Kokum Grill & Wok
2 Eastchester Rd, New Rochelle
(914) 265-6279
Recent Reviews
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Below “1” star - if I could
They used to have good food and at reasonable price - they jack up the price and then have attitude when you are having a simple conversation- order a multiple times before and now the catering prices are over double - 2.5 trays from $540 - when I spoke with the manager (rudest individual) and he says go get it from where you got it before- I’ll take my business somewhere else / don’t need that kinda energy and sad people like (Kokum manager ) should not be in this business-
In addition to the Bs response - it wasn’t for 40 ppl it was for 20 - and I also mentioned that i ordered the same a few months ago and the prices were different -you are just taking advantage and price gauging - I am so glad that I went somewhere else - as I was able to get what I wanted and it was way more reasonable then what you offered - u double the price - double the price on same products I got from you a few months ago - and even your catering menu online says the same - don’t try to make it look like you are correct by giving wrong details - just bogus and lies
I tried ordering from here and it took almost 2 hours before I had to cancel. If you can’t take the order or too busy, you should let the costumers know.
Food: 1
Service: 1
Very mid tiki masala. Tasted dry and cheap.
Food: 3
Decent food and restaurant. Seeing the reviews we were apprehensive but it was fine
Atmosphere: 3
Food: 4
Service: 4
Worst Uber Eats experience ever!!!
Waited over 2 hrs, restaurant super slow to make the food and then they have a terrible delivery service that doesn’t have enough drivers. After 2.5 hrs food still didn’t leave restaurant and I had to cancel and go someplace else!!
Atmosphere: 1
Food: 1
Service: 1
The best Chicken Tikka Masala in New Rochelle. Don't bother going to the other guy. It's terrible.
Food: 5
Service: 5
The best Chicken Tikka Masala in New Rochelle. Don't bother going to the other guy. It's terrible.
Food: 5
Service: 5
This is so bad no good service and old food like frozen food
I’ve been waiting for my order for over two hours. Driver finally shows up with the wrong order. Called the business and they blamed the driver for taking the wrong order. They offered no solution but for me to wait god knows how much longer to feed my family. It’s past 9pm. I never leave reviews, unless they’re positive especially as a business owner myself. But this is absurd. I gave them an opportunity. Never again.
Service: 1
Lower than 1 star. Tonight I order $70 plus dollars worth of food, driver never delivers my food. I called the store and they tell me driver delivered the food outside my building and left. If I am ordering food delivery, I do not need to go out, it is food delivery for a reason. Now the store does not want to refund me and cannot do anything. Now I have to see if UberEats can refund me. DO NOT RECOMMEND THIS PLACE AT ALL. Even though I did not eat the food, the service is HORRIBLE.
Restaurantji Recommends
Very bad, o my god
Didn’t deliver my food, didn’t call me to explain anything. Just didn’t show up and wouldn’t answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Food is amazing. Better for takeout, restaurant atmosphere could use some work. Service is a bit slow but that’s probably because the food is SO GOOD!
Atmosphere: 2
Food: 5
Service: 3
Foods not good. Taste diluted. It is not authentic Indian food, nor does it taste of much spices. Disappointing for a large group order
Food: 1
Service: 2
Ordered multiple times...and this time it was way over the top....ordered something outside the menu ( Chilli Paneer and Amritsari Fish) and they nailed it. Met expectations and most importantly, their hospitality is great! Thanks again!
Food: 5
Service: 5
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