Starbucks Coffee Company
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Starbucks Reviews
199 ratings
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Update: I want to update my previous review because I have learned that I misunderstood an important health and safety practice. I came to understand this after having a similar interaction at another Starbucks location and asking about it. It was explained to me that baristas who are preparing drinks may avoid touching the register or certain customer-facing surfaces in order to help prevent cross-contamination.
Looking back, I realize that I interpreted this practice as rudeness...read full review
Looking back, I realize that I interpreted this practice as rudeness...read full review
The staff is so nice, we always have a good experience. They love our son and are so excited to give him attention whenever we come in.
Service with a smile! Everyone at the restaurant was pleasant and these young ladies work very, very hard. I enjoyed my experience.
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company offers a mix of experiences for its customers. Jonathan, the manager, is highly praised for his respectful and caring leadership. He interacts warmly with both regulars and new customers, ensuring that drinks are consistently perfect. However, some customers have reported issues with drink quality, particularly with the frappuccino, which has been described as lacking coffee and containing mostly ice and whipped cream. Fortunately, the staff is willing to remake drinks when there are problems.
The atmosphere is generally friendly, with staff members going out of their way to assist customers, even in challenging situations, such as when a customer accidentally spills their drink. On the downside, there has been feedback about a rude employee in the drive-thru, which detracts from the overall experience. Despite some challenges, many customers appreciate the friendly service and the consistency of their beverages, making it a popular spot, even if wait times can be longer at peak hours. Overall, Starbucks Coffee Company is a welcoming place with dedicated staff, though improvements in drink preparation and staff behavior could enhance the experience further.