Nice matcha latte (4.5/5) but quite overpriced (it's $11 for something that was mostly ice). The matcha tiramisu (3.5/5) was weird - it tasted slightly like fake sugar/alcohol and it didn't work well together. The Sakura parfait was nice (4/5).
Atmosphere: 5
Food: 4
Service: 5
Linfeng Li
Unfriendly staff. Each person at the table MUST order. 20%+ REQUIRED gratuities.They WILL start collecting ALL your plates, trays, utensils, EVEN your water cup as soon as you paid your bill. And if you don’t leave RIGHT AWAY, stuff you “remind” you that you have to leave.DO NOT recommend.
Service: 1
Grace Zeballos Lee
Like others have said, this place is pricey to begin with plus they interrogate you for not tipping enough.The matcha ice cream was subpar - ice crystals were forming in the ice cream, affecting the texture (see photo)I do think the desserts are good but when the waitress said, “was your experience okay because you tipped below 15%” it soured the entire experience.It would be understandable if she was looking for constructive criticism but it was just an awkward way to ask the customer.
Atmosphere: 3
Food: 3
Service: 1
Nina Xiao
Too sweet that I though it was American food. Despite too much sugar that I cannot taste matcha, why does Japanese parfait have cereal toppings? Like, basic breakfast cereal.
Atmosphere: 3
Food: 1
Service: 4
Shenghan Cheng
Nice atmosphere.A good store that doesn’t rip off the poor
Atmosphere: 5
Food: 1
Service: 3
Josephine Du
Love coming here, it's a cute place. A little more on the pricey side. Food is good!! I enjoy their desserts, it's always good, but never quite amazing. Nonetheless, I love the atmosphere and service.On a side note, it's always busy so expect to wait like 20-30 min.Strawberry Afternoon tea: 8/10 overall. Presentation is amazing, food and drinks are uniquely seasonal, but the taste was not as mind blowing as I would've liked for the price I paid.Walk in menu: 9/10 overall.Pretty good food and good service. A couple of the items are not available on the menu, no matter when I am visiting. Desserts are shareable portions, which makes it fun to try a little bit of everything with your party! But the environment is also quite crowded and chatter is constant.
Atmosphere: 5
Food: 4
Service: 5
Joshua Chung
Recently visited for the strawberry afternoon tea. Clean, cozy atmosphere and the tea and treats were great.
Lisa Zeng
Came here for the strawberry afternoon tea; interior is clean and proper, and the food was amazing along w cute aesthetics!! Definitely recommend coming on a nice afternoon!!
Atmosphere: 5
Food: 5
Service: 5
Michelle Thomas
Went for the Strawberry Afternoon Tea and had the most delightful experience. The service is immaculate and the quality of the tea and food is worth the trip!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Mochi
Tina W
I wouldn’t come here for the afternoon tea set (Mar 2024). They don’t serve a glass of water with your set and don’t come around nearly enough to pour hot water into your small little teapot. We were dying of thirst from the extremely sweet meringue and dry bread.. sure, we could ask for it but they stopped coming around for refills when we were nearing the end of our reservation to get us out of there.The mochi was great but the menu items were not well thought out or put together - overpowering scent of rosemary, egg sandwich bread was very stale, cream puff had zero filling in it. Presentation of the food was great but for a set that was around $80 pp, the taste of it was not worth what I paid.
Matcha, the tea is okay, but the side of the container is really not good, and it leaks easily when drinking tea.The tiramisu was pretty good, but the cake layer was a little dry.The glutinous rice dough for the matcha parfait had no flavor at all, and the rice cake marks on it smelled like paste. The other parts are okay, but not very friendly to people like me who like sweet things. Except for the red bean paste, there is no sugar at all in the parfait.
Atmosphere: 4
Food: 4
Service: 4
Aimee Ho
My friend and I came for their hojicha afternoon tea experience and really enjoyed it! There was a good amount of variety in the sweets but we personally prefer savory over sweet so we wouldve liked more savory courses. My favorite was the hoji maka chocolate!!
Atmosphere: 4
Food: 4
Service: 5
Sophia Nies
I came to Cha-An for their hojicha tea afternoon tea event. The tea tasted high quality, and each piece of dessert was very tasty. The chocolate tasted very strongly of hojicha, while the others were more subtle in flavor. They have other seasonal events that as well that I look forward to visiting!
Atmosphere: 5
Food: 4
Service: 5
Jade Li
came for the afternoon tea house! had to snag a reservation 2 weeks in advance and the staff was attentive, sweet and very efficient. loved the ambiance of this place and it was the perfect environment to just sit down, enjoy some yummy desserts while chatting.the meal came out in three course with the first being focused on savory, and the other 2 focused on sweet. the desserts were not too sweet and was the perfect amount just to snack on something mid-afternoon!will be coming back for the restaurant downstairs as well :)
Atmosphere: 5
Food: 5
Service: 5
Sifrah Hewis
TIRAMISU was amazing. I can taste the sake in the cream which is phenomenal. Matcha was strong on both deserts too. The matcha motchi was also
Nice matcha latte (4.5/5) but quite overpriced (it's $11 for something that was mostly ice). The matcha tiramisu (3.5/5) was weird - it tasted slightly like fake sugar/alcohol and it didn't work well together. The Sakura parfait was nice (4/5).
Atmosphere: 5
Food: 4
Service: 5
Unfriendly staff. Each person at the table MUST order. 20%+ REQUIRED gratuities.They WILL start collecting ALL your plates, trays, utensils, EVEN your water cup as soon as you paid your bill. And if you don’t leave RIGHT AWAY, stuff you “remind” you that you have to leave.DO NOT recommend.
Service: 1
Like others have said, this place is pricey to begin with plus they interrogate you for not tipping enough.The matcha ice cream was subpar - ice crystals were forming in the ice cream, affecting the texture (see photo)I do think the desserts are good but when the waitress said, “was your experience okay because you tipped below 15%” it soured the entire experience.It would be understandable if she was looking for constructive criticism but it was just an awkward way to ask the customer.
Atmosphere: 3
Food: 3
Service: 1
Too sweet that I though it was American food. Despite too much sugar that I cannot taste matcha, why does Japanese parfait have cereal toppings? Like, basic breakfast cereal.
Atmosphere: 3
Food: 1
Service: 4
Nice atmosphere.A good store that doesn’t rip off the poor
Atmosphere: 5
Food: 1
Service: 3
Love coming here, it's a cute place. A little more on the pricey side. Food is good!! I enjoy their desserts, it's always good, but never quite amazing. Nonetheless, I love the atmosphere and service.On a side note, it's always busy so expect to wait like 20-30 min.Strawberry Afternoon tea: 8/10 overall. Presentation is amazing, food and drinks are uniquely seasonal, but the taste was not as mind blowing as I would've liked for the price I paid.Walk in menu: 9/10 overall.Pretty good food and good service. A couple of the items are not available on the menu, no matter when I am visiting. Desserts are shareable portions, which makes it fun to try a little bit of everything with your party! But the environment is also quite crowded and chatter is constant.
Atmosphere: 5
Food: 4
Service: 5
Recently visited for the strawberry afternoon tea. Clean, cozy atmosphere and the tea and treats were great.
Came here for the strawberry afternoon tea; interior is clean and proper, and the food was amazing along w cute aesthetics!! Definitely recommend coming on a nice afternoon!!
Atmosphere: 5
Food: 5
Service: 5
Went for the Strawberry Afternoon Tea and had the most delightful experience. The service is immaculate and the quality of the tea and food is worth the trip!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Mochi
I wouldn’t come here for the afternoon tea set (Mar 2024). They don’t serve a glass of water with your set and don’t come around nearly enough to pour hot water into your small little teapot. We were dying of thirst from the extremely sweet meringue and dry bread.. sure, we could ask for it but they stopped coming around for refills when we were nearing the end of our reservation to get us out of there.The mochi was great but the menu items were not well thought out or put together - overpowering scent of rosemary, egg sandwich bread was very stale, cream puff had zero filling in it. Presentation of the food was great but for a set that was around $80 pp, the taste of it was not worth what I paid.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
Matcha, the tea is okay, but the side of the container is really not good, and it leaks easily when drinking tea.The tiramisu was pretty good, but the cake layer was a little dry.The glutinous rice dough for the matcha parfait had no flavor at all, and the rice cake marks on it smelled like paste. The other parts are okay, but not very friendly to people like me who like sweet things. Except for the red bean paste, there is no sugar at all in the parfait.
Atmosphere: 4
Food: 4
Service: 4
My friend and I came for their hojicha afternoon tea experience and really enjoyed it! There was a good amount of variety in the sweets but we personally prefer savory over sweet so we wouldve liked more savory courses. My favorite was the hoji maka chocolate!!
Atmosphere: 4
Food: 4
Service: 5
I came to Cha-An for their hojicha tea afternoon tea event. The tea tasted high quality, and each piece of dessert was very tasty. The chocolate tasted very strongly of hojicha, while the others were more subtle in flavor. They have other seasonal events that as well that I look forward to visiting!
Atmosphere: 5
Food: 4
Service: 5
came for the afternoon tea house! had to snag a reservation 2 weeks in advance and the staff was attentive, sweet and very efficient. loved the ambiance of this place and it was the perfect environment to just sit down, enjoy some yummy desserts while chatting.the meal came out in three course with the first being focused on savory, and the other 2 focused on sweet. the desserts were not too sweet and was the perfect amount just to snack on something mid-afternoon!will be coming back for the restaurant downstairs as well :)
Atmosphere: 5
Food: 5
Service: 5
TIRAMISU was amazing. I can taste the sake in the cream which is phenomenal. Matcha was strong on both deserts too. The matcha motchi was also
Atmosphere: 5
Food: 5
Service: 4