Olive Garden Italian Restaurant

4636 Commercial Dr, New Hartford
(315) 736-2005

Recent Reviews

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Jim O'Herien

We had a subpar meal tonight. The breadsticks tasted freezerburnt. The flavor of the drinks were off, they didn't have simple garnish for drinks. The waiter was unattentive. decor and apolstry is getting dirty & dingy. Everything is going down except the prices.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Chicken Gnocchi Soup

Juliann Gubbins

Table 232 was awful. What a crappy waitress. She didn’t even know what 2 minutes was. She didn’t bring yes entry plates. Didn’t pick up dirty dishes someone else did. Burnt food. Under cook breadsticks. I can give a lot more.

Atmosphere: 1

Food: 1

Service: 1

Miguel Hernandez

The food was good, portions were pretty good also. Main issue was our waitress, took some time to get our order, she even served the people that came in after, before she served us. We used the app for the waiting list but we still were skipped. Maybe you all will get a better waitress. May come back again just feel hesitant.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Shrimp Alfredo Fettuccine Alfredo Tossed with Sautéed Shrimp

jonathan italy

Food was too salty, not
Good at all.

Food: 1

Service: 5

Isabella West

My servers Travis and Cheyenne were delightful. They brought scrumptious food all around with a big smile and cheerful attitude. Those two beautiful people are going somewhere great in life and they deserve a one million dollar tip. They are by far the best servers in this whole establishment. I give them a clap clap and a spin around for their amazing service towards customers. I definitely would like them again next time I come, which will be every week thanks to those two gorgeous human beings. God bless and stay safe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti & Meatballs, Chicken Gnocchi Soup, Bread Sticks

Andy Britton

The inside of the place looks like I'm actually in Italy, and the food is exquisitely delicious

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Tour of Italy, Bread Sticks

Teresa Jensen

My waitress seemed disinterested in doing her job

Atmosphere: 3

Food: 3

Service: 1

Vitalii P

Best zupa soup ever

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bread Sticks, Fettuccine Alfredo

Dylan Kingsley

Their staff was amazing and very friendly, I Really liked the appetizers. We went for lunch with my sister-in-law and daughter and had a great time.

Kid-friendliness: They have a kid menu that the kids can color, and have activitys for them to do. They have a good selection for the kids menu.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pasta

Caitlin White

I changed my previous review of not the best service after tonight's visit. Liv gave phenomenal service and is so friendly! It's nice to see a smile and attentive service will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti & Meatballs

Nolan Murphy

I recently visited the restaurant for appetizers and Virginia (our waitress) was probably the greatest waitress I’ve ever had in my life, she was extremely kind and was always willing to give suggestions also when leaving we left our breadsticks behind and she came right out to us in the parking lot and made sure we didn’t leave without them. I will definitely be returning soon just to have the pleasure of having her as a waitress again!

Atmosphere: 5

Food: 5

Service: 5

Marianne LaBruyere-Feola

Came in at 10pm no complaints. Quinn the server was excellent and the food was yummy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti & Meatballs

Vicki Fassett

They put a teaspoon of sauce on there meals, because corporate made them cut back and if you ask for more you get alittle monkey dish with extra sauce and it will cost you almost $5.00, I got a meal to go and they didn't give me bread, or salad with it and right before I left I thought of it and our waiter said oh I forgot! Olive garden used to be my favorite restaurant, I WILL NOT be going back!! The prices are awful and the food is so dry and just awful!!!

Atmosphere: 4

Food: 3

Service: 4

Teresa Melnick

My waitress seemed disinterested in doing her job

Atmosphere: 3

Food: 3

Service: 1

Lori Burritt

GF options are too limited

Atmosphere: 5

Food: 4

Service: 5

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