Dunkin'

371 S Main St, Massena
(315) 769-8773

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Recent Reviews

Took forever for 3 drinks and 6 donuts and they weren't even busy and the drinks didn't even taste that good the ice had a lot of big chunks in it so made them taste off this is the only bad experience I have had from here tho
Had never been in this location before today. Was with a friend who dad to drop something off to an employee there. I know a small bit of the history and I'm so excited to see what the new management brings to the table.Because I was not a customer by definition, I chose not to rate or review the food. I will be doing so in the future.As for service, again, I was not being 'served' but I observed the team members as they served their patrons. They appear to work...
The line is generally ridiculously long in the mornings, which sucks. Service could be faster, but my coffee is typically made consistently. The majority of the workers are great besides one older, and one younger gentleman, who work the window, that demonstrates they’d rather be doing anything else than that. Mary is amazing!

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