16 Handles

Name: 16 Handles
Address: 1569 2nd Ave, New York, New York, 10028, US
Telephone: (646) 863-2522
Price range: $
Rating: 4.2

$ • Ice Cream

Hours:
1569 2nd Ave, New York
(646) 863-2522

Menu Order Online

About 16 Handles

16 Handles is a popular frozen yogurt franchise that offers a wide variety of delicious and light FroYo flavors, along with an abundance of topping options. The stores are consistently well-stocked, clean, and smoothly operated, even during busy times.

While the frozen yogurt itself is fantastic across all locations, the staff is what truly sets 16 Handles apart. The employees, such as Melissa, Andre, Sha'nya, and Brianna, are described as unfailingly professional, warmly personal, and attentive to customers' needs, even without supervision. The assistant manager, Kayla, is praised as the "special sauce" of the UES location, ensuring a flawless experience whenever she is present.

The franchise is also commended for its commitment to its employees, with the manager, Lamire, being described as a "great boss" who invests in the professional development and advancement of his staff. The owner, Neil, is also noted for his kindness and dedication to the business. Overall, 16 Handles provides a delightful frozen yogurt experience complemented by a caring and attentive staff, making it a treat for both the tastebuds and the soul.