Dunkin'
$ • Coffee Shops, Donuts
Hours:
2 James P Kelly Way, Middletown
(845) 381-1090
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Hours
Monday | 4AM - 9PM |
Tuesday | 4AM - 9PM |
Wednesday | 4AM - 9PM |
Thursday | 4AM - 9PM |
Friday | 4AM - 9PM |
Saturday | 4AM - 9PM |
Sunday | 5AM - 9PM |
Dunkin', a local donut shop and coffeehouse, has received mixed reviews. While some customers have expressed disappointment with their latte orders, others have praised the taste of the hot chocolate with vanilla. The restaurant has been noted for its busy and loud atmosphere, with a focus on drive-thru and mobile orders that can result in long wait times for eat-in customers.
Recently, a customer has enjoyed the new cookie butter cold brew, describing it as excellent and festive for the season. However, they also mentioned a rude and pushy staff member at the drive-thru. Another customer has noted that the restaurant is extremely busy during rush hours and appears to be understaffed, with overwhelmed and unhappy staff.
Despite the challenges, a customer on a road trip reported a positive experience. They found the lobby relatively clean and tidy, and the restrooms were also clean. The customer used the mobile app and had a short wait before their order was ready and correct. However, they also mentioned seeing a brown rodent outside the building, which they noted is a common occurrence.
Overall, Dunkin' continues to receive mixed reviews, with both positive and negative experiences reported by customers. The restaurant's focus on drive-thru and mobile orders, as well as staffing challenges, have been noted, but some customers have still found enjoyment in the menu items and the overall experience.