Red Robin Gourmet Burgers and Brews

Name: Red Robin Gourmet Burgers and Brews
Address: 880 Loudon Rd, Latham, New York, 12110, US
Telephone: (518) 782-5121
Price range: $
Rating: 3.7

$ • Burgers, American, Vegan

Hours:
880 Loudon Rd, Latham
(518) 782-5121

Menu Order Online

About Red Robin

Red Robin Gourmet Burgers and Brews offers a lively dining experience with a mix of service quality. The restaurant was busy due to a basketball tournament in town, which caused some communication challenges among the staff. Despite this, the food was reported to be good, with customers praising the delicious flavors and reasonably priced portions. The menu includes vegetarian options like a veggie burger and the option to substitute an Impossible patty.

Customers enjoyed the Whiskey River BBQ Burger and simple burgers served with fresh, crispy fries. Many appreciated the helpfulness of the staff, especially the servers who were polite and attentive. One server, Elizabeth, was highlighted for going above and beyond to ensure a great experience, making guests feel at home with her upbeat personality.

While some customers experienced longer wait times for their food, the staff often made efforts to accommodate, such as bringing fries while waiting or fixing issues like missing toppings. The remodel has improved the atmosphere, with some guests noting the ability to sit outside and enjoy their meal.

Overall, Red Robin provides a variable but generally positive dining experience, with excellent service from staff like Elizabeth and tasty food that keeps customers coming back.