Dunkin'
1369 Broadway, New York
(646) 649-3753
Recent Reviews
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Crowded pick up window only
Atmosphere: 1
Food: 4
Service: 1
Ordered the new $6 bundle thing and they wanted to charge me $.10 per pump of caramel and then $2.09 for white cheddar cheese and then wanted to charge $2.99 for the hash browns! At the end it was $9.78 and the person in the counter was saying you know we charge for oat-milk (I knew that but still)! The bread was stale and the egg tasted as if it was freezer burned! I did not pay the almost $10. I gave them 7.25!
Atmosphere: 1
Food: 1
Service: 1
Quite literally the slowest and worst Dunkin in the city. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Coffee was cold
Awful service here! I ordered on the app but what I ordered was not available. I asked what else I could get. The rude woman at the front- young black woman- said only donuts and if I don’t want that- we would need to call corporate. She was very rude and never offered an apology or even provided any customer service. Train your employees better or hire people who actually want to work.
Atmosphere: 1
Food: 1
Service: 1
Small pick-up where we bought our donuts every morning during our stay.
The donuts are very good but the service is terrible! No effort, no smile!
Atmosphere: 1
Food: 4
Service: 1
Small pick up where we bought our donuts every morning during our stay.The donuts are very good but the service is catastrophic! No effort, no smile!
Atmosphere: 1
Food: 4
Service: 1
Nice place for breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin
I’ve always had a nice experience at this Dunkin’ Donuts and recently they REMODELED. It is absolutely gorgeous inside now, I really enjoy all the changes they have made.Today I ordered in the store but typically I use the mobile app and order ahead so I can just grab and go. The staff has always been nice enough, not super talkative but when you’re getting your coffee, you don’t necessarily want to chat up a storm haha.They also have a variety of food options if you’re in the mood and, of course, there’s always donuts.My go to item there is a grande iced Carmel macchiato. It is always tasty and if not, they will fix it. The coffee has gone up in price which doesn’t surprise me due to all the inflation, as well as, the remodel. However, $7 for coffee - all of these places are getting a little out of hand anymore with pricing things.
Great service
Restaurantji Recommends
Great service . I love their latte with pumpkin spices.
Someone else stole my drink from here 2x in the last week. Employees very busy so it takes a long time to reorder. Not going to this location again.
My go to place for ice coffee and medium specials.
This broadway location staff manager who he was worst n very very very slow service n he was busy txting rather making my order, he was very lazy n was worst RUDE n had bad attitude.The manager made my tea super worst n I told him did u make it nice hot bcoz it was not hot tea bcoz it was cold.He was super slow n lazy n not doing his job correctly. Worst service n worst person..
(Translated by Google) Nothing new... The dirty floor... The only thing that saves is that it is cheaper than Starbooks(Original)Nada nuevo ... El piso sucio.... Lo único que salva es que es más barato que Starbooks
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