Excellent place. Polite and fast service. Minus- no restroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
cyntia fellwar
horrible customer service…cashiers are just lacking abilities, making it seem like they don’t even work there. take your time to walk to another dunkin store instead of this one.
Atmosphere: 1
Food: 1
Service: 1
Elvie Luo
always a hit & miss, but overall i've had bad experiences
#1 one time i went, the cashier took my order and he completely forgot about my drink ?? i waited like 20 mins until my friend said i should ask him. what kinda customer service is that?
#2 today i went and was trying to activate the buy something, get a free medium drink deal via the dunkin app. i show the cashier the deal, she assumes that i want an iced coffee (i never said that ??) so i tell her what i actually want and she scans my code. i don't know what she did but my total cost comes out to $8, when it's supposed to be just $2.25 ? she calls someone else in, and she tells me that this deal doesn't apply to lattes which isn't true.. it applies to ANY drink. it says it on the app. i literally got a latte with this deal the last time i was here ??? she tries scanning my code again but now it doesn't work cause the cashier already scanned it and its only applicable once per day. then she says my code is invalid.. like nah really? i wonder why!
proper customer service is non-existent here. i highly suggest finding a different dunkin cause it's not worth your time to go here. staff are incompetent and should not be working here at all.
Janet Guthrie
Too slow in the Am. Too much talking among the workers. Many mistakes.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Latte
Nusrat Hoque
Bad service, rude attitude, should learn how to talk to customer properly and definitely should know how to respect people. If they don’t know how to respect they should not work there. We buy food with our money don’t know where the attitude is coming from. They were charging me for not taking ice in a drink. NONSENSE.
Atmosphere: 1
Food: 1
Service: 1
Lala C
It is an okay store. They are very busy during the week especially mornings, which is expected. They are a little slow in orders too. Some employees are nice and some have attitudes. There was this lady today in the morning who had an attitude as I asked to pay two ways for an order. Like CUSTOMER SERVICE IS NUMBER ONE ALWAYS. If I am trying to place an order, YOU as the cashier should be able to help me without making it me feel uncomfortable as you do so. I did not like that. Train your employees better!
Elvis B
If you order every single day here, the same thing, you will ALWAYS get a different taste.
Atmosphere: 5
Corina Chen
Fast service regardless if you order ahead or in store. However, the place is very obviously a pick and go. A lot of areas are dirty and there’s no place to put your things down.
On more than one occasion I’ve ordered simple hash browns from here and when I sat down to eat them they were as hard as hockey pucks, it’s even happened in the morning right when the store opens. Which tells me they leave food out from the night before and serve it the next day. Also their mobile order system miraculously stops working every time they’ve had a busy morning.
Atmosphere: 3
Food: 2
Service: 4
Vnessa MUA
Bought bagel but it was a few days old! They literally ruined my day! Never gonna go back to this terrible place.
Food: 1
Service: 1
Marlene Maniscalco
First time coming at this location my drink was so good
Slim
Quick pick
Atmosphere: 1
Service: 3
T S
The food here is lackluster at best. Horrible presentation.
Excellent place. Polite and fast service.
Minus- no restroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
horrible customer service…cashiers are just lacking abilities, making it seem like they don’t even work there.
take your time to walk to another dunkin store instead of this one.
Atmosphere: 1
Food: 1
Service: 1
always a hit & miss, but overall i've had bad experiences
#1
one time i went, the cashier took my order and he completely forgot about my drink ?? i waited like 20 mins until my friend said i should ask him. what kinda customer service is that?
#2
today i went and was trying to activate the buy something, get a free medium drink deal via the dunkin app. i show the cashier the deal, she assumes that i want an iced coffee (i never said that ??) so i tell her what i actually want and she scans my code. i don't know what she did but my total cost comes out to $8, when it's supposed to be just $2.25 ? she calls someone else in, and she tells me that this deal doesn't apply to lattes which isn't true.. it applies to ANY drink. it says it on the app. i literally got a latte with this deal the last time i was here ??? she tries scanning my code again but now it doesn't work cause the cashier already scanned it and its only applicable once per day. then she says my code is invalid.. like nah really? i wonder why!
proper customer service is non-existent here. i highly suggest finding a different dunkin cause it's not worth your time to go here. staff are incompetent and should not be working here at all.
Too slow in the Am. Too much talking among the workers. Many mistakes.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Latte
Bad service, rude attitude, should learn how to talk to customer properly and definitely should know how to respect people. If they don’t know how to respect they should not work there. We buy food with our money don’t know where the attitude is coming from. They were charging me for not taking ice in a drink. NONSENSE.
Atmosphere: 1
Food: 1
Service: 1
It is an okay store. They are very busy during the week especially mornings, which is expected. They are a little slow in orders too. Some employees are nice and some have attitudes. There was this lady today in the morning who had an attitude as I asked to pay two ways for an order. Like CUSTOMER SERVICE IS NUMBER ONE ALWAYS. If I am trying to place an order, YOU as the cashier should be able to help me without making it me feel uncomfortable as you do so. I did not like that. Train your employees better!
If you order every single day here, the same thing, you will ALWAYS get a different taste.
Atmosphere: 5
Fast service regardless if you order ahead or in store. However, the place is very obviously a pick and go. A lot of areas are dirty and there’s no place to put your things down.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hash Browns
I miss the small seating area
No toilet
Atmosphere: 3
Service: 3
Restaurantji Recommends
On more than one occasion I’ve ordered simple hash browns from here and when I sat down to eat them they were as hard as hockey pucks, it’s even happened in the morning right when the store opens. Which tells me they leave food out from the night before and serve it the next day. Also their mobile order system miraculously stops working every time they’ve had a busy morning.
Atmosphere: 3
Food: 2
Service: 4
Bought bagel but it was a few days old! They literally ruined my day! Never gonna go back to this terrible place.
Food: 1
Service: 1
First time coming at this location my drink was so good
Quick pick
Atmosphere: 1
Service: 3
The food here is lackluster at best. Horrible presentation.
Atmosphere: 1
Food: 1
Service: 1
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