This is the best McDonald’s in New York. The manager, Steve Balboni, always cooks meat to perfection and makes sure all fries are in the bag.
Tommy East
30min for a frozen coke and a fudge sunday. They forget the fudge in the sunday...
Service: 1
bennett armstrong
Unreal
Atmosphere: 1
Food: 1
Service: 1
Ezra Greenwood
cold fries, tough chicken, slow service.
Atmosphere: 2
Food: 2
Service: 2
Franklin A
Super clean and the staff could not be nicer! 100% recommend.
Keith Dockens
Went to this restaurant twice while up in NY for a tournament. First time they were extremely slow due to low staffing, no worries we get that. The nuggets were old, but we were already gone.
Went again and gave them a second shot. Ordered our food on the mobile app. We waited for 20 minutes, seeing other people get their food that ordered after us (some of them also using the mobile app). We asked the manager, she said “they had to make it fresh, it will be right out.” It was right out, but it wasn’t fresh. All of the food was old. They forgot about us and just didn’t want to admit it. Again, not a big deal, but when I said something about my “fresh” fries being cold, what I got was “well, the sandwiches are new”. Nope, it wasn’t.
Avoid and find other food.
Atmosphere: 1
Food: 2
Service: 1
Robert Wright
It's a very nice McDonald's with a fireplace and still has its self-service soda. Order with customization was spot on, which ranks it higher than many other locations. But it's McD. You know what you're getting.
Probably the best McDonalds I've been to. Very clean, they served the food to our table in two rounds. Indicative of a high income area.
Atmosphere: 5
Food: 5
Service: 4
Gabby Archer
Absolutely horrible. I wish I could give zero stars! I ordered two items via the McDonald’s app 30 minutes before the dining room closed. I arrived 5 minutes later once my order was “ready” and found the door was locked. There were employees inside. I went around in the drive thru. The manger I “spoke” with was highly incompetent and only said, “I’ll refund you.” Not a word more and the window was slammed in my face. How rude! Needless to say, I have not recieved my refund nor the food I had ordered. No explanation was made only garbage attitude.
Atmosphere: 1
Food: 1
Service: 1
Hayden Quillan
The drive thru worker was Very in competent and rude when we were trying to order and the customer service was extremely poor. On our way out of the drive thru we saw they had the doors locked and wouldn’t let people In with no notice identifying why.
Atmosphere: 1
Food: 3
Service: 1
Bernard Leung
Walked in Saturday at 7pm. Doors were locked with a sign saying they're closing at 8pm due to staffing shortages. staff at the drive thru window refused to take my order because I didn't drive. My wife and I left frustrated. Why post an incorrect sign?
Atmosphere: 1
Food: 1
Service: 1
Laurie Goldman
I went to the local McDonald's and had a great lunch. The employee told me that when I ask for a burger I should tell them not to add salt of seasonings. I'm a older lady who can't have extra salt. Very nice and helpful staff and management.
Disorganized, FF was over done.
Atmosphere: 3
Food: 1
Service: 1
I prefer to eat snow.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting
This is the best McDonald’s in New York. The manager, Steve Balboni, always cooks meat to perfection and makes sure all fries are in the bag.
30min for a frozen coke and a fudge sunday. They forget the fudge in the sunday...
Service: 1
Unreal
Atmosphere: 1
Food: 1
Service: 1
cold fries, tough chicken, slow service.
Atmosphere: 2
Food: 2
Service: 2
Super clean and the staff could not be nicer!
100% recommend.
Went to this restaurant twice while up in NY for a tournament. First time they were extremely slow due to low staffing, no worries we get that. The nuggets were old, but we were already gone.
Went again and gave them a second shot. Ordered our food on the mobile app. We waited for 20 minutes, seeing other people get their food that ordered after us (some of them also using the mobile app). We asked the manager, she said “they had to make it fresh, it will be right out.”
It was right out, but it wasn’t fresh. All of the food was old. They forgot about us and just didn’t want to admit it. Again, not a big deal, but when I said something about my “fresh” fries being cold, what I got was “well, the sandwiches are new”. Nope, it wasn’t.
Avoid and find other food.
Atmosphere: 1
Food: 2
Service: 1
It's a very nice McDonald's with a fireplace and still has its self-service soda. Order with customization was spot on, which ranks it higher than many other locations. But it's McD. You know what you're getting.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Probably the best McDonalds I've been to. Very clean, they served the food to our table in two rounds. Indicative of a high income area.
Atmosphere: 5
Food: 5
Service: 4
Absolutely horrible. I wish I could give zero stars! I ordered two items via the McDonald’s app 30 minutes before the dining room closed. I arrived 5 minutes later once my order was “ready” and found the door was locked. There were employees inside. I went around in the drive thru. The manger I “spoke” with was highly incompetent and only said, “I’ll refund you.” Not a word more and the window was slammed in my face. How rude! Needless to say, I have not recieved my refund nor the food I had ordered. No explanation was made only garbage attitude.
Atmosphere: 1
Food: 1
Service: 1
The drive thru worker was Very in competent and rude when we were trying to order and the customer service was extremely poor. On our way out of the drive thru we saw they had the doors locked and wouldn’t let people In with no notice identifying why.
Atmosphere: 1
Food: 3
Service: 1
Walked in Saturday at 7pm. Doors were locked with a sign saying they're closing at 8pm due to staffing shortages. staff at the drive thru window refused to take my order because I didn't drive. My wife and I left frustrated. Why post an incorrect sign?
Atmosphere: 1
Food: 1
Service: 1
I went to the local McDonald's and had a great lunch. The employee told me that when I ask for a burger I should tell them not to add salt of seasonings. I'm a older lady who can't have extra salt. Very nice and helpful staff and management.
Atmosphere: 5
Food: 4
Service: 5
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