McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8522 Seneca Tpke, New Hartford
(315) 735-4722
About McDonald's
Customers' Favorites
McDonald's Reviews
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Messy kitchen so.e what slow today. York Ville way behind packed in aide drive through clear. Needs to pick mess yongster
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
The McDonald's restaurant has received mixed reviews. While one customer praised the fantastic, hot, and efficiently served food, as well as the friendly and helpful staff, including a tall young man named Mike and a short but wise and whimsical woman named Tina, another customer experienced long wait times, understaffing, and a lack of acknowledgment from the staff. The atmosphere inside is very cold and somewhat dirty, with a great design that is not always matched by the cleanliness. The staff tends to yell across the kitchen, which can be heard from the drive-thru window even when closed. Parking is available with at least 20 spots, but the restaurant does not seem to focus much on kid-friendliness. One customer mentioned a frustrating experience where two female employees yelled at them for forgetting to order a drink online, instead of calmly asking if they wanted to buy a drink. Another customer reported a long wait in the drive-thru during lunchtime, with rude service when asking about apple juice boxes for a happy meal. Overall, the reviews suggest a place with both positive and negative aspects, depending on the customer's experience.