Bad service. Freezer is broken - everything is melted.
Andy C
No seat FOR SMALL SPACE
Raphael Rivas
My go to place for iced coffee and a Boston cream donut.
Joe Hanna
The Shop is a Duncan Doughnuts/Baskin Robins shop with seating. Also sells cold soft drinks ice cream and ice cream cakes.
Iiaann Ian
Always cold, always good but? Always a little pricey.
J Hanna
The Shop is a Duncan Doughnuts/Baskin Robins shop with seating. Also sells cold soft drinks ice cream and ice cream cakes.
Wilson Santiago
Again all 4 the sugar..
Jose Rodriguez
Roasted coffee
Nicole N.
Took over 20 minutes to make my milkshake. At first they made the wrong. Seemed like they did not what they were doing AT ALL. I will not be coming back until they hire people who actually know how to their job.
George C.
Scoopfest 2014: Had a very different experience midday at this 24-7 joint than elsewhere, and the surprisingly not-terrible Spiderman flavor was a relative deal at $1.
I had checked online at the BR website to see how much time their stores would need to order a custom ice cream cake. The site says at least 24-hours. Okay fine, I thought this would be a great idea for my bf's birthday. I arrived on a Friday afternoon to order my cake for a Sunday afternoon pick-up, but was turned away. Apparently, this location ONLY takes cake orders Monday through Thursday. After confusion and frustration grazed over my face, the sales associated said he'd be happy to take my order but pick-up will have to be on Tuesday. Um, hello?!?!! How does that help my situation? It doesn't and I'm sorry I even wasted my time here!
Vinh N.
If it could, it would be a zero. My friend and I came into this Dunkin' Donuts/Baskin Robbins because we needed to check on some donut pricing for an event, and given that I have a massive sweet tooth, the sight of ice cream always makes me think about getting a scoop. We walk up to the ice cream counter and ask to try the flavor of the month, some hyper dark chocolate fudge looking that looks delicious. When we ask for a sample, the woman helping us has trouble understanding that we want to actually taste the ice cream before we buy but eventually she gets the idea and gives my friend one sample. Then when I ask for a sample myself, she turns to the owner or boss, whoever and says that they want a sample like it some sort of problem and then when I ask again and clarify that I want to try it, her lip visibly twitches as she gives us the most hostile unfriendly glare I've ever experienced in a food establishment...like she thought we were going to rip the ice cream tub out and run out the door. We felt completely insulted and unwelcome that we decided to leave immediately after completing our errand. No ice cream. As long as there are unfriendly people like her working there, I won't be going to this place, and neither should you.
Mary P.
I've never had such rude service in my life. There was a sign that told us to try some flavors out, so my friend and I ask for a sample of the same flavor. She hands me one, and we remind her that my friend would also like one too. She looked at the both of us, raised her eyebrow, and cocked her lip as if to say, "Are you serious?" It was like she was judging us. She was absolutely reluctant to give us even the first sample, let alone the second. She then asked her manager if it was okay to give each of us a sample. How cheap could she be? What did she expect from us? To lick from the same minispoon? It was that look that she gave us that topped it all off. I was about to buy a scoop, but I was so offended that I just walked out.
Monica T.
More incompetence from someone who had no clue how a coupon works. Furthermore, when I asked the cashier to explain why the banana split was excluded from the "Buy 1 Sundae, Get a Second for 99 Cents" offer when both the menu behind & the website list the banana split as a sundae, she didn't say a word. When you don't respond to a simple, logical question, it says to me that I'm right & you're dead wrong. Sadly, they had more diversity of ice cream flavors than in my neighborhood but I wasn't about to cater to this woman's incompetence & attempt to break the law. We chose to take our business to the location on 1st Avenue, where service was much better.
Jin C.
Being a Yelper, I feel obligated to poo-poo chain stores and only seek independent restaurants. Yet the ice cream I had at Baskin Robbins last night was so good I just can't stop from raving about it. Now, I only went to BR because I had a BOGO coupon - I wouldn't have thought of it otherwise. I had the chocolate malted caramel something - it was really, really delicious. And at $2.93 for a really big scoop, what's not to like? With a BOGO coupon, you get two scoops for $2.93! Awesome! My boyfriend got the pumpkin pie, which I didn't think was as awesome as mine.
Bad service. Freezer is broken - everything is melted.
No seat FOR SMALL SPACE
My go to place for iced coffee and a Boston cream donut.
The Shop is a Duncan Doughnuts/Baskin Robins shop with seating. Also sells cold soft drinks ice cream and ice cream cakes.
Always cold, always good but? Always a little pricey.
The Shop is a Duncan Doughnuts/Baskin Robins shop with seating. Also sells cold soft drinks ice cream and ice cream cakes.
Again all 4 the sugar..
Roasted coffee
Took over 20 minutes to make my milkshake. At first they made the wrong. Seemed like they did not what they were doing AT ALL. I will not be coming back until they hire people who actually know how to their job.
Scoopfest 2014: Had a very different experience midday at this 24-7 joint than elsewhere, and the surprisingly not-terrible Spiderman flavor was a relative deal at $1.
Restaurantji Recommends
I had checked online at the BR website to see how much time their stores would need to order a custom ice cream cake. The site says at least 24-hours. Okay fine, I thought this would be a great idea for my bf's birthday. I arrived on a Friday afternoon to order my cake for a Sunday afternoon pick-up, but was turned away. Apparently, this location ONLY takes cake orders Monday through Thursday. After confusion and frustration grazed over my face, the sales associated said he'd be happy to take my order but pick-up will have to be on Tuesday. Um, hello?!?!! How does that help my situation? It doesn't and I'm sorry I even wasted my time here!
If it could, it would be a zero. My friend and I came into this Dunkin' Donuts/Baskin Robbins because we needed to check on some donut pricing for an event, and given that I have a massive sweet tooth, the sight of ice cream always makes me think about getting a scoop. We walk up to the ice cream counter and ask to try the flavor of the month, some hyper dark chocolate fudge looking that looks delicious. When we ask for a sample, the woman helping us has trouble understanding that we want to actually taste the ice cream before we buy but eventually she gets the idea and gives my friend one sample. Then when I ask for a sample myself, she turns to the owner or boss, whoever and says that they want a sample like it some sort of problem and then when I ask again and clarify that I want to try it, her lip visibly twitches as she gives us the most hostile unfriendly glare I've ever experienced in a food establishment...like she thought we were going to rip the ice cream tub out and run out the door. We felt completely insulted and unwelcome that we decided to leave immediately after completing our errand. No ice cream. As long as there are unfriendly people like her working there, I won't be going to this place, and neither should you.
I've never had such rude service in my life. There was a sign that told us to try some flavors out, so my friend and I ask for a sample of the same flavor. She hands me one, and we remind her that my friend would also like one too. She looked at the both of us, raised her eyebrow, and cocked her lip as if to say, "Are you serious?" It was like she was judging us. She was absolutely reluctant to give us even the first sample, let alone the second. She then asked her manager if it was okay to give each of us a sample. How cheap could she be? What did she expect from us? To lick from the same minispoon? It was that look that she gave us that topped it all off. I was about to buy a scoop, but I was so offended that I just walked out.
More incompetence from someone who had no clue how a coupon works. Furthermore, when I asked the cashier to explain why the banana split was excluded from the "Buy 1 Sundae, Get a Second for 99 Cents" offer when both the menu behind & the website list the banana split as a sundae, she didn't say a word. When you don't respond to a simple, logical question, it says to me that I'm right & you're dead wrong. Sadly, they had more diversity of ice cream flavors than in my neighborhood but I wasn't about to cater to this woman's incompetence & attempt to break the law. We chose to take our business to the location on 1st Avenue, where service was much better.
Being a Yelper, I feel obligated to poo-poo chain stores and only seek independent restaurants. Yet the ice cream I had at Baskin Robbins last night was so good I just can't stop from raving about it. Now, I only went to BR because I had a BOGO coupon - I wouldn't have thought of it otherwise. I had the chocolate malted caramel something - it was really, really delicious. And at $2.93 for a really big scoop, what's not to like? With a BOGO coupon, you get two scoops for $2.93! Awesome! My boyfriend got the pumpkin pie, which I didn't think was as awesome as mine.