The place is dirty as hell, garbage all over the place, dirty tables, the staff was very kind but the food was cold, I mean the tortilla was super cold, the rise , the meat, it won’t hurt anybody if they can heat up the food, at least heat more the
Atmosphere: 1
Food: 3
Service: 3
dimas d
It was the worst burrito I've ever had. 20 minutes after eating started having a gag reflex, and later on, I had to throw up. Wouldn't recommend this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl with Steak
Louis and Elaine
The only reason I don’t rate them a one is that the food and people taking our order were okay but the dining area is really dirty. I really don’t know how the City allows this to go on. There was food on the tables and food all over the floor. Obviously no one wipes tables down after people eat nor cleans the floors or chairs. There were so many people seated that I could not get better photos without being intrusive. After one look we decided to take our food to go.Vegetarian options: You order your own ingredientsDietary restrictions: You may order what you likeParking: Some paid garages in the areaKid-friendliness: Completely kid friendlyWheelchair accessibility: Somewhat accessible, lift available at stairs
Atmosphere: 2
Food: 4
Service: 4
Lynn Woo
Toooo less?! I ordered 2 salad bowls, combine them together even less than what I have at other locations! And ordered a side guac in store, they just give half cup and even remove few from the half cup!
Nanxi Zuo
During lunch time, I understand there is a lot of people, but the employees are like rushing so hard on me to pick the side. And the amount of the rice cannot even fill up the bottom of the bowl, and plus, how they put the lettuce on top of the food is like Nusret Gokce sprinkling salt on the steak, only a few pieces of them. And the total is 17 something, certainly not worthy. Very frustrated
Atmosphere: 3
Food: 2
Service: 1
Ivan I
1 star for customer service. They didn't let a 5 year old kid use the restroom until we bought something. He couldn't wait. I would not be a customer of such business.
Atmosphere: 3
Food: 3
Service: 1
Rati Tripathi
I picked up a mobile order in the evening. Every single table and every single seat except one at the restaurant was dirty. The fountain coke didn't taste right. The chips were stale in my bag.
Atmosphere: 3
Food: 1
Service: 3
Rajesh Kumar
Veggie bowl at Bryant park had way too much vinegar in Capsicum and tomato, the same bowl in Whitehall Chipotle was perfect. It was inconsumable.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Veggies Bowl
A P
they skimp out so much on the portions. like why??? even on the non-proteins they are giving like half scoops compared to other chipotles
nabil shenouda
Store closes late but by 6 pm customers can't dine in and they ran out of certain foods like lettuce. I found that to be
Order pickup time was 9, food wasn't ready, after i asked, they marked the order as ready but it wasn't, asked again and was asked to wait for 20 mins!
Atmosphere: 2
Food: 4
Service: 1
avner schwarz
I wish I had read the reviews BEFORE stepping into this store. To make a long story short, the rudeness of the store manager ended with him throwing a cup of guacamole at me!! Avoid this store...
Atmosphere: 1
Food: 2
Service: 1
John H.
No bathroom, rice was unseasoned, food basically tasted bad, and the to stay in Burrito Bowltables were dirty at all times.
Darren M.
Food was terrible first off lack of flavor, hard rice, chicken looked liked dry dog food, The decor was trashed dirty floors ice tea was trash even homeless people come here to eat, bathroom out of service my bro wanted to use it. Found a rat tail in my bowl.
Jay Jong
During lunchtime, there aren't many people today, but the first guy pushed me so much. I was supposed to eat the taco, but he gave me a bowl instead. So, I just wanted to let it go. In the last section, whoever was in charge charged my friend's credit card twice. The girl didn't even apologize and the next people just left. How poor the service is, and all the food I received had poor quality and poor service. I used to go to this Chipotle location, but I have decided not to go there anymore. They think that many people come to their store, so they believe they can do whatever they want. Sorry to say this but I wish I can give 0 start for real..
The place is dirty as hell, garbage all over the place, dirty tables, the staff was very kind but the food was cold, I mean the tortilla was super cold, the rise , the meat, it won’t hurt anybody if they can heat up the food, at least heat more the
Atmosphere: 1
Food: 3
Service: 3
It was the worst burrito I've ever had. 20 minutes after eating started having a gag reflex, and later on, I had to throw up. Wouldn't recommend this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl with Steak
The only reason I don’t rate them a one is that the food and people taking our order were okay but the dining area is really dirty. I really don’t know how the City allows this to go on. There was food on the tables and food all over the floor. Obviously no one wipes tables down after people eat nor cleans the floors or chairs. There were so many people seated that I could not get better photos without being intrusive. After one look we decided to take our food to go.Vegetarian options: You order your own ingredientsDietary restrictions: You may order what you likeParking: Some paid garages in the areaKid-friendliness: Completely kid friendlyWheelchair accessibility: Somewhat accessible, lift available at stairs
Atmosphere: 2
Food: 4
Service: 4
Toooo less?! I ordered 2 salad bowls, combine them together even less than what I have at other locations! And ordered a side guac in store, they just give half cup and even remove few from the half cup!
During lunch time, I understand there is a lot of people, but the employees are like rushing so hard on me to pick the side. And the amount of the rice cannot even fill up the bottom of the bowl, and plus, how they put the lettuce on top of the food is like Nusret Gokce sprinkling salt on the steak, only a few pieces of them. And the total is 17 something, certainly not worthy. Very frustrated
Atmosphere: 3
Food: 2
Service: 1
1 star for customer service. They didn't let a 5 year old kid use the restroom until we bought something. He couldn't wait. I would not be a customer of such business.
Atmosphere: 3
Food: 3
Service: 1
I picked up a mobile order in the evening. Every single table and every single seat except one at the restaurant was dirty. The fountain coke didn't taste right. The chips were stale in my bag.
Atmosphere: 3
Food: 1
Service: 3
Veggie bowl at Bryant park had way too much vinegar in Capsicum and tomato, the same bowl in Whitehall Chipotle was perfect. It was inconsumable.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Veggies Bowl
they skimp out so much on the portions. like why??? even on the non-proteins they are giving like half scoops compared to other chipotles
Store closes late but by 6 pm customers can't dine in and they ran out of certain foods like lettuce. I found that to be
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Order pickup time was 9, food wasn't ready, after i asked, they marked the order as ready but it wasn't, asked again and was asked to wait for 20 mins!
Atmosphere: 2
Food: 4
Service: 1
I wish I had read the reviews BEFORE stepping into this store. To make a long story short, the rudeness of the store manager ended with him throwing a cup of guacamole at me!! Avoid this store...
Atmosphere: 1
Food: 2
Service: 1
No bathroom, rice was unseasoned, food basically tasted bad, and the to stay in Burrito Bowltables were dirty at all times.
Food was terrible first off lack of flavor, hard rice, chicken looked liked dry dog food, The decor was trashed dirty floors ice tea was trash even homeless people come here to eat, bathroom out of service my bro wanted to use it. Found a rat tail in my bowl.
During lunchtime, there aren't many people today, but the first guy pushed me so much. I was supposed to eat the taco, but he gave me a bowl instead. So, I just wanted to let it go. In the last section, whoever was in charge charged my friend's credit card twice. The girl didn't even apologize and the next people just left. How poor the service is, and all the food I received had poor quality and poor service. I used to go to this Chipotle location, but I have decided not to go there anymore. They think that many people come to their store, so they believe they can do whatever they want. Sorry to say this but I wish I can give 0 start for real..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl