Came here not too long ago and was shocked by the state of this Mcdonald’s. Incredibly dirty and insanely old. The staff were so rude to customers and employees. One manager always threatens to get employees fired if they aren’t listening to her. Very disrespectful to these young kids who seem to not have worked any place else. Managers and employees have disgusting attitudes. Seems to be very little discipline in this workplace. Food was cold and some of my fries were still raw. Overall, place needs immediate remodeling and new managers/General Manager.
Atmosphere: 1
Food: 1
Service: 1
Gina Perez
Still looks like the original McDonald's! Best big Mac I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Matt V
Made a simple one item order on the app. Confirmed it was for the New City location. Showed up to pick up my order and the short older woman at the register told me they didn’t have any order in my name and refused to take my order at the counter I assume because it was almost time to close the inside at around 10:30pm. She then went on to completely ignore me. I suggest to everyone to order elsewhere at the other McDonald’s locations in the area to avoid this horrible service.
Atmosphere: 1
Food: 1
Service: 1
Robert
Fast service, great taste of course here.
Atmosphere: 5
Food: 5
Service: 5
jay feather
Mangers are so unbelievably rude to their workers. I think they forget that they are also human and always make mistakes, no need tor screaming when things should be handled normally. I also think that this place is unbelievably dirty, roaches running around as well as having their workers still preform even with their roofs leaking in the kitchen. Unacceptable behavior and condition. Very sad to see their workers are treated very poorly, especially when most are children/young adults still learning.
Atmosphere: 1
Food: 2
Service: 1
nayelly mazariego
worst mcdonald’s i’ve ever been to, first of all it was so noisy and complicated in that place. full of children and people. the worker didn’t even get my order right, i told her i wanted snack wraps THE MEAL and she understood two frappes? she would randomly switch between english and spanish which was confusing me. genuinely worst mcdonald’s, and cost me 40 dollars just for her to get my order wrong 😐
Atmosphere: 1
Food: 3
Service: 1
Anthony Wortman
Remarkable service
Atmosphere: 5
Food: 5
Service: 5
Edgar Leon
I came to eat with my family and we were really fascinated with such a beautiful place. The service is very fast, the employees very friendly, attentive and the food is fresh. It's definitely a place that I recommend with my eyes closed
Atmosphere: 5
Food: 5
Service: 5
Jaison Sunny
I went to order sausage and cheese McMuffin And the worker gave me a the food in the pancake platter is this how you run a business absolutely horrible
Went to the drive thru at 1140pm, they locked it as I approached, walked in to have staff tell me its closed... they should update there hours on the door or online.
Atmosphere: 1
Food: 1
Service: 1
Delmy Aguilar
Great food and place
Atmosphere: 5
Food: 5
Service: 5
SleepIs Life
I only come to this location when I’m extremely close by. I usually do lunch time orders via mobile order. They’re usually prompt. Dinner is rough. Been recently going, and they seem very swamped. Got a notification recently that my order was ready at the counter , but the app just did an auto “it’s ready” message. I went in and almost grabbed someone else’ order Ended up waiting 10-15 min for mine.
They seem to be swamped with drive thru and curbside pickups. Definitely could use more staff. Food is good though and my orders have always been accurate. Just be aware of potential delays if going at dinner.
Atmosphere: 3
Food: 5
Service: 4
Connie Willow
I love this place but when I came here some old grandma war staring the hell out of me. I started staring at her than she started being more aggressive with her eyes, and than I snaped and left the bulding, still this is a really good place to take out. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 2
Food: 5
Service: 5
Michelle Kurek
The window never gets the order right. You have b e to repeat yourself at least 5 times. This takeout window was the best when Brian was working there.
They often mess up your order
Atmosphere: 3
Food: 4
Service: 2
Came here not too long ago and was shocked by the state of this Mcdonald’s. Incredibly dirty and insanely old. The staff were so rude to customers and employees. One manager always threatens to get employees fired if they aren’t listening to her. Very disrespectful to these young kids who seem to not have worked any place else. Managers and employees have disgusting attitudes. Seems to be very little discipline in this workplace. Food was cold and some of my fries were still raw. Overall, place needs immediate remodeling and new managers/General Manager.
Atmosphere: 1
Food: 1
Service: 1
Still looks like the original McDonald's! Best big Mac I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Made a simple one item order on the app. Confirmed it was for the New City location. Showed up to pick up my order and the short older woman at the register told me they didn’t have any order in my name and refused to take my order at the counter I assume because it was almost time to close the inside at around 10:30pm. She then went on to completely ignore me. I suggest to everyone to order elsewhere at the other McDonald’s locations in the area to avoid this horrible service.
Atmosphere: 1
Food: 1
Service: 1
Fast service, great taste of course here.
Atmosphere: 5
Food: 5
Service: 5
Mangers are so unbelievably rude to their workers. I think they forget that they are also human and always make mistakes, no need tor screaming when things should be handled normally. I also think that this place is unbelievably dirty, roaches running around as well as having their workers still preform even with their roofs leaking in the kitchen. Unacceptable behavior and condition. Very sad to see their workers are treated very poorly, especially when most are children/young adults still learning.
Atmosphere: 1
Food: 2
Service: 1
worst mcdonald’s i’ve ever been to, first of all it was so noisy and complicated in that place. full of children and people. the worker didn’t even get my order right, i told her i wanted snack wraps THE MEAL and she understood two frappes? she would randomly switch between english and spanish which was confusing me. genuinely worst mcdonald’s, and cost me 40 dollars just for her to get my order wrong 😐
Atmosphere: 1
Food: 3
Service: 1
Remarkable service
Atmosphere: 5
Food: 5
Service: 5
I came to eat with my family and we were really fascinated with such a beautiful place. The service is very fast, the employees very friendly, attentive and the food is fresh. It's definitely a place that I recommend with my eyes closed
Atmosphere: 5
Food: 5
Service: 5
I went to order sausage and cheese McMuffin
And the worker gave me a the food in the pancake platter is this how you run a business absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went to the drive thru at 1140pm, they locked it as I approached, walked in to have staff tell me its closed... they should update there hours on the door or online.
Atmosphere: 1
Food: 1
Service: 1
Great food and place
Atmosphere: 5
Food: 5
Service: 5
I only come to this location when I’m extremely close by. I usually do lunch time orders via mobile order. They’re usually prompt. Dinner is rough. Been recently going, and they seem very swamped. Got a notification recently that my order was ready at the counter , but the app just did an auto “it’s ready” message. I went in and almost grabbed someone else’ order Ended up waiting 10-15 min for mine.
They seem to be swamped with drive thru and curbside pickups. Definitely could use more staff. Food is good though and my orders have always been accurate. Just be aware of potential delays if going at dinner.
Atmosphere: 3
Food: 5
Service: 4
I love this place but when I came here some old grandma war staring the hell out of me. I started staring at her than she started being more aggressive with her eyes, and than I snaped and left the bulding, still this is a really good place to take out. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 2
Food: 5
Service: 5
The window never gets the order right. You have b e to repeat yourself at least 5 times. This takeout window was the best when Brian was working there.
Food: 2
Service: 1
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