What is this garbage you’re serving your customers and calling bacon?
Food: 1
Service: 4
Marco P
Normally, I don’t write reviews, but I cannot stay silent about what happened today 8/21/25. My sister-in-law, a highly respected doctor in her field and a longtime patron of Bagel Boss Merrick, who is also of Puerto Rican descent, had a deeply disturbing experience with one of your staff members a older gentleman.
When she went to pay for her order, she handed over exact change (15 cents so she wouldn’t get change back). The employee responded by saying, “Oh, you have exact change good, I won’t have to call ICE and have you deported.”
Shocked, my sister-in-law asked him to repeat what he said, and the employee again made the same comment, implying he would call ICE to deport her.
This type of behavior is unacceptable especially in today’s political climate. For a staff member to use such discriminatory and threatening language toward a loyal customer is outrageous. No one should ever be made to feel unsafe or unwelcome in a place of business because of their heritage or background.
This employee should be held accountable, and I strongly urge Bagel Boss Merrick’s management to take immediate action. Customers deserve respect, not intimidation.
Atmosphere: 1
Service: 1
Annie G
So many different choices... all delicious 😻 ... can't go wrong I think I lost my caribena clip here 😪
Atmosphere: 4
Food: 4
Service: 5
Mike S
I really enjoyed their bagels.
Stel Pappas
I asked for a non toasted poppy bagel with cream cheese. And I got a toasted poppy bagel and the cream cheese is melted and it’s uneatable
Atmosphere: 4
Food: 1
Service: 2
Grace Jurek
The Best! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Al Akerman
Nice place to grab a quick bite
Atmosphere: 2
Food: 4
Service: 3
Laura Finn
Awesome bagels, clean and friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Jaclyn Zublionis
The food was ok, I did not know it was kosher so I ordered a bacon egg and cheese and was served fake bacon. I am not from around here so that was a big surprise. They should inform people that it is not real meat.
Atmosphere: 2
Food: 1
Service: 2
Mark Eastzer
Ordered nova. $60 a pound. Turned out to be pre sliced not freshly sliced. Costco quality. Just saying.
Love the store. Would like to see the checkout process be a little more streamlined. May the ability to order a head.
Atmosphere: 5
Food: 5
Service: 4
Ben Saldinger
Ordered a BEC. Bagel was fine. Eggs were bad. Maybe 1 slice of bacon used total?
For $10, this is a hard pass.
Atmosphere: 4
Food: 2
Service: 2
Jane Klein
I’m living in Florida & when up in NY, have to get bagels to bring home. Delicious
Food: 5
Service: 4
Ilya Yuzefovich
Never get my order right
Debra Smith
Went for bagels 2 weeks in a row and they were pale both times. Not even a little brown. Inside was mushy, barely cooked. Veg cream cheese was only carrots and for over $7 for 4oz. Back to Town Bagel for me
What is this garbage you’re serving your customers and calling bacon?
Food: 1
Service: 4
Normally, I don’t write reviews, but I cannot stay silent about what happened today 8/21/25. My sister-in-law, a highly respected doctor in her field and a longtime patron of Bagel Boss Merrick, who is also of Puerto Rican descent, had a deeply disturbing experience with one of your staff members a older gentleman.
When she went to pay for her order, she handed over exact change (15 cents so she wouldn’t get change back). The employee responded by saying, “Oh, you have exact change good, I won’t have to call ICE and have you deported.”
Shocked, my sister-in-law asked him to repeat what he said, and the employee again made the same comment, implying he would call ICE to deport her.
This type of behavior is unacceptable especially in today’s political climate. For a staff member to use such discriminatory and threatening language toward a loyal customer is outrageous. No one should ever be made to feel unsafe or unwelcome in a place of business because of their heritage or background.
This employee should be held accountable, and I strongly urge Bagel Boss Merrick’s management to take immediate action. Customers deserve respect, not intimidation.
Atmosphere: 1
Service: 1
So many different choices... all delicious 😻 ... can't go wrong
I think I lost my caribena clip here 😪
Atmosphere: 4
Food: 4
Service: 5
I really enjoyed their bagels.
I asked for a non toasted poppy bagel with cream cheese. And I got a toasted poppy bagel and the cream cheese is melted and it’s uneatable
Atmosphere: 4
Food: 1
Service: 2
The Best! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Nice place to grab a quick bite
Atmosphere: 2
Food: 4
Service: 3
Awesome bagels, clean and friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
The food was ok, I did not know it was kosher so I ordered a bacon egg and cheese and was served fake bacon. I am not from around here so that was a big surprise. They should inform people that it is not real meat.
Atmosphere: 2
Food: 1
Service: 2
Ordered nova. $60 a pound. Turned out to be pre sliced not freshly sliced.
Costco quality. Just saying.
Restaurantji Recommends
Love the store. Would like to see the checkout process be a little more streamlined. May the ability to order a head.
Atmosphere: 5
Food: 5
Service: 4
Ordered a BEC. Bagel was fine. Eggs were bad. Maybe 1 slice of bacon used total?
For $10, this is a hard pass.
Atmosphere: 4
Food: 2
Service: 2
I’m living in Florida & when up in NY, have to get bagels to bring home. Delicious
Food: 5
Service: 4
Never get my order right
Went for bagels 2 weeks in a row and they were pale both times. Not even a little brown. Inside was mushy, barely cooked. Veg cream cheese was only carrots and for over $7 for 4oz. Back to Town Bagel for me
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