Dunkin'

1631 Lexington Ave, New York
(212) 426-3131

Recent Reviews

Founder of Loveubrand (NYC Love)

Hey there! So, let me tell you about my experience this morning. It was quite a busy day at the cafe I visited. Finding a seat was a bit tough, and the line took around 15 minutes just to place an order. I feel like they could definitely speed up their process or hire more staff to make things smoother. On top of that, there were a bunch of school kids around, so if you're looking to grab something on your way to work, this place might not be the best option. Just keeping it real with you!

Atmosphere: 1

Food: 5

Service: 1

Jovany Flores

Way to small and crowded once waited over 2o mins for a coffee and 2 bagels after I Mobile ordered it 15 mins prior ! 100 unacceptable!

Atmosphere: 1

Food: 5

Service: 2

Jessica E.

Clean and efficient. I place mobile orders here during the morning rush and I am able for the most part to get in and out without issues. There is a person specifically managing the order distributions which helps with the flow. When it gets really busy like on a Monday morning (attributed to some of their promos too like the free coffee offer with purchase), things can take be a bit of time within reason. Missing one star because customer service (which is beyond their control really due to language barriers which impact communication); overall well intentioned and pleasant interactions.

Ackeem Duggan (Coordinator of BOE)

Need to work on being polite to

Atmosphere: 1

Food: 3

Service: 2

Beautyb Me (Nartures beauty)

The only DD I will eat in Queens ?

Atmosphere: 5

Food: 5

Service: 5

Jay C

Server was dismissive when I ask for my ice coffee to be stirred. She told me they stir the latte, my didn't need to be stirred.

Raphael Rivas

My go to place for an iced coffee and to complete my Dunkin run.

Atmosphere: 4

Food: 4

Service: 4

LadyVarlem J

I love the service from the manager and staff.

benjamin reese

The server wasn't very friendly. However, they might not be employed there anymore which might be a better experience waiting to happen.

Atmosphere: 3

Food: 4

Service: 2

Scott Kinder

Service here is always friendly and professional. Order ahead (on the app) to ensure fastest experience.

Atmosphere: 4

Food: 3

Service: 5

frank hernandez

Always a pleasant experience went I go. The staff is very nice. Service is fast. no complaints

Leverda Shellman

The worker that waited on me was very kind, polite, and Curteous.

Atmosphere: 5

Food: 5

Service: 5

sky unidentifiedstorm

Courteous service. Really fast order and take out service. No seats.

Nichelle Solomon

very nice employees here and service is fast enough

Sassy Chan

They are patient and nice. Communicate with customers very well when handling orders. Manager is pretty awesome.

Atmosphere: 5

Food: 5

Service: 5

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