Delicious homey comfort food, perfect for a quick yet healthy lunch. It tastes like an authentic bento you would get in Japan. I like the variety in each bento while also being well balanced and filling, and pretty good value as well.
Atmosphere: 5
Food: 5
Service: 5
H Gentry
Hair in my meal kit.
I have ordered this bento service several times in the past through their meal kits, and the experience has consistently been poor. Every time, the ice packs arrived completely melted, and the rice was unpleasant and low quality. Despite these repeated issues, I ordered their osechi again this year because I was recovering from illness and needed a convenient option.
This was a mistake. The osechi was extremely disappointing. There was no datemaki at all, and the rice was once again tasteless. Most of the essential and traditional osechi items were missing, making it feel incomplete and careless. The price was also unreasonably high. I chose this service only because it was about $50 cheaper than ordering osechi shipped directly from Japan, but the quality was far below acceptable and not worth the cost.
Ozoni is a celebratory New Year’s dish, and traditionally it uses round mochi to symbolize harmony, good fortune, and the absence of sharp edges. Instead, this service provided square mochi, showing a lack of understanding or respect for basic Japanese New Year traditions. Even worse, although this was advertised as a two-person serving, there was only one piece of mochi per person, which was clearly insufficient.
Kamaboko is traditionally red and white, yet only red kamaboko was included. These details matter, and their absence reflects a broader disregard for authenticity and quality.
Overall, this service was disappointing on every level. I will not be ordering again next year, and I do not recommend this osechi to anyone who values proper Japanese cuisine or New Year traditions.
Atmosphere: 3
Food: 1
Service: 2
Claudia Yu
My go-to lunch near the office! Well balanced meals and very filling. They rotate bento offerings every day so there’s something new everytime you go. If you’re not as hungry, they have a good selection of onigiri (rice balls) as well. There’s also a ramen station I haven’t tried yet but smells delicious. Customer service is excellent and welcoming. I highly recommend Benton, there’s something there for everyone!
Food: 5
Nhi Hoang
great lunch spot if you want to grab sth quick to eat in the office!! they change up the menu everyday and theres quite a decent amount of food.
Atmosphere: 4
Food: 4
Service: 5
Veronika Hniličková
Friendly staff, good matcha.
Atmosphere: 5
Food: 5
Service: 5
Nathan Yan
okay the stir fry ramen is FRESH and so good! 10/10
Food: 5
Jaye Aster Broder
I wouldn’t recommend the vegetarian bento but I would say it was more traditional than many other Asian bento boxes so I would try others with fish if I’m in the mood for more of a traditional bento. I would not recommend this for people who only like sushi and teriyaki tofu
Food: 3
Jojo B
The onigiri is not even packed well. I opened the wrap, and it's not made very well. The salmon onigiri needs more flavor and tastes so plain.
Atmosphere: 3
Food: 1
Service: 5
Miki
I've never experienced such terrible customer service before. They don't accept calls, and their email responses take over a week. I've been using this place for delivery as well, but over the past month, deliveries have been consistently delayed beyond the scheduled dates.
This is the first time I've encountered a store with such bad customer service. Telephone calls are not accepted, and email responses take over a week. For the past month, delivery dates have been delayed one after another for various reasons. Please be careful when using the service, whether in-store or for delivery.
Food was decent and a little cheaper than other places. However, you need to get there at noon to get the best selection because they sell out quick. Got there at 12:30 and there was limited dishes left. Would try again.
Food: 4
Robin Castelli
Excellent and authentic, feels like being in Japan!I used to eat regularly at their downtown location near Wall St,, which is unfortunately closed, and which used to allow full customization of the bento box (i.e. build-your-own).The Midtown location doesn't have this setup, but they offer multiple pre-prepared options to choose from. They also have a very interesting Ramen option, and the quality of the bento is exceptional.I strongly recommend BentOn!
Besho Basta
Good but expensive ,
Aya Takeuchi
The food here reminds me of home in Japan, where we can get Bento anywhere in town. It's always a well-balanced meal and healthy. I got lots of veggie in different flavor and cooking in one meal. Love it!!! Highly recommended.
Pixel Chic94
Came all the way from New Jersey just to buy a bento from here.Worth it. Real delicious bento foods!!
Delicious homey comfort food, perfect for a quick yet healthy lunch. It tastes like an authentic bento you would get in Japan. I like the variety in each bento while also being well balanced and filling, and pretty good value as well.
Atmosphere: 5
Food: 5
Service: 5
Hair in my meal kit.
I have ordered this bento service several times in the past through their meal kits, and the experience has consistently been poor. Every time, the ice packs arrived completely melted, and the rice was unpleasant and low quality. Despite these repeated issues, I ordered their osechi again this year because I was recovering from illness and needed a convenient option.
This was a mistake. The osechi was extremely disappointing. There was no datemaki at all, and the rice was once again tasteless. Most of the essential and traditional osechi items were missing, making it feel incomplete and careless. The price was also unreasonably high. I chose this service only because it was about $50 cheaper than ordering osechi shipped directly from Japan, but the quality was far below acceptable and not worth the cost.
Ozoni is a celebratory New Year’s dish, and traditionally it uses round mochi to symbolize harmony, good fortune, and the absence of sharp edges. Instead, this service provided square mochi, showing a lack of understanding or respect for basic Japanese New Year traditions. Even worse, although this was advertised as a two-person serving, there was only one piece of mochi per person, which was clearly insufficient.
Kamaboko is traditionally red and white, yet only red kamaboko was included. These details matter, and their absence reflects a broader disregard for authenticity and quality.
Overall, this service was disappointing on every level. I will not be ordering again next year, and I do not recommend this osechi to anyone who values proper Japanese cuisine or New Year traditions.
Atmosphere: 3
Food: 1
Service: 2
My go-to lunch near the office! Well balanced meals and very filling. They rotate bento offerings every day so there’s something new everytime you go. If you’re not as hungry, they have a good selection of onigiri (rice balls) as well. There’s also a ramen station I haven’t tried yet but smells delicious. Customer service is excellent and welcoming. I highly recommend Benton, there’s something there for everyone!
Food: 5
great lunch spot if you want to grab sth quick to eat in the office!! they change up the menu everyday and theres quite a decent amount of food.
Atmosphere: 4
Food: 4
Service: 5
Friendly staff, good matcha.
Atmosphere: 5
Food: 5
Service: 5
okay the stir fry ramen is FRESH and so good! 10/10
Food: 5
I wouldn’t recommend the vegetarian bento but I would say it was more traditional than many other Asian bento boxes so I would try others with fish if I’m in the mood for more of a traditional bento. I would not recommend this for people who only like sushi and teriyaki tofu
Food: 3
The onigiri is not even packed well. I opened the wrap, and it's not made very well. The salmon onigiri needs more flavor and tastes so plain.
Atmosphere: 3
Food: 1
Service: 5
I've never experienced such terrible customer service before. They don't accept calls, and their email responses take over a week. I've been using this place for delivery as well, but over the past month, deliveries have been consistently delayed beyond the scheduled dates.
This is the first time I've encountered a store with such bad customer service. Telephone calls are not accepted, and email responses take over a week. For the past month, delivery dates have been delayed one after another for various reasons. Please be careful when using the service, whether in-store or for delivery.
Atmosphere: 1
Food: 1
Service: 1
Not vegetarian friendly
Food: 1
Service: 1
Restaurantji Recommends
Food was decent and a little cheaper than other places. However, you need to get there at noon to get the best selection because they sell out quick. Got there at 12:30 and there was limited dishes left. Would try again.
Food: 4
Excellent and authentic, feels like being in Japan!I used to eat regularly at their downtown location near Wall St,, which is unfortunately closed, and which used to allow full customization of the bento box (i.e. build-your-own).The Midtown location doesn't have this setup, but they offer multiple pre-prepared options to choose from. They also have a very interesting Ramen option, and the quality of the bento is exceptional.I strongly recommend BentOn!
Good but expensive ,
The food here reminds me of home in Japan, where we can get Bento anywhere in town. It's always a well-balanced meal and healthy. I got lots of veggie in different flavor and cooking in one meal. Love it!!! Highly recommended.
Came all the way from New Jersey just to buy a bento from here.Worth it. Real delicious bento foods!!
Atmosphere: 5
Food: 5
Service: 5
Loading...