Love this place. Would never purchase any drink of the sorts from here as I can get much better for less over by Matto’s no Shade at all. The workers are kind, beautiful, probably will talk about you, and that’s okay, kind of.
Atmosphere: 5
Food: 4
Service: 5
Paolo Mita
Do NOT GET THE ESPRESSO....IT IS HORRIBLE!!!!
Anita Kohli
Tried to use a VALID coupon, but they stated it was old. The old coupons do not show up with a barcode and shows valid till April 2026. Then asked me to get off the long line to solve the issue. For someone who’s trying to get to work- not really sure why I would take that as an option. Go somewhere else..
Service: 1
Natalia M
When I place my order they didn't even asked about size. For 6$ I got the tiniest cappuccino ever.
Fahima Chowdhury
Rude female barista
CAROLINE SOMMERS
Very disappointing experience here. Paid almost $9.00 for a coffee and had the audacity to expect it to actually be good. First of all, I ordered it to stay and it was served in a paper cup. Strike one. It was way too hot, strike two. And bitter for a flavored drink. Strike three. (A latte is supposed to be frothy. See photo and note the way my coffee looked by the time I was halfway through. Like a regular cup of coffee, not a latte. And yes folks, I drank it all - because .. $9.00.) Bonus strike four — not Capital One’s fault - an incredibly rude customer who came in after me and almost spilled coffee on a manila envelope full of legal papers on my table. When I asked him to be careful, he had the nerve to tell me “It’s not YOUR table, it’s Capital One’s table.” My blood is still BOILING - even hotter than Capital One’s coffee. Hey Capital One: I want a refund!! Or at least a coupon for a free coffee. Sheesh.
Van Ness E
I go here frequently after a night shift. Cortado is nicely done (weekends) but not today on a Monday. The cashier said they can do a flat white and so I took the offer. She told the barista and when I got it, it was an 8oz of “flat” latte. No foam. If she was aiming for cappuccino it is also not it. So I bought a cortado and a different barista made it. Eh. Decent ratio but The milk was cold. Quality definitely not present today. Best to get them on the weekend, different group in the morning. Quite disappointing, back to back.
Atmosphere: 4
Service: 4
W O
Very slow service. I came in at 7:30 and there was hardly anyone in the store, but it still took ages to get my cappuccino. They need more baristas staffed (they have 2 machines but were only using one) or they need to train the baristas to move faster. I won't be coming back.
Service: 2
Masha X
Great team! Really helpful
Noushka
Chelsea the cashier is extremely rude and unwelcoming I will never visit this location . She is extremely rude disrespectful with an attitude terrible service
Love the turkey club, coffee is great, and Larry went above and beyond making a little sitting space for us even though it was packed. Amazing!
Atmosphere: 5
Food: 5
Service: 5
Gabby Cip
$10 for a ham & cheese croissant? Put pricing on your menu. That’s insanity and customers shouldn’t be surprised when being rung up. 3 stars for capitol one being greedy, the staff and location is nice. Get your discounted drinks as a card holder and get food elsewhere.
Atmosphere: 4
Food: 3
Service: 5
Sharon M
Great seating area! Fast service too.
Atmosphere: 5
Food: 5
Service: 5
Daniella Uriev
The baristas here are absolute warriors on Monday’s
Susan Li
This capital one cafe is one of the slowest cafes I’ve ever been to! Staff has no sense of time or efficiency. They were always chatting and taking their sweet time even if there are dozens of customers waiting for their drinks. On average a drink needs 15-20min. And it’s not because they are short of staff. The nearby cafes which have half of the people are far more efficient and fast. It’s really frustrating to see them don’t care about anyone’s time.
Love this place. Would never purchase any drink of the sorts from here as I can get much better for less over by Matto’s no Shade at all. The workers are kind, beautiful, probably will talk about you, and that’s okay, kind of.
Atmosphere: 5
Food: 4
Service: 5
Do NOT GET THE ESPRESSO....IT IS HORRIBLE!!!!
Tried to use a VALID coupon, but they stated it was old. The old coupons do not show up with a barcode and shows valid till April 2026. Then asked me to get off the long line to solve the issue. For someone who’s trying to get to work- not really sure why I would take that as an option. Go somewhere else..
Service: 1
When I place my order they didn't even asked about size. For 6$ I got the tiniest cappuccino ever.
Rude female barista
Very disappointing experience here. Paid almost $9.00 for a coffee and had the audacity to expect it to actually be good. First of all, I ordered it to stay and it was served in a paper cup. Strike one. It was way too hot, strike two. And bitter for a flavored drink. Strike three. (A latte is supposed to be frothy. See photo and note the way my coffee looked by the time I was halfway through. Like a regular cup of coffee, not a latte. And yes folks, I drank it all - because .. $9.00.) Bonus strike four — not Capital One’s fault - an incredibly rude customer who came in after me and almost spilled coffee on a manila envelope full of legal papers on my table. When I asked him to be careful, he had the nerve to tell me “It’s not YOUR table, it’s Capital One’s table.” My blood is still BOILING - even hotter than Capital One’s coffee. Hey Capital One: I want a refund!! Or at least a coupon for a free coffee. Sheesh.
I go here frequently after a night shift. Cortado is nicely done (weekends) but not today on a Monday. The cashier said they can do a flat white and so I took the offer. She told the barista and when I got it, it was an 8oz of “flat” latte. No foam. If she was aiming for cappuccino it is also not it. So I bought a cortado and a different barista made it. Eh. Decent ratio but The milk was cold. Quality definitely not present today. Best to get them on the weekend, different group in the morning. Quite disappointing, back to back.
Atmosphere: 4
Service: 4
Very slow service. I came in at 7:30 and there was hardly anyone in the store, but it still took ages to get my cappuccino. They need more baristas staffed (they have 2 machines but were only using one) or they need to train the baristas to move faster. I won't be coming back.
Service: 2
Great team! Really helpful
Chelsea the cashier is extremely rude and unwelcoming I will never visit this location . She is extremely rude disrespectful with an attitude terrible service
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Love the turkey club, coffee is great, and Larry went above and beyond making a little sitting space for us even though it was packed. Amazing!
Atmosphere: 5
Food: 5
Service: 5
$10 for a ham & cheese croissant? Put pricing on your menu. That’s insanity and customers shouldn’t be surprised when being rung up. 3 stars for capitol one being greedy, the staff and location is nice. Get your discounted drinks as a card holder and get food elsewhere.
Atmosphere: 4
Food: 3
Service: 5
Great seating area! Fast service too.
Atmosphere: 5
Food: 5
Service: 5
The baristas here are absolute warriors on Monday’s
This capital one cafe is one of the slowest cafes I’ve ever been to! Staff has no sense of time or efficiency. They were always chatting and taking their sweet time even if there are dozens of customers waiting for their drinks. On average a drink needs 15-20min. And it’s not because they are short of staff. The nearby cafes which have half of the people are far more efficient and fast. It’s really frustrating to see them don’t care about anyone’s time.
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