Popeyes Louisiana Kitchen

4754 Commercial Dr, New Hartford
(315) 864-3237

Recent Reviews

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Jake Klock

Female king Julian needs to chill yelling at an employee in front of customers over spilled water

Jim Murphy

Food is okay, not.great. tables were dirty, service slow (we were the only people in the place.and waited at least 10 minutes.

Benjamin Blunck

Good food

Revati Naidu

Disappointing service and lack of accountability. As a long-time customer, I am incredibly frustrated by the recent decline in quality at the Commercial Drive store. Today, my order was stolen due to a complete lack of order verification protocols for delivery drivers. Instead of resolving the issue, the staff exhibited a poor attitude and bounced me between the store, the driver, and DoorDash support. The management needs to address these severe communication gaps and secure their pickup station.

Nicole Heysham

Super freaking friendly!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice

Kiya Fruin

Waited 35 minutes for a mobile order!!! Absolutely ridiculous. There was barely anyone there either.

Atmosphere: 1

Food: 1

Service: 1

Huang Yan

The staffs are nice and I love their tenders with blackened ranch sauce.

Atmosphere: 5

Food: 5

Service: 5

JoEy NoSe KiCkS

Amazing food all the time. No complaints at all. Wish they were closer to me..

Atmosphere: 5

Food: 5

Service: 5

lily green

first of all the workers are so rude. They are always giving stank faces so what?! I’ve been at this location MULTIPLE times they mess up my order 75% of the time, i mean come on. Last time I went they gave me RAW chicken, hello? The inside of the meat was red, the bone was red, it smelled raw, and I had a suspicion because the meat was suddenly soft. don’t recommend

Atmosphere: 4

Food: 4

Service: 2

A W

Food was good and fresh but the service was trash. Rude workers, and gave me my food plus someone else's.

Atmosphere: 3

Food: 4

Service: 1

Jerry Usman

Very very rude management I have been to different Popeyes worst service

Atmosphere: 1

Food: 1

Service: 1

James French

Everything was great
The service was fsat and food was very πŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, New Popeyes Boneless Wings

Hunter Gruby-DeRochs

It’s horrible, we had to wait 5 god damn minutes just for food the service is horrible at all cost for your money spend go to five guys or any else but Popeyes if your around the area, the only. Good thing is the food

Atmosphere: 1

Food: 3

Service: 1

Max Dunaf

Never going back here again. I ordered a #3 and had to repeat myself three times because the cashier couldn’t hear me. When I finally got my food, it was still cold. I asked them to reheat it, but instead I got excuses about how their system works. I just wanted hot, fresh crispy chickenβ€”not cold, low-quality food. Even after asking again, it was still terrible. Really disappointing experience. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Brian York

Just finished my meal from here and they have redeemed themselves back to the original greatness of Popeyes 5 stars

Atmosphere: 5

Food: 5

Service: 5

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