Black Seed Bagels Brookfield Place

Definitely not the best bagel I’ve had in New York and for that price… not worth it

Atmosphere: 5

Food: 2

Service: 5

The bagel was delicious, it had material in it, it was warm and fresh and the lady who took my order was very friendly and kind. A little pricey but good quality!

Atmosphere: 3

Food: 5

Service: 5

Great bagel sandwich and they claim that they use vital farms eggs. It is great if they really do and seems they care about the ingredients of their food.

Atmosphere: 5

Food: 5

Service: 5

Amazing place I love the staff

Atmosphere: 5

Food: 5

Service: 5

I recently had the pleasure of visiting this black seed bagels Brookfield place and was absolutely blown away by the experience. From the moment I walked in, the aroma of bagels was intoxicating, and the vibrant atmosphere instantly put a smile on my face.

But what truly made my visit exceptional was the incredible service. The staff was incredibly friendly and efficient, handling a busy morning rush with grace and genuine warmth. Every interaction felt personalized, and you could tell they truly cared about ensuring each customer had a great experience.

A special shout-out has to go to Cindy, the manager. She's a true rockstar! Cindy was not only actively involved on the floor, helping customers and guiding her team, but she also took the time to check in with guests, making everyone feel valued and welcome. She has an infectious positive energy and clearly sets a fantastic example for her staff. Her leadership shines through in the seamless operation and the overwhelmingly positive vibe of the place.

And of course, the bagels! Oh my goodness, the bagels. They were perfectly chewy on the inside, with a satisfying crust on the outside, and all the toppings were fresh and generously applied. I tried the bagel and it was easily one of the best I've ever had.

Black Seed Bagels Brookfield Place isn't just a bagel shop; it's a testament to what great food, amazing service, and fantastic management can achieve. If you're looking for a delicious breakfast or lunch served with a side of genuine hospitality, do yourself a favor and visit. You won't be disappointed!

Atmosphere: 5

Food: 5

Service: 5

The staff here is amazing. The new manager Cindy was very bubbly and nice really loved her energy . The place was also busy and they still managed to get me out of there in a great time and my food came out great best experience by far.

Atmosphere: 5

Food: 5

Service: 5

Slow and disorganized.

Service: 1

Preposterous delays in providing bagels on time for each order. Up to 30 minute waits for an order when there was no real traffic issue. Clearly staffing and training are significant challenges at this location. If you have all day to wait for an average quality bagel, this is the breakfast place for you.

Atmosphere: 3

Food: 3

Service: 1

I had a sandwich and it was really good and they had good service and the staff was great😊

Great service wonderful workers. Got me out of there in a great time. Very friendly as well as making sure I was okay while waiting for my food. They all worked very well together I would definitely come back for another delicious bagel!!!

Atmosphere: 5

Food: 5

Service: 5

Bagels were amazing! Service was outstanding! Will definitely be coming back

Atmosphere: 5

Food: 5

Service: 5

Great service. Inviting environment and great bagels.

Atmosphere: 5

Food: 5

Service: 5

Amazing place you alrighty know

Atmosphere: 5

Food: 5

Service: 5

Best bagels i've ever had

Atmosphere: 5

Food: 5

Service: 5

Delicious great customer service food is amazing

Atmosphere: 5

Food: 5

Service: 5