Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon
Monroe New York
I was there in the morning with a friend for a business meeting We ordered a hot Medium coffee and we asked them if we can pls get a medium size coffee in a bigger cop (so it has some extra room to put in our own milk) But the Was ignoring us When we get our coffee We ask them if we can please Two big cups So he grabbed two plastic cops, But we ask them for Regular hot caps, and then he replied with an irritude. This is a favor You don't pay for it #1 customer is always right (even you had a bad day) #2 if you feel you feel we have to pay for it then charge us
And BTW the coffee was cold
Atmosphere: 4
Food: 4
Service: 1
Hershy Greenfeld
Asked for a bigger cup, and just got attitude In-store pick up Monday December/16 /9:10 am Thank you hope to get your attention And please improve yourself And the hot coffee was more to the warm side 🤮
Food: 2
Service: 1
Mega fixxer
Disgraceful manager at this store. Been wanting to write this a long time but I didnt know the managers name. But apparently the.manager farooq thinks customers are a waist of his time. This location is always busy and understaffed and everytime I ask to speak the manager he walks away while Im in midsentence and runs to his office. Today after waiting 40 minutes for service i stopped the manager to ask if my order would take any longer and he literally said I dont have time to talk to people like you. It was insulting and I felt it was a discriminatory when he said people like you. Ill never come to this store again. You just lost a life long customer.
Service: 1
Avery Leider
I love this Dunkin, they always get my order right and their drive in is fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Mike Gianzero
You need to stop putting sugar in my coffee I ask for equal for a reason.
Jacqueline Lisella
Went here on Tuesday July 30th 2024 with my dad at the drive through. We wanted some nice refreshing drinks for dinner with coffees. Went to the drive through, and decided on a medium Frosted Smores, and my dad ordered the mocha coffee medium. order was ready within a reasonable time frame, and employees were very nice. did get a person who was hard to understand, but that happens sometimes. Paid via the dunkin app, which probably links to the credit card, and adds points if one is a member. Got our drinks, sipped it, and i very much enjoyed my frosted smores drink, and my dad liked his mocha. Maybe we will be back soon to get some more!
Atmosphere: 5
Food: 5
Service: 5
ken hawkins jr
Coffee is always perfect as the staff is also.
Atmosphere: 5
Food: 5
Service: 5
Bry Lanmester
Customer service doesn’t exist here. Teach these kids how to work properly.
Atmosphere: 1
Food: 3
Service: 1
Mix boi :D
Ok coffee, every-time I used go here it kinda feels like a waste of money to me because the coffee isn’t that great most of the time, hence why I haven’t went in a long time. There is room for improvement though.
Drive through is great. I order breakfast; large green ice tea w/o sugar and an egg and turkey sausage. So good and gets my day going. Also, I alternate with the avocado toast. The people are friendly with a smile and great manners. This is the best morning spot for a quick bite.
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese
Daniel Nazario
Great staff. Ordered perfect. Always kind customer service.
Atmosphere: 5
Food: 5
Service: 5
Libra Librarian (Julia)
I’ve been here many times they never don’t f your order up. I would not recommend this location to anyone. There’s another one up the road don’t waste your time here. They won’t complete your order, give u a straw, give u toppings
Atmosphere: 2
Food: 2
Service: 2
Cristian Gonzalez
the worst Dunkin Donut! the worst service and your manager doesn't care at all
K hurt
Tried there breakfast empanada for the first time.. I don’t think I’ll get it again. Tastes very dry.
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon
I was there in the morning with a friend for a business meeting
We ordered a hot Medium coffee and we asked them if we can pls get a medium size coffee in a bigger cop (so it has some extra room to put in our own milk)
But the Was ignoring us
When we get our coffee We ask them if we can please Two big cups So he grabbed two plastic cops, But we ask them for Regular hot caps, and then he replied with an irritude. This is a favor You don't pay for it
#1 customer is always right (even you had a bad day)
#2 if you feel you feel we have to pay for it then charge us
And BTW the coffee was cold
Atmosphere: 4
Food: 4
Service: 1
Asked for a bigger cup, and just got attitude
In-store pick up
Monday December/16 /9:10 am
Thank you hope to get your attention
And please improve yourself
And the hot coffee was more to the warm side 🤮
Food: 2
Service: 1
Disgraceful manager at this store. Been wanting to write this a long time but I didnt know the managers name. But apparently the.manager farooq thinks customers are a waist of his time. This location is always busy and understaffed and everytime I ask to speak the manager he walks away while Im in midsentence and runs to his office. Today after waiting 40 minutes for service i stopped the manager to ask if my order would take any longer and he literally said I dont have time to talk to people like you. It was insulting and I felt it was a discriminatory when he said people like you. Ill never come to this store again. You just lost a life long customer.
Service: 1
I love this Dunkin, they always get my order right and their drive in is fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
You need to stop putting sugar in my coffee I ask for equal for a reason.
Went here on Tuesday July 30th 2024 with my dad at the drive through. We wanted some nice refreshing drinks for dinner with coffees. Went to the drive through, and decided on a medium Frosted Smores, and my dad ordered the mocha coffee medium. order was ready within a reasonable time frame, and employees were very nice. did get a person who was hard to understand, but that happens sometimes. Paid via the dunkin app, which probably links to the credit card, and adds points if one is a member. Got our drinks, sipped it, and i very much enjoyed my frosted smores drink, and my dad liked his mocha. Maybe we will be back soon to get some more!
Atmosphere: 5
Food: 5
Service: 5
Coffee is always perfect as the staff is also.
Atmosphere: 5
Food: 5
Service: 5
Customer service doesn’t exist here. Teach these kids how to work properly.
Atmosphere: 1
Food: 3
Service: 1
Ok coffee, every-time I used go here it kinda feels like a waste of money to me because the coffee isn’t that great most of the time, hence why I haven’t went in a long time. There is room for improvement though.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Drive through is great. I order breakfast; large green ice tea w/o sugar and an egg and turkey sausage. So good and gets my day going. Also, I alternate with the avocado toast. The people are friendly with a smile and great manners. This is the best morning spot for a quick bite.
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese
Great staff. Ordered perfect. Always kind customer service.
Atmosphere: 5
Food: 5
Service: 5
I’ve been here many times they never don’t f your order up. I would not recommend this location to anyone. There’s another one up the road don’t waste your time here. They won’t complete your order, give u a straw, give u toppings
Atmosphere: 2
Food: 2
Service: 2
the worst Dunkin Donut! the worst service and your manager doesn't care at all
Tried there breakfast empanada for the first time.. I don’t think I’ll get it again. Tastes very dry.
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