Just my opinion, maybe hire an adult to supervise. First time going there, walked up and ordered a pretzel dog, was informed I would have a long wait, which I would be ok with and was then met with blank stares. (would have been fresh). After a couple of minutes of silence I opted for already made pepperoni bites. There was absolutely nothing spoke between any customers or staff, because the staff was too busy with their silliness and drama filled conversations. It's sad, this place has so much potential, and kids are going to run it in the ground. I am currently sitting eating, and watching people stand in line not being served due to the kitchen talk. I have counted 5 people walk away due to not being served. How sad.
Jashvina Sardesai
Strawberry lemonade slushi was good
Jennifer Lee
The young Hispanic man serving at the south ferry counter is very RUDE. He snaps at customers and treats them like they’re a nuisance.
Jonas A.
Delicious stuff. But what needs to stop is the ask to make a “choice” for making a tip when people just buy stuff to go and pay by card. Really annoying especially when people are in rush
Myung Kim
There are many places that don't accept gift cards. It happened again today—they wouldn’t take my gift card and forced me to pay with a credit card.
Javier Martinez
It’s the best pretzel you will find 😁🤩
Staysea Leigh
burned pretzel... for that price... uhmmm NEVER AGAIN!
Malcolm Cross Jr.
This store is horrible! My money was refund I won't be getting it back till 2-3 days I will not be returning back here.
Rachel Hefferan
bring back the sour cream pretzels 😩 get rid of the nasty almond 🤢
Samantha Blaire
Apparently we close whenever we feel like, even if the mall clearly doesn't close until 6 and it's 5:45. Even better when the employees are hateful and unhelpful. Guess I'll be buying snacks elsewhere from here on out.
I really take issue with being asked (verbally) how much tip I want to leave before I can even pay for my order. This is not table service. It is a mall kiosk. Almost $11 for pretzel bites and a sprite (which turned out to be carbonated water) is ridiculous. To expect a tip on top of that, is just not okay. My son really enjoys these, but I’m not sure I’ll be back.
Li
Great staff and bomb food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels, Mini Pretzel Dogs Bucket
Tina
This location are scammers. I work nearby and come occasionally . I get the mini dogs which used to be $8 plus tax. I noticed as I went today that the sign had been updated ( with stickers) to show that it was now $10 , fine. At check out they TRIED to charge me $14.14 when I asked why she said it was $12.99 + tax . THEYRE CLEARING TRYING TO RIP tourist off. I told her could put my order right back. $15 for a small cup of hot dogs in a bun I think not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pretzels
Edin Kolenovic
They never want to honor the coupons on the app, internet or scanner is never working.
Atmosphere: 1
Food: 1
Service: 1
Billybob likespie
Lady at the register tried to give herself a tip by pushing the button on the card reader. Solid pretzels and slushy otherwise.
Just my opinion, maybe hire an adult to supervise. First time going there, walked up and ordered a pretzel dog, was informed I would have a long wait, which I would be ok with and was then met with blank stares. (would have been fresh). After a couple of minutes of silence I opted for already made pepperoni bites. There was absolutely nothing spoke between any customers or staff, because the staff was too busy with their silliness and drama filled conversations. It's sad, this place has so much potential, and kids are going to run it in the ground. I am currently sitting eating, and watching people stand in line not being served due to the kitchen talk. I have counted 5 people walk away due to not being served. How sad.
Strawberry lemonade slushi was good
The young Hispanic man serving at the south ferry counter is very RUDE. He snaps at customers and treats them like they’re a nuisance.
Delicious stuff. But what needs to stop is the ask to make a “choice” for making a tip when people just buy stuff to go and pay by card. Really annoying especially when people are in rush
There are many places that don't accept gift cards. It happened again today—they wouldn’t take my gift card and forced me to pay with a credit card.
It’s the best pretzel you will find 😁🤩
burned pretzel... for that price... uhmmm NEVER AGAIN!
This store is horrible! My money was refund I won't be getting it back till 2-3 days I will not be returning back here.
bring back the sour cream pretzels 😩 get rid of the nasty almond 🤢
Apparently we close whenever we feel like, even if the mall clearly doesn't close until 6 and it's 5:45. Even better when the employees are hateful and unhelpful. Guess I'll be buying snacks elsewhere from here on out.
Restaurantji Recommends
I really take issue with being asked (verbally) how much tip I want to leave before I can even pay for my order. This is not table service. It is a mall kiosk. Almost $11 for pretzel bites and a sprite (which turned out to be carbonated water) is ridiculous. To expect a tip on top of that, is just not okay. My son really enjoys these, but I’m not sure I’ll be back.
Great staff and bomb food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels, Mini Pretzel Dogs Bucket
This location are scammers. I work nearby and come occasionally . I get the mini dogs which used to be $8 plus tax. I noticed as I went today that the sign had been updated ( with stickers) to show that it was now $10 , fine. At check out they TRIED to charge me $14.14 when I asked why she said it was $12.99 + tax . THEYRE CLEARING TRYING TO RIP tourist off. I told her could put my order right back. $15 for a small cup of hot dogs in a bun
I think not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pretzels
They never want to honor the coupons on the app, internet or scanner is never working.
Atmosphere: 1
Food: 1
Service: 1
Lady at the register tried to give herself a tip by pushing the button on the card reader. Solid pretzels and slushy otherwise.
Service: 1
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