Popeyes Louisiana Kitchen
4752 Commercial Dr, New Hartford
(315) 864-3237
Recent Reviews
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food was good, service was wonderful they forgot my chicken dippers but when i went back they gave me a strawberry pie for the inconvenience
Atmosphere: 4
Food: 4
Service: 5
Whoever was working the 1pm shift did amazing ordered through door dash and the fries were crisp, sandwiches were soft and had a amazing crust! 10/10
Atmosphere: 5
Food: 5
Service: 5
Place was dirty. Worker's not not to friendly. They acted like they didn't want to be there
Atmosphere: 1
Food: 1
Service: 1
Mid food with awful service. 20 minute wait for cold food
Atmosphere: 1
Food: 2
Service: 1
I was eating in the lobby today with a family member and the managers were harassing a female manager and tried forcing her to work outside her availability and fired her for not agreeing to worst store experience ever will not return
Atmosphere: 1
Food: 1
Service: 1
Had an online order pick up, pulled up to window and was told to pull forward and they would bring it out , only they forgot about me and my order. 30 min wait , never again!
Service: 1
Very slow waited over 45 mins for an order
Atmosphere: 2
Food: 1
Service: 1
The food is fresh, flavorful and exactly what I’m looking for when I want something quick but satisfying. The team was friendly and got my order out fast. Everything was packed well and tasted great. Simple, easy and always hits the mark
Atmosphere: 5
Food: 5
Service: 5
Fast service and great taste make it my go-to spot for comfort food!
Atmosphere: 5
Food: 5
Service: 5
My god, this place is magically awful. Time and again I swear to stop coming but it's the only god-forsaken location within an hour of me and I'm desperate for my chicken sandwich kick when I get it. Staff routinely gossips, when it even has enough staff in the first place. On top of that, 1 customer or 15, you're in for a 15-25 minute wait as if they just sold out before you walked in. And don't get me started on the number of times I've been handed an incorrect order. I have not stopped in and gotten my order correctly more than 10% of the time. And I don't make it complex, it's a chicken sandwich combo w/no pickle.
I want to come more but this place cannot figure it's groove out. Not sure if it's training issues, management issues, too picky about hiring enough people or if they're just keeping the lights on and skimming what money they can before they shut the doors.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Not great, but if you are an adrenaline junkie, and interested in taking a risk, I absolutely recommend!
Atmosphere: 1
Food: 1
Service: 4
Chicken tenders are more bragging than chicken and always seem to be rubbery
Atmosphere: 3
Food: 2
Service: 4
Good food and polite quick service
Atmosphere: 4
Food: 4
Service: 5
This is what you will get if you spend over 50 dollars in popeyes ( black crumbs and dust in your soda.)
Atmosphere: 1
Food: 1
Service: 1
It's pretty good chicken ,probably not as good as KFC,but the biscuits are outstanding.
Atmosphere: 4
Food: 4
Service: 5
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