I've never experienced such terrible customer service before. They don't accept calls, and their email responses take over a week. I've been using this place for delivery as well, but over the past month, deliveries have been consistently delayed beyond the scheduled dates.
This is the first time I've encountered a store with such bad customer service. Telephone calls are not accepted, and email responses take over a week. For the past month, delivery dates have been delayed one after another for various reasons. Please be careful when using the service, whether in-store or for delivery.
Atmosphere: 1
Food: 1
Service: 1
Rogier Holla
Not vegetarian friendly
Food: 1
Service: 1
John Liang
Food was decent and a little cheaper than other places. However, you need to get there at noon to get the best selection because they sell out quick. Got there at 12:30 and there was limited dishes left. Would try again.
Food: 4
Robin Castelli
Excellent and authentic, feels like being in Japan!I used to eat regularly at their downtown location near Wall St,, which is unfortunately closed, and which used to allow full customization of the bento box (i.e. build-your-own).The Midtown location doesn't have this setup, but they offer multiple pre-prepared options to choose from. They also have a very interesting Ramen option, and the quality of the bento is exceptional.I strongly recommend BentOn!
Besho Basta
Good but expensive ,
Aya Takeuchi
The food here reminds me of home in Japan, where we can get Bento anywhere in town. It's always a well-balanced meal and healthy. I got lots of veggie in different flavor and cooking in one meal. Love it!!! Highly recommended.
Pixel Chic94
Came all the way from New Jersey just to buy a bento from here.Worth it. Real delicious bento foods!!
Atmosphere: 5
Food: 5
Service: 5
Artur Shchukin
Just had a karaage chicken bento for lunch. Quick, simple, and reasonably priced for Manhattan. Happy to have another good quality Japanese food joint around.
Cory
The absolute best way to get a homemade, balanced lunch in the city - every bento box is carefully packed with high quality, delicious food with excellent attention to detail. Love the fact that the daily bento changes each week because I can try a lot of things and never get tired of it. I have been going here for years and have never been disappointed.
Max Pierce
This was, so bomb. Easily the best meal in this area. Y’all about to see me once a week.
This place is amazing. They publish different menu everyday and when you go there you can choose between 3-4 options on daily basis. The food is perfection. Just be careful on time though. They are usually out of food by 2, so try going around noon.
Francisco Ibanez
Amazing and very authentic Japanese bento place, which took me immediately back to Kyoto the first time I tried it. Bento boxes and other Japanese snacks are ready to pick up at the store, there is no need to pre-order or wait for them to prepare the food, which is much appreciated in midtown. You must definitely try their onigiri, together with your bento box.
Sol Solomon
This place is a 10 out of 10. Great food at surprisingly affordable prices (being in Manhattan & all) can't go wrong here.Also their menu changes from week to week.
Sleepy Slugg
Amazing bento! But you have to get their early, or they'll be sold out!
I've never experienced such terrible customer service before. They don't accept calls, and their email responses take over a week. I've been using this place for delivery as well, but over the past month, deliveries have been consistently delayed beyond the scheduled dates.
This is the first time I've encountered a store with such bad customer service. Telephone calls are not accepted, and email responses take over a week. For the past month, delivery dates have been delayed one after another for various reasons. Please be careful when using the service, whether in-store or for delivery.
Atmosphere: 1
Food: 1
Service: 1
Not vegetarian friendly
Food: 1
Service: 1
Food was decent and a little cheaper than other places. However, you need to get there at noon to get the best selection because they sell out quick. Got there at 12:30 and there was limited dishes left. Would try again.
Food: 4
Excellent and authentic, feels like being in Japan!I used to eat regularly at their downtown location near Wall St,, which is unfortunately closed, and which used to allow full customization of the bento box (i.e. build-your-own).The Midtown location doesn't have this setup, but they offer multiple pre-prepared options to choose from. They also have a very interesting Ramen option, and the quality of the bento is exceptional.I strongly recommend BentOn!
Good but expensive ,
The food here reminds me of home in Japan, where we can get Bento anywhere in town. It's always a well-balanced meal and healthy. I got lots of veggie in different flavor and cooking in one meal. Love it!!! Highly recommended.
Came all the way from New Jersey just to buy a bento from here.Worth it. Real delicious bento foods!!
Atmosphere: 5
Food: 5
Service: 5
Just had a karaage chicken bento for lunch. Quick, simple, and reasonably priced for Manhattan. Happy to have another good quality Japanese food joint around.
The absolute best way to get a homemade, balanced lunch in the city - every bento box is carefully packed with high quality, delicious food with excellent attention to detail. Love the fact that the daily bento changes each week because I can try a lot of things and never get tired of it. I have been going here for years and have never been disappointed.
This was, so bomb. Easily the best meal in this area. Y’all about to see me once a week.
Restaurantji Recommends
This place is amazing. They publish different menu everyday and when you go there you can choose between 3-4 options on daily basis. The food is perfection. Just be careful on time though. They are usually out of food by 2, so try going around noon.
Amazing and very authentic Japanese bento place, which took me immediately back to Kyoto the first time I tried it. Bento boxes and other Japanese snacks are ready to pick up at the store, there is no need to pre-order or wait for them to prepare the food, which is much appreciated in midtown. You must definitely try their onigiri, together with your bento box.
This place is a 10 out of 10. Great food at surprisingly affordable prices (being in Manhattan & all) can't go wrong here.Also their menu changes from week to week.
Amazing bento! But you have to get their early, or they'll be sold out!
Best BentOn！
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