I stopped in hoping for a quick meal, but the experience was disappointing from the start. The area felt desolate, and the front of the store was cluttered with junk, setting an uninviting and possibly unhygienic tone.
Inside, no one greeted me. Two staff members were chatting among themselves, and it felt like I was “interrupting something” rather than being welcomed. The meat section was oddly covered.
When I asked for a 6-inch flatbread with a veggie patty, the woman behind the counter immediately said to me I couldn’t have many veggie toppings—something I’ve never heard before as many times as I’ve ordered this sandwich at other locations. She seemed annoyed and unsure of what to do, and a male coworker (the one she was chatting up with in the front) had to step in multiple times and speak to her in their language (possibly encouraging her to curb her attitude a bit or letting her know how ridiculous she sounded with her comment about little veggies). He even directed her to the back of the store to get the veggie patty.
She returned holding a box, visibly irritated, and at that point, I decided to leave the food. I wasn’t comfortable having someone handle my meal with that kind of energy.
I was the only customer there—and after that experience, I can see why.
Atmosphere: 1
Service: 1
Mahesh Patel
Good service, nice people
Atmosphere: 5
Food: 5
Service: 5
Peter Gough
Staff were great - helped with recommendations. Pleasant to eat in. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Malakesh Patel
Very good Food, very good service, humble people
Atmosphere: 5
Food: 5
Service: 5
Skylan Lawson
Very money hungry! I had a coupon for my birthday and he said it wasn’t valid…. Would not go in
Atmosphere: 1
Food: 1
Service: 1
Gurpreet Singh
They don’t have good service the staff is very rude
Atmosphere: 1
Food: 1
Service: 1
Tandi Lebowitz
DONT GO IN, GO TO A DIFFERENT SUBWAY!!!!! If I could give zero stars I would!!!!!!! I paid for double meat and double veggies with spinach. I got 2 slices of meat 1 slice of cucumber and lettuce!!!!! I will never go back again. These are new owners and my third time ordering from them and third time they got it wrong!!!! I will be going elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Maor Minch
Place and food is good but the people at the establishment gave absolute attitude and no respect to me as a customer woman wore a grey sweater April 22 at 12:30-1:00pm absolutely both of the people need to learn to smile be more open to customers instead of like we’re doing them a favour.
Atmosphere: 3
Food: 4
Service: 1
Elise Jones
It’s not a terrible place to eat but it can become an eye sore due to the make up talent of some of the employees they should have a conversation about what’s suitable for work thick boxed in eyebrows aren’t appropriate
Atmosphere: 5
Food: 4
Service: 2
Reno Jairam
Great service great food ..I don’t know her name but her accent told me she is Trinidadian and she recommend I put this crunch snack thing on my sandwich , and it taste so much better overall .
Could be better, as when they are good they are the best.
Estephannie Hundhausen
Website and sign at the door says closed at 9:30 pm. I arrived at 9:06pm to a locked door and NASTY employees. They ended up opening the door and made my sandwich with so much attitude. Absolutely horrible service.
Service: 1
Becky Rarogiewicz
Horrible employees on 4/15/24Couldn't be bothered to heat baconFind people that want to work there's plenty aroundNo management dirty floors ... no customers and now I know whyGlady will bring my business somewhere that respects customersEdit: If you are visiting Long Beach ⛱️ do yourself the favor if you want subway and head over the bridgeAlso the employees and managers would like you to believe that the only option of contact is the website.. which leads directly to the ignorance of the store ... simply Google the 800 number for Subway .. obviously this has gone on for a long time at this location ?
Atmosphere: 1
Food: 1
Service: 1
Imani Brown
Gave a one star for food because unfortunately they didn’t even give me my food that I ordered through the app, and that was the least of the problems I experienced at my first and last time going into Long Beach’s Subway.Ordered two sandwiches off the app for pickup. Received the notification that the order was ready (emphasis on this, it was marked ready!!), went to pick up my order and was told that they couldn't make one of my sandwiches because they “didn’t have meat”. This was very confusing because both sandwiches I ordered had meat, and I also saw them make a sandwich for a customer right before me with meat!Workers refused to explain how they didn’t have meat for our sandwiches (which we clearly saw they had), and on top of this they were blasting music in the restaurant so loud that is was impossible to hear them. Eventually they told us to just cancel our order, which we couldn’t do because they marked the order as ready for pickup and Subway doesn’t have a customer service call number, only an email to reach out to.Absolute worst experience I’ve ever paid to have, and I didn’t even get my sandwiches out of it. Still haven’t received a refund, and I refuse to ever go to Subway again … Jersey Mikes is better anyways.
Atmosphere: 1
Food: 1
Service: 1
ronald Martinez
The Spanish ladies in there always got some attitude problem maybe the manager should tell them to help out the people that don’t speak English and they can barely understand you when speak to them in
I stopped in hoping for a quick meal, but the experience was disappointing from the start. The area felt desolate, and the front of the store was cluttered with junk, setting an uninviting and possibly unhygienic tone.
Inside, no one greeted me. Two staff members were chatting among themselves, and it felt like I was “interrupting something” rather than being welcomed. The meat section was oddly covered.
When I asked for a 6-inch flatbread with a veggie patty, the woman behind the counter immediately said to me I couldn’t have many veggie toppings—something I’ve never heard before as many times as I’ve ordered this sandwich at other locations. She seemed annoyed and unsure of what to do, and a male coworker (the one she was chatting up with in the front) had to step in multiple times and speak to her in their language (possibly encouraging her to curb her attitude a bit or letting her know how ridiculous she sounded with her comment about little veggies). He even directed her to the back of the store to get the veggie patty.
She returned holding a box, visibly irritated, and at that point, I decided to leave the food. I wasn’t comfortable having someone handle my meal with that kind of energy.
I was the only customer there—and after that experience, I can see why.
Atmosphere: 1
Service: 1
Good service, nice people
Atmosphere: 5
Food: 5
Service: 5
Staff were great - helped with recommendations.
Pleasant to eat in.
Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Very good Food, very good service, humble people
Atmosphere: 5
Food: 5
Service: 5
Very money hungry! I had a coupon for my birthday and he said it wasn’t valid…. Would not go in
Atmosphere: 1
Food: 1
Service: 1
They don’t have good service the staff is very rude
Atmosphere: 1
Food: 1
Service: 1
DONT GO IN, GO TO A DIFFERENT SUBWAY!!!!! If I could give zero stars I would!!!!!!! I paid for double meat and double veggies with spinach. I got 2 slices of meat 1 slice of cucumber and lettuce!!!!! I will never go back again. These are new owners and my third time ordering from them and third time they got it wrong!!!! I will be going elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Place and food is good but the people at the establishment gave absolute attitude and no respect to me as a customer woman wore a grey sweater April 22 at 12:30-1:00pm absolutely both of the people need to learn to smile be more open to customers instead of like we’re doing them a favour.
Atmosphere: 3
Food: 4
Service: 1
It’s not a terrible place to eat but it can become an eye sore due to the make up talent of some of the employees they should have a conversation about what’s suitable for work thick boxed in eyebrows aren’t appropriate
Atmosphere: 5
Food: 4
Service: 2
Great service great food ..I don’t know her name but her accent told me she is Trinidadian and she recommend I put this crunch snack thing on my sandwich , and it taste so much better overall .
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Could be better, as when they are good they are the best.
Website and sign at the door says closed at 9:30 pm. I arrived at 9:06pm to a locked door and NASTY employees. They ended up opening the door and made my sandwich with so much attitude. Absolutely horrible service.
Service: 1
Horrible employees on 4/15/24Couldn't be bothered to heat baconFind people that want to work there's plenty aroundNo management dirty floors ... no customers and now I know whyGlady will bring my business somewhere that respects customersEdit: If you are visiting Long Beach ⛱️ do yourself the favor if you want subway and head over the bridgeAlso the employees and managers would like you to believe that the only option of contact is the website.. which leads directly to the ignorance of the store ... simply Google the 800 number for Subway .. obviously this has gone on for a long time at this location ?
Atmosphere: 1
Food: 1
Service: 1
Gave a one star for food because unfortunately they didn’t even give me my food that I ordered through the app, and that was the least of the problems I experienced at my first and last time going into Long Beach’s Subway.Ordered two sandwiches off the app for pickup. Received the notification that the order was ready (emphasis on this, it was marked ready!!), went to pick up my order and was told that they couldn't make one of my sandwiches because they “didn’t have meat”. This was very confusing because both sandwiches I ordered had meat, and I also saw them make a sandwich for a customer right before me with meat!Workers refused to explain how they didn’t have meat for our sandwiches (which we clearly saw they had), and on top of this they were blasting music in the restaurant so loud that is was impossible to hear them. Eventually they told us to just cancel our order, which we couldn’t do because they marked the order as ready for pickup and Subway doesn’t have a customer service call number, only an email to reach out to.Absolute worst experience I’ve ever paid to have, and I didn’t even get my sandwiches out of it. Still haven’t received a refund, and I refuse to ever go to Subway again … Jersey Mikes is better anyways.
Atmosphere: 1
Food: 1
Service: 1
The Spanish ladies in there always got some attitude problem maybe the manager should tell them to help out the people that don’t speak English and they can barely understand you when speak to them in
Atmosphere: 2
Food: 4
Service: 1
Loading...