Dunkin'
712 3rd Ave, New York
(212) 661-0700
Recent Reviews
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The worst customer service! I ordered something and realized I wanted something different and had to change my order. The cashier loudly says “omg” in a frustrated tone and displayed her frustration/annoyance. This definitely got under my skin. Also, she could barely understand me when I ordered very clearly. On top of that, they are very disorganized and it took forever to get my order. Also, I ordered a sausage and egg wake up wrap which included HALF a sausage patty! The first time I ordered a maple bacon and egg wake up wrap and it was missing the bacon! So, bad customer service plus ripping me off means I’m not going back. The only positive thing was that the woman who actually called out and handed the orders to people was the only one who had a good attitude.
Atmosphere: 1
Food: 1
Service: 2
No restrooms for customers
They brew coffee in a kettle and then throughout the day, they simply pour it into your glass. You don't get fresh coffee. Dirt at every table.
Atmosphere: 1
Food: 1
Service: 1
Ordered a bagel & cream cheese & the person preparing it was too lazy to put the cream cheese on the bagel. I always come here & this has NEVER happened before. WTH!!
Atmosphere: 3
Food: 2
Service: 3
Permanently closed !!
Charged us and couldn't refund the order when they ran out of the item. Poor service and
Atmosphere: 1
Food: 1
Service: 1
As a customer and a employeewho works in the food industry over 11 years, I come in every morning to this location and order the same thing everyday, this morning two ladies in the front started arguing with the guy (heating) up the food orders in the back of the restaurant. I had to get up and ask for my order as they completely didn’t even start or put it my order. I have a certain amount of time when coming in every morning so I like to eat before heading in to work and this morning they took up my time @ patience, they were very unprofessional in arguing in front of a line of customers and not serving their customers and more concerned about their argument. I even told them as an employee of the food industry they were HIGHLY unprofessional!!!
Good Donut?☕
My favorite
Super slow. Unorganized…….. you can literally steal anyone’s coffee here… and the cashier never wants to give the receipt for fear of bad surveys. Waiting over 8min for a small black coffee which the cashier should’ve made.. lol
Restaurantji Recommends
Super slow. Unorganized…….. you can literally steal anyone’s coffee here… and the cashier never wants to give the receipt for fear of bad surveys. Waiting over 8min for a small black coffee which the cashier should’ve made.. lol
There is no AC in here, or it’s never ON. It’s so uncomfortable. And the guys that work there are extremely slow, the woman there are very good and super fast!
They took forever to make a refresher and it was too sweet, and too bland
I know a lot of people know this restaurant from the movie midnight in the garden of good and evil (wife made me watch it) and while I didn't see a guy with pet flys sitting at the counter I did have a wonderful breakfast and Alice was our waitress and she was wonderful. The food is good and it really makes you visit to Savannah compete. Thank you.
i love this place!! crew members are so nice and the store manager, she is so friendly and charming.
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