Dunkin'

53 W 116th St, New York
(212) 289-0770

Recent Reviews

Billy Eissa

A day starter

Atmosphere: 5

Food: 5

Service: 5

Li

I come here almost every week. Nice folks. Mornings around 9 AM are extremely busy, and after school on weekdays around 3:30 - 4 PM are busy with children getting ice cream and donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts, Dunkin' Refreshers, Egg and Cheese

Yuhan Hu

It won’t let me order online pick up

Lily

My order is almost always wrong (get a medium when asking for a large, getting coconut milk when I ask for cream, getting regular when I ask for decaf), but it works in a pinch, and I think the staff know that.Questionable cleanliness aha. Dunkins in East Harlem are just kinda sticky…

Atmosphere: 1

Food: 3

Service: 2

Adama Balde

This is the worst place, they are unprofessional. And the service is really bad, I had such a bad experience!

Atmosphere: 1

Food: 1

Service: 1

C P

The associate who took care of me was very ageadable, but due to the schedule, there was a wait to get what was ordered, but nothing that cannot be improved, perhaps more employees in the back up, I recommend

Atmosphere: 4

Food: 4

Service: 4

Lucian Spencer

It's a dunkin what else to

Alicia Ferdinand

Terrible customer service and food is disgusting. Deli breakfast is better and cheaper than this place.

Foxonacid

The service is terrible the worker are rude and act like they are annoyed at the customer and doesn't give the customer their right

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Bacon Egg and Cheese

Lé Nailtique Noire Inc

Staff is a lil touched... but my shake is always in point, lol!!! ?

Tavia Turner

The male staff is friendly the female staff not so much. How can someone be mad and angry everyday.

Henry Mow

I can see why America runs on Dunkin.Parking: Lots of parking meter parking, luckily not heavily enforced while I was there.

R Z

I wonder if all staffs here are the family members of the store owner. They often act like they’d get a share of the profit and are stingy when making you things. I sometimes asked less ice for my coffee and I still see my order with ice more than half cup full. I was once asked to pay an extra dollar as I wanted no ice in my drink. I have never been asked to pay for that at other Dunkin’s. He said one of the ingredients was expensive. I know right? As if he purchased that ingredient himself and that one dollar would have ended up going in his pocket lol Are you aware that you’re working FOR SOMEONE? It’s just hilarious.

Jaime Bermudez

There's always a homeless women blocking the door and they are rude inside when you order

Kelly Marie Schaaf

Bought the snacking bacon to try as I was moving between gigs and had just 20 mins to buy something filling. It was so greasy and chewy…I could not eat any more than two bites and tossed it out. The snacking bacon needs to be cooked more than twice as long as what they gave me. Truly awful. Hi

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