Cafe Grumpy - Grand Central Terminal

We ordered an oat milk hot chocolate and a single origin espresso. Well balanced espresso with good body and a syrupy texture. The hot chocolate was steamed well, had very nice latte art and a great taste.

Atmosphere: 5

Food: 5

Service: 4

2024 October 23 at 10:55am
I stopped by after seeing this location on an NYT Cooking video, but I wish I had gone out of my way to Devocion instead. The baristas at this place fit the description of “grumpy” and are quite impatient and, dare I say, unkind. I should've read the reviews beforehand.

When you place an order, they will give you a number receipt. Don’t bother listening for the number, though. Right after I moved away from the register, my cold brew came out, and they just repeatedly said “cold brew” instead of the number. I was confused because I had at least eight numbers ahead of me, and my second drink wasn’t ready yet. I only realized it was mine because no one was claiming it. That caused the first unnecessary reaction from the baristas. I waited until they did it again with my second drink, an iced honey latte. Except they kept calling out “iced latte,” and when it wasn’t getting claimed yet again, did I realize it was mine? This time, the barista calling out the drinks raised his voice at me because he could see me looking at him confused once again. When I asked if honey was in it, the other barista yelled "YES" at me. This time, the reaction was bigger and louder, which was pretty nasty behavior from two grown men. This situation could've been avoided if 1. they used the number system that they have and 2. they brought out the drinks at the same time instead of leaving me with a watered-down cold brew while waiting to receive my latte. Oh, and they didn't even remember to add the honey. The latte also tasted very watered-down, and I would've thrown it out if it wasn't for the ridiculous price of subpar coffee. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Tasty coffee and chocolate bread. Excellent service and attention. Very affordable prices. 100%

Atmosphere: 4

Food: 4

Service: 4

Cold brew was delicious. Impressed by the friendly service ?

Atmosphere: 5

Service: 5

Worst espresso of my life

Saw the Times special on NYT Cooking. Bald Puerto Rican is very cool. I like what he said about success.

Very interesting drink choices.

I had the matcha lemonade which was mostly lemonade. But the matcha coconut were really great

Atmosphere: 5

Food: 5

Service: 5

One of my favorite coffee shop in NYC, must try their heartbreaker and Flat White is always my to go item.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot

Decent coffee spot in Grand Central - give it a visit if you’re in the area and like espresso.

It’s always a good sign when there is more than one espresso on the menu.

The single origin espresso was well extracted and balanced.

Atmosphere: 3

Food: 5

Service: 5

Nice local spot to grab a coffee or espresso at Grand Central Station.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

It is convenient being in Grand Central, and it was empty on the Saturday morning we went there so pretty quick service with some seating looking out to the hall. The staff was definitely not friendly at all but didn't seem awake enough yet to live up to the namesake "grumpy" reputation. The coffee prices are normal and were fine if not particularly notable. Fine place if you are catching a train and need to grab a coffee and run.

Atmosphere: 3

Service: 3

What can I say? Cool staff, delicious coffee, and probably the best name for a cafe ever - definitely a must visit, whether you live in New York or the North Pole!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Bad experience. Always mean and not friendly people behind the counter. I wonder how there is so many positive reviews . Or maybe I was the one who always have not so friendly experience. Disappointed ☹️

Best coffee I drank in NY. I had a cortado which was really good. Highly recommend for a really good tasting coffee.

Atmosphere: 5

Food: 5

Service: 5

This morning I went to get a drink and a muffin at the Cafe Grumpy in Grand Central. I asked what type of muffin was sitting next to the banana walnut muffin in the display case because it looked like a different flavor. The man at the register became shockingly rude when I asked for clarification a second time because I wanted to make sure we were talking about the same row of muffins as what he was saying wasn’t clear. He was dismissive and obnoxious with absolutely no qualms about his tone. I’m wondering how he gets away with it. Maybe his parents own the location and that’s how his attitude is left unchecked but the experience was so awful and surprising that I was just speechless. He has shoulder length dirty blond hair, glasses, is tall, skinny, and may be in his 20s. I don’t plan to return and do not recommend this location. I cannot believe someone would speak to a customer that way. It was completely unacceptable and all from my asking about the baked products more than once, which makes the whole thing even more disappointing and ridiculous.

Service: 1