Red Robin Gourmet Burgers and Brews

Name: Red Robin Gourmet Burgers and Brews
Address: 880 Loudon Rd, Latham, New York, 12110, US
Telephone: (518) 782-5121
Price range: $
Rating: 3.4

$ • Burgers, American, Vegan

Hours:
880 Loudon Rd, Latham
(518) 782-5121

Menu Order Online

About Red Robin

Red Robin Gourmet Burgers and Brews offers a lively dining experience with a mix of service quality. The restaurant was bustling due to a basketball tournament in town, leading to some communication challenges among the staff. However, the food was reported to be good, and one reviewer praised the excellent service and attentive care provided. Nonetheless, another reviewer encountered a rude waitress who brought the wrong order and responded poorly to the feedback, which may deter future visits.

The food at Red Robin Gourmet Burgers and Brews is described as absolutely delicious. Customers enjoyed the Whiskey River BBQ Burger and simple burgers, both served with fresh and crispy fries. The flavors were praised, and the portions were considered reasonably priced. The restaurant also offers vegetarian options, including a veggie burger and the ability to substitute an Impossible patty.

While the waitstaff was generally helpful, some customers experienced long wait times for their food. The staff made efforts to accommodate the customers, such as bringing fries while they waited. However, one customer reported that their order was missing toppings, which was partially attributed to the customer's own forgetfulness.

Overall, Red Robin Gourmet Burgers and Brews provides a variable dining experience that could benefit from improved staff training and coordination, but the food is well-received by customers.