It's always a treat to visit the Kinsley. While a glass of wine is expensive, you should just go straight to the cocktails that run the same price. The menu, while missing the mark on a few things, is new and exciting. The use of seasonal produce and good ingredients is a delightful treat. Staff are perfect . I visit Kinsley not for the good food, but rather the exquisite interior dining experience. Just sublime!
Spencer Coplan
Absolutely beautiful hotel! The restaurant is also fantastic!
Glenvicia Sim
Clean, spacious rooms in the heart of Kingston. I found it so charming that it used to be a state bank; the reception desk was a vault. Free parking is available (you will have to ask for a pass at the front desk). Breakfast is also provided, but a very simple fare of assorted breads, berries and sometimes yoghurt.
We stayed on the second floor and there was no elevator. So take note, if you require wheelchair access, to ask for ground floor rooms.
Ana Valle
Central location to shops. BEAUTIFUL room..came here for our honeymoon and it was the perfect getaway. Great hotel lobby bar with friendly bar tender. The decor and furniture are truly breathtaking.
Erin Barth
Beautiful gem of a hotel situated in Historic uptown Kingston !! Staff amazing warm welcoming and hotel charming and restarant yummy !! Best bar in town !! Love this place ! Walking to all shops and Restarant’s too. Waterfront easy drive and lots to do !
Charlie Webber
Unique property with rooms spread out between four different buildings, all within walking distance of each other in Uptown Kingston. Also walking distance to great shops and restaurants. A map of Kingston and curated guide of the hotel's top recommendations to check out when visiting is a nice touch. Oh, and can't beat the warm cookies provided when checking in (in an old bank vault!).
Nadia
Overpriced. For $400+ a night you’d expect a comfortable mattress — not the stiff spring that I had. I was in the Wall St location. This hotel suffers from a total lack of good management. If you needed help, good luck finding someone who could help you. No one greeting you or checking on your stay. There is hardly anyone working here—and the continental breakfast was a joke. No protein, no eggs no bacon. Just lame mini croissants, yogurt and lame bread. I’ve had better breakfasts in airport lounges. And there was no manager at breakfast. The design is cool and this could be a great oasis but falls totally short. No water or coffee or even tea in the room?!! WTH. For that price that is just not OK.
This is not a luxury hotel by any stretch so don’t expect that service. I feel I did not get my money’s worth. Will never be back. The only good thing is the location - it’s central and close to shops and restaurants etc. but I’d have rather stayed in an Airbnb.
Notes for ownership: Invest in good management and better training. Get nicer towels for the lord’s sake these are like sandpaper and anyone spending this much deserves decent towels. Put a nespresso or at least a freaking kettle and complimentary tea in the rooms - this is just sad at this price that you don’t have that. If you’re going to advertise a free breakfast make it decent — this one is just embarrassing and sad. Check in more with guests to make sure you’re providing the level of service expected at this price.
Jordan Coplan
We love going to dinner and staying at the Hotel Kinsley! Everyone’s so friendly and the foods fantastic. Very comfortable beds too.
Stanley Arden
I’ve never stayed at this establishment, but I had brunch here many times. Everything is always super super fresh. Their omelette is super delicious. I’m also a big fan of the burger. Highly recommend this place if you visit Kingston or Rhinebeck.
Erin Craft
Carlos was a great bartender. The drinks were amazing. The hotel is gorgeous.
Lovely hotel in Uptown Kingston. Great staff and lovely place that welcomes our canine best girl. Rosie loves the homemade treats too. The bar is quaint with great drinks. Included breakfast is simple but with high quality products.
Martin
Do not stay here.
Be very careful and read all the small print before thinking about booking here. This is not a well run hotel that cares about its guests.
The pictures on the website do not represent the rooms. I’ve booked a room with a fireplace and the room did not have that.
Also be careful about what location - there are multiple buildings, ours had no elevator, just a random building overlooking a parking lot quite a few blocks away from the hotel. Did not represent what we had seen from Google and the website.
Will also add that the Pearl Street location is extremely noisy with traffic (which was a surprise in Kingston) and the walls are thin. Cannot imagine getting a good nights sleep here.
The service is very poor, you will struggle to get hold of the front desk (especially as they are possibly in a different building) as no one answers the phone, and if you have an issue our experience was that it will be ignored.
Advice is not to stay here and find one of the other nice hotels in the area which are far less expensive.
Rebecca Perez
Well I wanted to stay here but didn’t even get the chance. Wrote an email asking if photos were permitted as I’m a photographer and wanted to use the images on my personal channels. This was stated in the email inquiry as well. Didn’t get a response in 24 hours. I call to ask directly and the manager is basically interrogating me as to whether or not this was for client work. I specified in my email it was for personal use. She seems pretty snooty on top of that and made me feel bad for even asking. Was looking to spend money and treat myself to a staycation but guess I’ll spend my money elsewhere.
Megan
Update:
We spoke to the manager Charlie and she kindly assisted us and responded to our feedback to ensure they make any adjustments necessary. I appreciated how prompt she was to assist us.
— We recently stayed at Hotel Kinsley, expecting a romantic getaway, but unfortunately, our experience was marred by several issues. The room's AC was malfunctioning, leading to a terrible night's sleep and severe allergies due to the stuffy environment. This was compounded by other disappointments, including a broken TV and poor service at the front desk upon check-in and during breakfast.
Despite management's acknowledgment of these issues and a gesture of goodwill, we felt the compensation offered was insufficient given the extent of our inconvenience. A more substantial resolution would have been appreciated to reflect the negative impact these issues had on our stay and what was supposed to be a romantic getaway for us.
We hope that future guests will not encounter similar problems. Until these issues are fully addressed, we would caution others to consider alternative accommodations in the area.
Recommendation: Ensure that all amenities are functioning properly before booking, and be prepared for potential service inconsistencies.
Rod Thomas
Fabulous. Gorgeous room and great dining room with a brilliant included continental breakfast. Perfect location.
It's always a treat to visit the Kinsley. While a glass of wine is expensive, you should just go straight to the cocktails that run the same price. The menu, while missing the mark on a few things, is new and exciting. The use of seasonal produce and good ingredients is a delightful treat. Staff are perfect . I visit Kinsley not for the good food, but rather the exquisite interior dining experience. Just sublime!
Absolutely beautiful hotel! The restaurant is also fantastic!
Clean, spacious rooms in the heart of Kingston. I found it so charming that it used to be a state bank; the reception desk was a vault. Free parking is available (you will have to ask for a pass at the front desk). Breakfast is also provided, but a very simple fare of assorted breads, berries and sometimes yoghurt.
We stayed on the second floor and there was no elevator. So take note, if you require wheelchair access, to ask for ground floor rooms.
Central location to shops. BEAUTIFUL room..came here for our honeymoon and it was the perfect getaway. Great hotel lobby bar with friendly bar tender. The decor and furniture are truly breathtaking.
Beautiful gem of a hotel situated in Historic uptown Kingston !! Staff amazing warm welcoming and hotel charming and restarant yummy !! Best bar in town !! Love this place ! Walking to all shops and Restarant’s too. Waterfront easy drive and lots to do !
Unique property with rooms spread out between four different buildings, all within walking distance of each other in Uptown Kingston. Also walking distance to great shops and restaurants. A map of Kingston and curated guide of the hotel's top recommendations to check out when visiting is a nice touch. Oh, and can't beat the warm cookies provided when checking in (in an old bank vault!).
Overpriced. For $400+ a night you’d expect a comfortable mattress — not the stiff spring that I had. I was in the Wall St location. This hotel suffers from a total lack of good management. If you needed help, good luck finding someone who could help you. No one greeting you or checking on your stay. There is hardly anyone working here—and the continental breakfast was a joke. No protein, no eggs no bacon. Just lame mini croissants, yogurt and lame bread. I’ve had better breakfasts in airport lounges. And there was no manager at breakfast. The design is cool and this could be a great oasis but falls totally short.
No water or coffee or even tea in the room?!! WTH. For that price that is just not OK.
This is not a luxury hotel by any stretch so don’t expect that service. I feel I did not get my money’s worth. Will never be back. The only good thing is the location - it’s central and close to shops and restaurants etc. but I’d have rather stayed in an Airbnb.
Notes for ownership:
Invest in good management and better training.
Get nicer towels for the lord’s sake these are like sandpaper and anyone spending this much deserves decent towels.
Put a nespresso or at least a freaking kettle and complimentary tea in the rooms - this is just sad at this price that you don’t have that.
If you’re going to advertise a free breakfast make it decent — this one is just embarrassing and sad.
Check in more with guests to make sure you’re providing the level of service expected at this price.
We love going to dinner and staying at the Hotel Kinsley! Everyone’s so friendly and the foods fantastic. Very comfortable beds too.
I’ve never stayed at this establishment, but I had brunch here many times. Everything is always super super fresh. Their omelette is super delicious. I’m also a big fan of the burger. Highly recommend this place if you visit Kingston or Rhinebeck.
Carlos was a great bartender. The drinks were amazing. The hotel is gorgeous.
Restaurantji Recommends
Lovely hotel in Uptown Kingston. Great staff and lovely place that welcomes our canine best girl. Rosie loves the homemade treats too. The bar is quaint with great drinks. Included breakfast is simple but with high quality products.
Do not stay here.
Be very careful and read all the small print before thinking about booking here. This is not a well run hotel that cares about its guests.
The pictures on the website do not represent the rooms. I’ve booked a room with a fireplace and the room did not have that.
Also be careful about what location - there are multiple buildings, ours had no elevator, just a random building overlooking a parking lot quite a few blocks away from the hotel. Did not represent what we had seen from Google and the website.
Will also add that the Pearl Street location is extremely noisy with traffic (which was a surprise in Kingston) and the walls are thin. Cannot imagine getting a good nights sleep here.
The service is very poor, you will struggle to get hold of the front desk (especially as they are possibly in a different building) as no one answers the phone, and if you have an issue our experience was that it will be ignored.
Advice is not to stay here and find one of the other nice hotels in the area which are far less expensive.
Well I wanted to stay here but didn’t even get the chance. Wrote an email asking if photos were permitted as I’m a photographer and wanted to use the images on my personal channels. This was stated in the email inquiry as well. Didn’t get a response in 24 hours. I call to ask directly and the manager is basically interrogating me as to whether or not this was for client work. I specified in my email it was for personal use. She seems pretty snooty on top of that and made me feel bad for even asking. Was looking to spend money and treat myself to a staycation but guess I’ll spend my money elsewhere.
Update:
We spoke to the manager Charlie and she kindly assisted us and responded to our feedback to ensure they make any adjustments necessary. I appreciated how prompt she was to assist us.
—
We recently stayed at Hotel Kinsley, expecting a romantic getaway, but unfortunately, our experience was marred by several issues. The room's AC was malfunctioning, leading to a terrible night's sleep and severe allergies due to the stuffy environment. This was compounded by other disappointments, including a broken TV and poor service at the front desk upon check-in and during breakfast.
Despite management's acknowledgment of these issues and a gesture of goodwill, we felt the compensation offered was insufficient given the extent of our inconvenience. A more substantial resolution would have been appreciated to reflect the negative impact these issues had on our stay and what was supposed to be a romantic getaway for us.
We hope that future guests will not encounter similar problems. Until these issues are fully addressed, we would caution others to consider alternative accommodations in the area.
Recommendation: Ensure that all amenities are functioning properly before booking, and be prepared for potential service inconsistencies.
Fabulous. Gorgeous room and great dining room with a brilliant included continental breakfast. Perfect location.
Loading...