Dunkin'
$ • Coffee Shops, Donuts
Hours:
8471 Seneca Tpke, New Hartford
(315) 732-2233
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Don't ever go to this location on Seneca Turnpike in New Hartford, NY! Absolute thieves! I purchased the 50 count munchkin bucket Oct 30 2025 thru the app for this location. When I arrived at the drivethru I was told they had NO munchkins at all and they couldn't refund my money. I would have to do it through the app. I drove away and immediately got in the app only to find the feedback chat was down (BTW its still down 2.5 months later) and I had to use the contact us on their...read full review
24 minutes in line at 11 am Saturday at New Hartford location before I could even order. Very inexperienced staff was trying but all seemed to be new with no manager possibly. We Regularly stop in Oneida and Verona with very long lines and it never takes more than 10-12 minutes tops.
Menu
Hours
| Monday | 4AM - 8PM |
| Tuesday | 4AM - 8PM |
| Wednesday | 4AM - 8PM |
| Thursday | 7AM - 8PM |
| Friday | 4AM - 8PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
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Dunkin' is a busy restaurant, especially in the early morning hours. Despite the crowds, the staff works hard to serve customers and apologizes for any wait. The breakfast sandwiches are hot and fresh, with some customers raving about the temperature. However, some sandwiches, like the sourdough breakfast sandwich, can be dry and overpriced. The donuts are a highlight, but some customers miss the old display case. Service can be slow, and some customers feel neglected in favor of drive-through orders. Overall, Dunkin' remains a familiar and reliable spot for a quick breakfast or drink.