Dunkin'

56 Sunrise Hwy, Merrick
(516) 608-5436

Recent Reviews

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Fab Czar

Your decaf iced coffee taste like cigarettes.

Muhammad Lateef

take to much time for drive through on night shift

Service: 1

Mohammed Hassan

24 hour but Door closed
Night time Only drive Tauru

Peter

Great food. Great service. Very nicely redone store. Very inviting.

Atmosphere: 5

Food: 5

Service: 5

Umme Effat Jahan Anika

I wish I could give them negative starts. The food was nasty. I don't know how they make their drinks. I bought brown sugar shaking espresso, hot latte, bagel twist, sandwich & hash browns. I swear the drinks tasted nasty & the bagel twist & hash browns was hard as rock. I told the employee & hand over their bagel twist &hash brown .they replace my hash browns but they didn't give my bagel twist or even no refund. Waste of money.
🤬 I was so pissed off. They ruined my morning & my money I will recommend if you wanna ruin your morning and wanna waste your money. Good luck & stay away.

Atmosphere: 2

Food: 1

Service: 1

Ashley Abraham

Excellent service by a young lady who helped me with an order today. In spite of a small understandable error, she refunded me for the mistake, and was extermely kind, polite and professional. I was amazed at her accepting responsibility and going the extra mile, without being defensive, by wishing me a Great Day several times while other team members joyfully laughed at my prospect of a good day. I also comment the Manager in charge who was also present to help. Keep up the good work!! Shout out to the Owners of this location, these employees deserve a special reward.

Atmosphere: 3

Food: 2

Service: 1

Cristal A

I honestly don’t know how this one particular Dunkin is open ! These people can’t follow orders and when you bring it in to tell them how poorly they did and you want something else they give you the only attitude what happen to I’m right your wrong I’m the customer.. they don’t even cook the food all the way the bacon looked almost raw .. don’t come here !!

Atmosphere: 1

Food: 1

Service: 1

Jimmy Farrell

Was there for shakes.
Delicious,ask for additional toppings,gentleman remembered me from 3 days earlier with same order. Professional,courteous and will absolutely be back.Keep uo the great work

Atmosphere: 5

Service: 5

Sean Collins

It’s just coffee. Not rocket science.
“Extra ice. Please fill it to the the top with ice.”
Been like this for years.

Food: 1

Julianne Bombara

What a joke. I come to this Dunkin’ multiple times a week and order the exact same drink. never had an issue until today. It came out looking like straight milk, so I asked for less milk and the employee tells me, “We can’t add less milk.” Seriously?? What does that even mean? It’s a liquid, not a law. On top of that, he tells me the manager’s policy is to give a refund if someone doesn’t like their coffee instead of just making it right? I don’t want a refund, I want the drink I ordered, the way I always get it. If I wanted a glass of milk, I’d go to a grocery store. Just picked up my drink from Starbucks and am now finally enjoying my morning coffee. Will never come to this location again!!

Service: 1

Thomas Stevenson

Nice and clean piece too

Atmosphere: 5

Food: 5

Service: 5

Jeremy James

Superb

Atmosphere: 5

Food: 5

Service: 5

Roberth Veliz

The lady has bad attitude always and always the same lady in the morning shift funny cause it's the only one with that attitude rest of the staff are nice 👎🏻👎🏻👎🏻👎🏻

Sofia Monniello

I was placing an order and I was getting a little confused and the employee was being rude to me

James Iovino

Not open 24 hours, second time came 20 minutes out of way and closed. Employee was there and looked at his phone with doors locked

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