good I been here when I was little kid and now it still here has not move I order a lomo saltado mom dad order a seafood dish the family meal I enjoy it a lot to be here it hit a big boom ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomo Saltado De Res
Memory Prado
Good food. Everything else is average.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whole Chicken, Pollo
Isa Caicedo
My first time and we liked it a lot
Atmosphere: 5
Food: 5
Service: 5
Jairo DLC
Really good, will go back. It was really busy. So call ahead with your order.
Customer service horrible take forever to bring out your drinks don’t offer water , instead of checking if everything is ok they all chit chatting on there phones ! We said thank you couple times and the lady didn’t say anything wouldn’t respond to us took forever to bring the check worst customer service ever I’ve never been somewhere like this NEVER AGAIN GOING BACK ! VERY RUDE !
Ordered yellow rice it was smelling burn and lumps hard rice. Fry was ok. The customer is always right. The restaurant setting is nice for families.
Atmosphere: 4
Food: 1
Service: 2
One of the best Peruvian restaurant I’ve been in NYC, the chaufa is excellent, the rotisserie chicken is fresh and very well seasoned, I’ll recommend this place for family and gatherings.
Atmosphere: 5
Food: 5
Service: 5
Rude & bad service. They don't even give you minimum napkins, forks and plates. Yells at the clients. I will never suggest this location on 101 Ave in Ozone Park. I took food an hour before and they didn't serve minimums.
Atmosphere: 1
Food: 1
Service: 1
The manager was extremely rude.
I have a small service dog, and after ordering and starting to eat, the manager came to my table and told me I could not have a dog in the restaurant. I explained that it was a service dog and that I had all the necessary documentation. Instead of asking to see it, she stated that a small dog is not considered a service dog and that I should have informed her before entering.
I even unlocked my phone to show her the documents, but she simply turned around and walked away, leaving me speaking to no one. It is important to mention that my dog is an 8-pound Yorkie who stays quietly inside her bag, and the restaurant was completely empty — there was literally only me and my three friends there.
To make matters worse, she also argued with the kind waitress simply because the waitress had allowed us in. This was an unnecessary and disrespectful situation that should never have happened, especially towards a customer with a legitimate service animal.
Atmosphere: 1
Food: 3
Service: 1
Amazingly fresh food with friendly (fast) service. Wow, these bathrooms are super clean!! I love this place and you will too. Try the ceviche mixto its great!!
Atmosphere: 5
Food: 5
Service: 5
We live right around the corner and have been going there for years since they opened. We are their original customers.
But guess what? We will think twice before going there now since the last time we went in April 2025.
We never dined in there, only takeout pick up. The last and final pickup there, we notice they added a 15% without our consent on our credit card bill. That’s unacceptable. Even if the food is divine and considered on par with nectar of the gods, an establishment should not auto charge tip without customer consent. We will be going to other restaurants in the neighborhood now. They are not the only restaurant on that block.
Food has always been delicious. Nuff said. Best Peruvian I've ever had
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed with the customer service, management, and hygiene at this location.
I’ve been eating at this chain since I was a kid, and at this specific location for years. I used to live a block away and would eat here three times a week. More recently, I had been a regular every Tuesday evening. But after how I was treated on March 23, 2025, I will not be returning.
At the end of my meal that day, I noticed a service/gratuity charge on my bill. From my own experience working in the service industry, I know this is typically reserved for large parties or bills over a certain amount. When I asked the server if this was a new policy applied to all tables, she said yes. Even though I hadn’t been informed beforehand, I didn’t argue — the service charge was $6, and I was planning to tip $5 anyway. Then she explained it was added because during my previous visit on March 11, I tipped 50¢.
Here’s the context: that visit was awful. My food took over an hour with no explanation, my order came out wrong, and another table-who also ordered chicken and arrived after us-got their food first. The server never communicated or acknowledged the delay. My partner’s food also took a while but came out before mine, so we ended up eating separately. By the time my corrected plate arrived, my partner was already done. I had lost my appetite and just packed it to go.
Instead of asking about that experience or showing any interest in what led to the low tip, the manager instructed the servers to automatically add gratuity on my next visit.
TIPPING IS OPTIONAL-it’s based on the quality of service received, not a guaranteed payment. Retaliating with a forced service charge because of a previous tip is unprofessional, petty, and honestly a joke.
What’s worse is that this wasn’t an isolated incident. Over the years, there’s been a consistent pattern of mistakes — missing items in deliveries, incorrect orders, and once I had to wait an extra 15 minutes for a takeout order because a server gave the tostones from my meal to another customer. No apology, just more waiting.
And on top of all that, the hygiene is unacceptable. I’ve personally seen both servers and kitchen staff enter the restroom still wearing their aprons — completely unsanitary and gross. If this happens in front of customers, I can only imagine what happens behind closed doors.
This place has gone downhill. The food can be decent, but it’s not worth the repeated headaches, unprofessional service, or lack of cleanliness. I recommend Inca Paisa or A Lo Perucho instead.
Atmosphere: 1
Food: 3
Service: 1
The service is extremely slow.
Atmosphere: 2
Food: 3
Service: 1
The absolute best! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is good and small business restaurants the Orginal place was at 101th ave 78 street but it got move to this place the food is good I been here when I was little kid and now it still here has not move I order a lomo saltado mom dad order a seafood dish the family meal I enjoy it a lot to be here it hit a big boom ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomo Saltado De Res
Good food. Everything else is average.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whole Chicken, Pollo
My first time and we liked it a lot
Atmosphere: 5
Food: 5
Service: 5
Really good, will go back. It was really busy. So call ahead with your order.
Food: 5
Recommended dishes: Salchipapas, Sweet Plantains, Pollo
Customer service horrible take forever to bring out your drinks don’t offer water , instead of checking if everything is ok they all chit chatting on there phones ! We said thank you couple times and the lady didn’t say anything wouldn’t respond to us took forever to bring the check worst customer service ever I’ve never been somewhere like this NEVER AGAIN GOING BACK ! VERY RUDE !
Service: 1
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