Tim Hortons

1340 Ridge Rd, Lackawanna
(716) 768-1110

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Recent Reviews

We only come to this Tims if it’s after hours for our usual location. The drinks and food are standard Tims quality, but the service here is kind of odd. There’s never any pleasantries from the order takers or the employees at the window. Just a “what would you like” and often times a completely silent interaction at the window with no response if you thank or greet them
Customers service is amazing and all the staff is friendly and kind and all the food are delicious also the manager Karan is a great manager to the team members and to the customers too .

Vegetarian options: All the vegetables are fresh and I would like to recommend to others customers .
They always get the order right. Where other hortons have failed us and gotten our order wrong or missed something in the order this one seems to have a great team of employees. They work well together. We never see them arguing or yelling at each other. Give the morning crew a raise ad they really get things done in a timely professional manner.

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