Jemi (sp) helped us with ice cream on Christmas Day and was super kind and helpful! Ice cream was delicious.
Atmosphere: 4
Food: 5
Service: 5
Susan Talbot
Great doughnuts
Atmosphere: 5
Food: 5
Service: 5
Q Adani
Ordered a bacon egg and cheese on a croissant with chipotle sauce. Sandwich had no chipotle sauce, was cold and the croissant was stale.
Atmosphere: 1
Food: 1
Service: 1
Tawab
Extremely sloppy. They've only gotten my order correctly once out of the 5 times I've ordered from them. One time I asked for an item on the menu and they told me they didn't even have it. Always crowded, which they use to justify doing everything hastily and carelessly.
Atmosphere: 3
Food: 3
Service: 1
Ayse Zehra Erdogan
The guy in front of the cashier was really rude and spoke very harshly. He wasn’t wearing gloves, and he handed me my donut like he was throwing it at me. With the coffee, I couldn’t see how he prepared it, so I don’t think it was handled in a hygienic way. Overall, the whole experience made me very uncomfortable.
Douglas cavalcante camargo
My father tasted old. I don't buy sandwiches anymore, just coffee. And the employees need to be more friendly with the customer
Atmosphere: 2
Food: 1
Service: 1
Raylin Rosario
Closed early
tqsfia
I ordered a bagel with cream cheese, a cookie dough frozen coffee, and hash browns. My bagel barely had cream cheese and my coffee was missing mocha drizzle and was chunky. I have ordered this drink before and it was smooth and creamy. A regular was talking to the worker, and when I asked for a straw because she forgot to give me one, her smile dropped.
where I do begin, this is the worst customer service I have ever experienced. I never leave reviews I had to go out of my way to do this. So to start off the amount of times I have got my order wrong is insane.. THEN when you tell them about it THEY GET UPSET AT YOU and look at you like you just kicked a puppy and then iv seen this more than 5 times now and personally happen to me like 3 times so they will take back the item to just give you the wrong item and you'll have to wait again and again until they get it right. Then when its slow and no one is in the store you'll still wait an outrageous amount of time because all they do is chat and even when they take your order they are just talking and not paying attention the amount of times I had to re tell them my order is crazy and when you finally get the order right its either burned or just mashed together, I literally had a wrap look like a ball and just today I found hair in my food and I decided I am done with this DD I tried sticking through it, sadly its the only one close to my job but I cant keep doing this. This is the worst Dunkin Donuts management has to step in.
Atmosphere: 1
Food: 2
Service: 1
Jose Alcantara
Horrible customer service apparently it’s difficult for some people to look at you, say please and thank you. when I was getting my sandwich instead of handing it to me because I was in front of her she drop it on the table
nae nae A
No seats!!!!
Walter Poznanski
Excellent place. Polite and fast service. Minus- no restroom.
Jemi (sp) helped us with ice cream on Christmas Day and was super kind and helpful! Ice cream was delicious.
Atmosphere: 4
Food: 5
Service: 5
Great doughnuts
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon egg and cheese on a croissant with chipotle sauce. Sandwich had no chipotle sauce, was cold and the croissant was stale.
Atmosphere: 1
Food: 1
Service: 1
Extremely sloppy. They've only gotten my order correctly once out of the 5 times I've ordered from them. One time I asked for an item on the menu and they told me they didn't even have it. Always crowded, which they use to justify doing everything hastily and carelessly.
Atmosphere: 3
Food: 3
Service: 1
The guy in front of the cashier was really rude and spoke very harshly. He wasn’t wearing gloves, and he handed me my donut like he was throwing it at me. With the coffee, I couldn’t see how he prepared it, so I don’t think it was handled in a hygienic way. Overall, the whole experience made me very uncomfortable.
My father tasted old. I don't buy sandwiches anymore, just coffee. And the employees need to be more friendly with the customer
Atmosphere: 2
Food: 1
Service: 1
Closed early
I ordered a bagel with cream cheese, a cookie dough frozen coffee, and hash browns. My bagel barely had cream cheese and my coffee was missing mocha drizzle and was chunky. I have ordered this drink before and it was smooth and creamy. A regular was talking to the worker, and when I asked for a straw because she forgot to give me one, her smile dropped.
Atmosphere: 3
Food: 2
Service: 2
Staff are very nasty n very slow.
Atmosphere: 2
Food: 2
Service: 1
Customer Service needs improvement.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Watered down foot water. Dont waste your money.
Atmosphere: 1
Food: 1
Service: 1
where I do begin, this is the worst customer service I have ever experienced. I never leave reviews I had to go out of my way to do this. So to start off the amount of times I have got my order wrong is insane.. THEN when you tell them about it THEY GET UPSET AT YOU and look at you like you just kicked a puppy and then iv seen this more than 5 times now and personally happen to me like 3 times so they will take back the item to just give you the wrong item and you'll have to wait again and again until they get it right. Then when its slow and no one is in the store you'll still wait an outrageous amount of time because all they do is chat and even when they take your order they are just talking and not paying attention the amount of times I had to re tell them my order is crazy and when you finally get the order right its either burned or just mashed together, I literally had a wrap look like a ball and just today I found hair in my food and I decided I am done with this DD I tried sticking through it, sadly its the only one close to my job but I cant keep doing this. This is the worst Dunkin Donuts management has to step in.
Atmosphere: 1
Food: 2
Service: 1
Horrible customer service apparently it’s difficult for some people to look at you, say please and thank you. when I was getting my sandwich instead of handing it to me because I was in front of her she drop it on the table
No seats!!!!
Excellent place. Polite and fast service.
Minus- no restroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Loading...