I went into the Bagel Chalet this morning to order breakfast and was completely turned off after placing an order. There was what appeared to be a fruit fly infestation specifically in the area with the danishes, muffins etc., which is unacceptable in a good establishment. I brought it up to one of the workers who stated that “she knows and people tell them all the time”. If they are aware of this then why is this still an issue and how long has this been going on for. I am in disbelief that they continue to sell these items to unsuspecting consumers knowing this issue. They need to dispose of the food and address the infestation. I brought this matter up to the manager before leaving, who appeared nonchalant about the issue as well. Prior to leaving the store, he appeared to be removing one of the containers of sweets and fanning the flies as though that would resolve the problem. I will never eat from this place again and this makes me weary about eating out.
Atmosphere: 1
Food: 1
Service: 1
Gary Galo
I visit a friend in Merrick three times a year, and Bagel Chalet has become my favorite breakfast spot. The bagels are very good, the coffee is excellent, and they make a great breakfast sandwich (I get scrambled eggs, sausage, and cheese on a soft roll). The place is very clean, with comfortable booths and lots of tables. They make breakfast sandwiches to order, and bring them to your table when they're ready. It’s Monday morning, and I'm just finishing my coffee. I'll be back tomorrow!
Atmosphere: 5
Food: 5
Service: 5
Mike W
Bagels good, salad was old
Atmosphere: 3
Food: 4
Service: 4
Steven Fox
Do not go to this bagel shop unless you want to grossly overpay to get a mediocre sandwich, if you even get it all. My office used to order from them every week until they forgot a sandwich on two separate occasions. The food used to be good, but has declined recently along with the service. They also took advantage of the egg prices and charge over $10 for an egg sandwich after most delis came back down to $6.50. There are plenty of other options in the Merrick/Bellmore area that don’t rip you off or forget your sandwiches. Btw, they still owe me an egg sandwich from our last order😡
Atmosphere: 2
Food: 2
Service: 1
Brian Giordano
Love the prepared food here. Healthy choices that are delicious. I love their protein bite meals, and my son loves the yogurt parfait. Bagels and lox are also top notch
Atmosphere: 4
Food: 5
Service: 4
Louis Martino
Love it.
Atmosphere: 5
Food: 5
Service: 5
Kennedy Adair
delicious fresh bagels
Atmosphere: 5
Food: 5
Service: 5
Thomas Stevenson221
Nice and friendly and clean and other things food is great too
Atmosphere: 5
Food: 5
Service: 5
J B
One bagel with nothing on it.... Cost too much.
Atmosphere: 3
Food: 4
Service: 4
Victor C
This used to be my go to whenever I was craving a decent bagel but the prices are ridiculous now. $6 for a bagel with cream cheese makes absolutely no sense. A spread of cream cheese cost more than the bagel? How? Time to move on.
Ordered a cinnamon raisin bagel with butter. Got cream cheese. This may seem small and trivial but bagel chalet has gotten so bad lately with their service. The bagels are great, but there are constant mistakes. This place has 10 people maybe sitting down and a few on line, it’s not crazy busy where they can’t pay attention and listen. 7/10 times we have a problem here. Usually it takes a very long time to get our order because they put it on top of the toaster To Go meanwhile we said to stay, and it’ll be wrong or it’ll be wrapped up to go instead of given in a tray which again, doesn’t seem like a big deal but it comes down to listening. The staff aren’t listening closely to the customers and are screwing orders up. There’s no accountability. No leadership. No manager on duty. No veteran staff to guide anyone. It’s all kids and people who may not have the greatest English, hence all the mistakes. We have looked past it many times but I think they’ve lost our business.
Atmosphere: 1
Food: 4
Service: 1
Del Von
Crumble Coffee? I Never seen it until I stop at Bagel Chalet,let me tell you, this Coffee was Great, O My God the Taste,not that bitter taste that linger in most coffee. The aroma and taste is something to try.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Plain Bagel with Scrambled Eggs
Richard Guidice
My go to breakfast spot, ever since they opened I have yet to have a bad experience. From the food to the staff, always great always consistent! Location happens to be perfect as well! Thank you Bagel Chalet for saving me from Town Bagel! ?
Atmosphere: 5
Food: 5
Service: 5
Anne McDonough
People here are so nice. Very clean. Catered the gourmet sandwich platter for two different occasions this month and got raves. Highly recommend. Always delicious. Prices are a bit high but that’s everywhere nowadays.
Atmosphere: 5
Food: 5
Service: 5
sebastian hernandez-schmitt
Small Bagels, Big prices, open your items before you leave to make sure it's correct. Used to come here for bacon egg and cheese, after a few bad sandwiches we took a break. Today we had 2 bagels w cream cheese that came out to $13, and when we got home they still gave me the wrong bagel.
Parking: Parking here can be stressfull, people fly through the lot and the spaces are angled and tight
I went into the Bagel Chalet this morning to order breakfast and was completely turned off after placing an order. There was what appeared to be a fruit fly infestation specifically in the area with the danishes, muffins etc., which is unacceptable in a good establishment. I brought it up to one of the workers who stated that “she knows and people tell them all the time”. If they are aware of this then why is this still an issue and how long has this been going on for. I am in disbelief that they continue to sell these items to unsuspecting consumers knowing this issue. They need to dispose of the food and address the infestation. I brought this matter up to the manager before leaving, who appeared nonchalant about the issue as well. Prior to leaving the store, he appeared to be removing one of the containers of sweets and fanning the flies as though that would resolve the problem. I will never eat from this place again and this makes me weary about eating out.
Atmosphere: 1
Food: 1
Service: 1
I visit a friend in Merrick three times a year, and Bagel Chalet has become my favorite breakfast spot. The bagels are very good, the coffee is excellent, and they make a great breakfast sandwich (I get scrambled eggs, sausage, and cheese on a soft roll). The place is very clean, with comfortable booths and lots of tables. They make breakfast sandwiches to order, and bring them to your table when they're ready. It’s Monday morning, and I'm just finishing my coffee. I'll be back tomorrow!
Atmosphere: 5
Food: 5
Service: 5
Bagels good, salad was old
Atmosphere: 3
Food: 4
Service: 4
Do not go to this bagel shop unless you want to grossly overpay to get a mediocre sandwich, if you even get it all. My office used to order from them every week until they forgot a sandwich on two separate occasions. The food used to be good, but has declined recently along with the service. They also took advantage of the egg prices and charge over $10 for an egg sandwich after most delis came back down to $6.50. There are plenty of other options in the Merrick/Bellmore area that don’t rip you off or forget your sandwiches. Btw, they still owe me an egg sandwich from our last order😡
Atmosphere: 2
Food: 2
Service: 1
Love the prepared food here. Healthy choices that are delicious. I love their protein bite meals, and my son loves the yogurt parfait. Bagels and lox are also top notch
Atmosphere: 4
Food: 5
Service: 4
Love it.
Atmosphere: 5
Food: 5
Service: 5
delicious fresh bagels
Atmosphere: 5
Food: 5
Service: 5
Nice and friendly and clean and other things food is great too
Atmosphere: 5
Food: 5
Service: 5
One bagel with nothing on it.... Cost too much.
Atmosphere: 3
Food: 4
Service: 4
This used to be my go to whenever I was craving a decent bagel but the prices are ridiculous now. $6 for a bagel with cream cheese makes absolutely no sense. A spread of cream cheese cost more than the bagel? How? Time to move on.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Ordered a cinnamon raisin bagel with butter. Got cream cheese. This may seem small and trivial but bagel chalet has gotten so bad lately with their service. The bagels are great, but there are constant mistakes. This place has 10 people maybe sitting down and a few on line, it’s not crazy busy where they can’t pay attention and listen. 7/10 times we have a problem here. Usually it takes a very long time to get our order because they put it on top of the toaster To Go meanwhile we said to stay, and it’ll be wrong or it’ll be wrapped up to go instead of given in a tray which again, doesn’t seem like a big deal but it comes down to listening. The staff aren’t listening closely to the customers and are screwing orders up. There’s no accountability. No leadership. No manager on duty. No veteran staff to guide anyone. It’s all kids and people who may not have the greatest English, hence all the mistakes. We have looked past it many times but I think they’ve lost our business.
Atmosphere: 1
Food: 4
Service: 1
Crumble Coffee? I Never seen it until I stop at Bagel Chalet,let me tell you, this Coffee was Great,
O My God the Taste,not that bitter taste that linger in most coffee.
The aroma and taste is something to try.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Plain Bagel with Scrambled Eggs
My go to breakfast spot, ever since they opened I have yet to have a bad experience. From the food to the staff, always great always consistent! Location happens to be perfect as well! Thank you Bagel Chalet for saving me from Town Bagel! ?
Atmosphere: 5
Food: 5
Service: 5
People here are so nice. Very clean. Catered the gourmet sandwich platter for two different occasions this month and got raves. Highly recommend. Always delicious. Prices are a bit high but that’s everywhere nowadays.
Atmosphere: 5
Food: 5
Service: 5
Small Bagels, Big prices, open your items before you leave to make sure it's correct. Used to come here for bacon egg and cheese, after a few bad sandwiches we took a break. Today we had 2 bagels w cream cheese that came out to $13, and when we got home they still gave me the wrong bagel.
Parking: Parking here can be stressfull, people fly through the lot and the spaces are angled and tight
Atmosphere: 4
Food: 1
Service: 1
Loading...