I think by the way bakery is super underrated! It’s fully kosher parve and their custom cake they made for my occasion was not only beautiful but delicious!!!!! The customer service who helps with custom is also very responsive and helpful.
Nelson Gerena
I experienced significant disappointment with By The Way Bakery recently. I purchased a cake in full over the phone and, unbeknownst to me, there was a 48-hour pick-up window. This policy, along with any mention of two reminder calls, was never communicated to me during or after the purchase.
When I contacted the store about the uncollected cake, I was initially told it had been discarded, then later informed it was sliced, donated, or SOLD. My primary concern, however, is the complete lack of care, empathy, and consideration shown by the store associate I spoke with. She abruptly hung up on me twice - which she later apologized for - and showed little interest/care in helping resolve the issue. Her conduct was unprofessional and unacceptable.
As a loyal customer who has spent thousands of dollars at By The Way Bakery's Upper East Side and Upper West Side locations, as well as through Whole Foods, over the past five to seven years, I am incredibly disheartened by this experience. I will never support this business again.
Louis Rubino
Great spot for all gluten free and dairy free deserts. So yummmmmy
Chachi Macho
Cute little store, friendly and helpful staff, usually lots of options to choose from or order. A little pricy but I always find myself coming back, especially when I have friends who are lactose intolerant.
Tyler Johnson
Cake was fabulous! We had the red velvet and you would have never known it was Dairy or Gluten free!!
Juan D’Amico
BEST ALMOND COOKIES I’VE EVER HAD
And they’re gluten-free!
Just a heads-up: it’s not a place to sit down. It’s a small bakery where you can grab some delicious gluten-free treats to take with you.
Dietary restrictions: Gluten Free
Atmosphere: 5
Food: 5
Service: 5
Harvey Messing
My small amount of gluten free sweets experience has been very limited, but from it I have often found that the flavors are too subtle for me. Nevertheless, I decided to try By The Way's cookie bar that has caramel, pecans and chocolate (ingredients I normally like) called "Pecan Turtle Bar" ($6). Knowing what flavors were listed for the bar, I could not say with certainty what flavors I tasted when I ate the bar.
Atmosphere: 3
Food: 2
Service: 4
Kara B
It’s such a relief to have a whole store safe for my kids to eat. I loved being able to tell them to pick anything they wanted. They each picked a mini Bundt cake - the chocolate one and a vanilla sprinkle one, and loved it. My husband and I (who are t gluten and dairy free) each picked something as well and all of our selections were delicious! Highly recommend, whether or not you have food sensitivity!
Dietary restrictions: Everything is gluten and dairy free!
Kid-friendliness: Kids loved being able to select whatever they wanted!
Dietary restrictions: No gluten or dairy. There will be eggs.
Wheelchair accessibility: Flat ground
Atmosphere: 4
Food: 5
Service: 3
Devon Leaver
This has been a favorite for years—I am gluten free and my husband is dairy free—so we decided to get our wedding cake from BTW. Helene was so kind and knowledgeable, guiding us along the way to achieve the wedding cake of our dreams. We got a lemon cake with lemon curd filling and vanilla chiffon frosting in a classic antique piped design. In fact, the cake was so popular that our guests requested seconds and ate the whole thing. Thank you, BTW bakery!
Now if you’re not going for a wedding cake, here are some additional menu highlights: Carrot cake Pumpkin Bundt Apple cake Lemon poppyseed mini bundt
I think by the way bakery is super underrated! It’s fully kosher parve and their custom cake they made for my occasion was not only beautiful but delicious!!!!! The customer service who helps with custom is also very responsive and helpful.
I experienced significant disappointment with By The Way Bakery recently. I purchased a cake in full over the phone and, unbeknownst to me, there was a 48-hour pick-up window. This policy, along with any mention of two reminder calls, was never communicated to me during or after the purchase.
When I contacted the store about the uncollected cake, I was initially told it had been discarded, then later informed it was sliced, donated, or SOLD. My primary concern, however, is the complete lack of care, empathy, and consideration shown by the store associate I spoke with. She abruptly hung up on me twice - which she later apologized for - and showed little interest/care in helping resolve the issue. Her conduct was unprofessional and unacceptable.
As a loyal customer who has spent thousands of dollars at By The Way Bakery's Upper East Side and Upper West Side locations, as well as through Whole Foods, over the past five to seven years, I am incredibly disheartened by this experience. I will never support this business again.
Great spot for all gluten free and dairy free deserts. So yummmmmy
Cute little store, friendly and helpful staff, usually lots of options to choose from or order. A little pricy but I always find myself coming back, especially when I have friends who are lactose intolerant.
Cake was fabulous! We had the red velvet and you would have never known it was Dairy or Gluten free!!
BEST ALMOND COOKIES I’VE EVER HAD
And they’re gluten-free!
Just a heads-up: it’s not a place to sit down. It’s a small bakery where you can grab some delicious gluten-free treats to take with you.
Dietary restrictions: Gluten Free
Atmosphere: 5
Food: 5
Service: 5
My small amount of gluten free sweets experience has been very limited, but from it I have often found that the flavors are too subtle for me. Nevertheless, I decided to try By The Way's cookie bar that has caramel, pecans and chocolate (ingredients I normally like) called "Pecan Turtle Bar" ($6). Knowing what flavors were listed for the bar, I could not say with certainty what flavors I tasted when I ate the bar.
Atmosphere: 3
Food: 2
Service: 4
It’s such a relief to have a whole store safe for my kids to eat. I loved being able to tell them to pick anything they wanted. They each picked a mini Bundt cake - the chocolate one and a vanilla sprinkle one, and loved it. My husband and I (who are t gluten and dairy free) each picked something as well and all of our selections were delicious! Highly recommend, whether or not you have food sensitivity!
Dietary restrictions: Everything is gluten and dairy free!
Kid-friendliness: Kids loved being able to select whatever they wanted!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Amy Cake, Lemon Poppy Mini Bundt Cake, Chocolate Chip
Dietary restrictions: No gluten or dairy. There will be eggs.
Wheelchair accessibility: Flat ground
Atmosphere: 4
Food: 5
Service: 3
This has been a favorite for years—I am gluten free and my husband is dairy free—so we decided to get our wedding cake from BTW. Helene was so kind and knowledgeable, guiding us along the way to achieve the wedding cake of our dreams. We got a lemon cake with lemon curd filling and vanilla chiffon frosting in a classic antique piped design. In fact, the cake was so popular that our guests requested seconds and ate the whole thing. Thank you, BTW bakery!
Now if you’re not going for a wedding cake, here are some additional menu highlights:
Carrot cake
Pumpkin Bundt
Apple cake
Lemon poppyseed mini bundt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Poppy Mini Bundt Cake, Lemon Poppy Seed Cake
Restaurantji Recommends
Best red velvet cupcake I´ve ever had
Food: 5
Service: 3
Gluten-free option
Nice GF and DF bakery. Staff were kind and treats were delicious.
Atmosphere: 5
Food: 5
Service: 5
Great Gluten-free bakery many options and their cakes are out of this world delicious
Atmosphere: 4
Food: 5
Service: 5
Delicious gluten free and dairy free bakery. Awesome selection.
Atmosphere: 4
Food: 5
Service: 5
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