I came in with high expectations after a strong recommendation from ChatGPT, that was my first mistake. I couldn’t remember the name of the hibachi place I like in the Bronx, and since I had to travel to Manhattan, I figured this would be a good choice, especially because ChatGPT said it was better than Benihana.
When I arrived, I was told I needed a reservation. I made one on the spot and was told I’d get a text when my table was ready. My reservation was supposed to be for 8:30 PM, but I never received the text. I ended up waiting an hour and a half in total. I eventually went back to the restaurant to check, and only then did they seat us.
I had chosen this place to celebrate my 8-year-old son’s birthday so he could be surprised with a birthday song and some entertainment. When I made the reservation, I gave them my son’s name and mentioned I wanted them to sing to him.
Once seated, the waiter was helpful and the hibachi chef was very nice and fun, but the entertainment felt rushed, forced, and short-lived. Even though I had mentioned it earlier, during the show the chef asked if it was someone’s birthday, and I had to say it again.
Some of our appetizers were missing, and the ice cream that came with my son’s meal never arrived. After the show ended, we were given time to eat. Soon after, the waiter started clearing plates and getting ready to bring the bill. I quietly asked one of the servers if they could sing to my son (I didn’t want to say it out loud to keep the surprise). She nodded, then returned with a bowl of ice cream with a sparkler candle, set it down over the grill, and walked away. Me and two family members ended up singing “Happy Birthday” to him ourselves.
The food was delicious but the portions were small. For the amount of money I paid, I left feeling disappointed and regretting my choice. To top it off, hours after we had already left, I finally received a text saying my table was ready — at 10:30 PM.
Atmosphere: 3
Food: 4
Service: 2
Anthony A
Good experience. Food was good. Kid friendly.
Atmosphere: 5
Food: 4
Service: 5
Rox
I can’t describe or give more than 5 stars! The food was excellent every single meal was perfectly seasoned and i have a shellfish allergy and was given a separate meal away from the shrimp. The staff greeted us as soon as we came in and were ready with celebrations for my daughters birthday dinner and the chef was funny and interacted with us. they cut our bday cake that we brought in allergy friendly perfectly! each staff member was so nice to us. and they thought we forgot our handbag and called us but it wasn’t ours who does that these days? honest people that’s who if i could give 100 stars i would bless you all at Flame hibachi and give them all a raise! 100 82nd street 7/19/25
Atmosphere: 5
Food: 5
Service: 5
Kerwin William
From the time we entered the restaurant we were greeted very pleasantly and taken to our Hibachi Grill table. I Love how open and airy the space is. The service was amazing! Our chef did a really good job by keeping us engaged and cracking some jokes as well. Can you imagine in this day and age the restaurant says NO TIP REQUIRED!? Is this some sort of reverse psychology? Well it worked lol because the service we received was exceptional so it was only fitting to leave a tip for good service. We made reservations, no credit card was required. The menu was also extensive and drinks were delicious as well.
Atmosphere: 5
Food: 4
Service: 5
Patrick Catanzaro
Food was amazing and the chef put on a great show. The only downside of my experience was I had a reservation for 8 and was not seated until 8:40.
Atmosphere: 5
Food: 4
Service: 3
Daniel Villar
Great place and very fun. My kids loved the experience. Food was good as well. Recommended.
Atmosphere: 5
Food: 4
Service: 5
james albert
The hibachi, the sushi and all other food is amazing. Their drinks always hit the spot! The dine in area surprisingly have more options. They have a wide array of sushi selection. Service is always on point, everybody there is always friendly and has good vibes.
Atmosphere: 5
Food: 5
Service: 5
Victor L.
I contacted Flame to make a reservation for a special occasion for a party of five. They informed me that a credit card was required to reserve a table, or we could come in as walk-ins. Since it was a special occasion, we opted for the walk-in option.
Upon arrival, the host informed us that the next hibachi event would start in 30 minutes, so we decided to wait. After about 40 minutes, another family arrived and were quickly seated. The host then waved us over and seated us next to a family of strangers.
The waitress appeared indifferent throughout the experience. She spoke very softly and seemed to focus mainly on the other family. The restaurant was very loud, with constant gong strikes, making it difficult to have a normal conversation.
The chef was pleasant, but the food preparation took a long time. By the time our chicken, steak, and vegetables were served, the fried rice was cold. The food itself was mediocre and had a strange taste that I couldn't quite pinpoint.
We didn’t see our waitress again until I noticed lipstick on the rim of my glass of water. I was extremely disgusted. After scanning the restaurant and not spotting her, I eventually saw her chatting with co-workers through the glass window near the kitchen. After several minutes, I called her over and asked to speak to the manager.
The manager, Justin, came over and nervously laughed about the situation. He eventually deducted 20% from our bill, but I should note that the restaurant already includes a mandatory 20% gratuity charge. This restaurant was a huge disappointment.
Atmosphere: 1
Food: 1
Service: 1
Lynette Prince
My family and I had a reservation for five people in the dining room on Mother's Day evening, since there were no Hibachi tables available. After 10 minutes, a waitress came over to take our order. The entrees came out after 20 minutes of waiting but the fried rice and noodles came out 30 mins after the entrees and also after I complained after seeing a large Asian party (seated after us) receive rice and noodles! The noodles were over cooked and chopped up which was weird. They did not have any forks available so they gave us spoons. They credited the rice and noodles and we paid for the entrées. We were so dissatisfied with the experience from the wait time, food quality and lack of utensils. Word of advice: If you don't have adequate staff to run a restaurant and ensure your customers are satisfied, please don't ruin dining experiences for others by booking more tables than you can handle. I will never dine here again.
Atmosphere: 1
Food: 1
Service: 1
Eee eee
Wow, can't believe Christopher Kardos works here🤯, blew my mind that got to met him the other night at dinner time. For those that don’t know, he is a very famous musician and actor, just like Jared Leto. BEST DAY EVER!!
Excellent sushi. Very good service. Beautiful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Daphney
The food was decent and the service was great. The chef did a great job performance wise. The restaurant is spacious and a good choice for a large group.
Atmosphere: 5
Food: 4
Service: 5
Emily Beach
Food was fine. Hibachi was good. Sushi and soup dumplings just okay. Lots of service, somehow all kind of weird and uncomfortable? Idk
Piers
One of the best hibachi experiences I've had. The food was excellent. The chef was very entertaining and did a great job interacting with everyone at the table.
I came in with high expectations after a strong recommendation from ChatGPT, that was my first mistake. I couldn’t remember the name of the hibachi place I like in the Bronx, and since I had to travel to Manhattan, I figured this would be a good choice, especially because ChatGPT said it was better than Benihana.
When I arrived, I was told I needed a reservation. I made one on the spot and was told I’d get a text when my table was ready. My reservation was supposed to be for 8:30 PM, but I never received the text. I ended up waiting an hour and a half in total. I eventually went back to the restaurant to check, and only then did they seat us.
I had chosen this place to celebrate my 8-year-old son’s birthday so he could be surprised with a birthday song and some entertainment. When I made the reservation, I gave them my son’s name and mentioned I wanted them to sing to him.
Once seated, the waiter was helpful and the hibachi chef was very nice and fun, but the entertainment felt rushed, forced, and short-lived. Even though I had mentioned it earlier, during the show the chef asked if it was someone’s birthday, and I had to say it again.
Some of our appetizers were missing, and the ice cream that came with my son’s meal never arrived. After the show ended, we were given time to eat. Soon after, the waiter started clearing plates and getting ready to bring the bill. I quietly asked one of the servers if they could sing to my son (I didn’t want to say it out loud to keep the surprise). She nodded, then returned with a bowl of ice cream with a sparkler candle, set it down over the grill, and walked away. Me and two family members ended up singing “Happy Birthday” to him ourselves.
The food was delicious but the portions were small. For the amount of money I paid, I left feeling disappointed and regretting my choice. To top it off, hours after we had already left, I finally received a text saying my table was ready — at 10:30 PM.
Atmosphere: 3
Food: 4
Service: 2
Good experience. Food was good. Kid friendly.
Atmosphere: 5
Food: 4
Service: 5
I can’t describe or give more than 5 stars! The food was excellent every single meal was perfectly seasoned and i have a shellfish allergy and was given a separate meal away from the shrimp. The staff greeted us as soon as we came in and were ready with celebrations for my daughters birthday dinner and the chef was funny and interacted with us. they cut our bday cake that we brought in allergy friendly perfectly! each staff member was so nice to us. and they thought we forgot our handbag and called us but it wasn’t ours who does that these days? honest people that’s who if i could give 100 stars i would bless you all at Flame hibachi and give them all a raise! 100 82nd street 7/19/25
Atmosphere: 5
Food: 5
Service: 5
From the time we entered the restaurant we were greeted very pleasantly and taken to our Hibachi Grill table. I Love how open and airy the space is. The service was amazing!
Our chef did a really good job by keeping us engaged and cracking some jokes as well.
Can you imagine in this day and age the restaurant says NO TIP REQUIRED!? Is this some sort of reverse psychology? Well it worked lol because the service we received was exceptional so it was only fitting to leave a tip for good service.
We made reservations, no credit card was required.
The menu was also extensive and drinks were delicious as well.
Atmosphere: 5
Food: 4
Service: 5
Food was amazing and the chef put on a great show. The only downside of my experience was I had a reservation for 8 and was not seated until 8:40.
Atmosphere: 5
Food: 4
Service: 3
Great place and very fun. My kids loved the experience. Food was good as well. Recommended.
Atmosphere: 5
Food: 4
Service: 5
The hibachi, the sushi and all other food is amazing. Their drinks always hit the spot! The dine in area surprisingly have more options. They have a wide array of sushi selection. Service is always on point, everybody there is always friendly and has good vibes.
Atmosphere: 5
Food: 5
Service: 5
I contacted Flame to make a reservation for a special occasion for a party of five. They informed me that a credit card was required to reserve a table, or we could come in as walk-ins. Since it was a special occasion, we opted for the walk-in option.
Upon arrival, the host informed us that the next hibachi event would start in 30 minutes, so we decided to wait. After about 40 minutes, another family arrived and were quickly seated. The host then waved us over and seated us next to a family of strangers.
The waitress appeared indifferent throughout the experience. She spoke very softly and seemed to focus mainly on the other family. The restaurant was very loud, with constant gong strikes, making it difficult to have a normal conversation.
The chef was pleasant, but the food preparation took a long time. By the time our chicken, steak, and vegetables were served, the fried rice was cold. The food itself was mediocre and had a strange taste that I couldn't quite pinpoint.
We didn’t see our waitress again until I noticed lipstick on the rim of my glass of water. I was extremely disgusted. After scanning the restaurant and not spotting her, I eventually saw her chatting with co-workers through the glass window near the kitchen. After several minutes, I called her over and asked to speak to the manager.
The manager, Justin, came over and nervously laughed about the situation. He eventually deducted 20% from our bill, but I should note that the restaurant already includes a mandatory 20% gratuity charge. This restaurant was a huge disappointment.
Atmosphere: 1
Food: 1
Service: 1
My family and I had a reservation for five people in the dining room on Mother's Day evening, since there were no Hibachi tables available. After 10 minutes, a waitress came over to take our order. The entrees came out after 20 minutes of waiting but the fried rice and noodles came out 30 mins after the entrees and also after I complained after seeing a large Asian party (seated after us) receive rice and noodles! The noodles were over cooked and chopped up which was weird. They did not have any forks available so they gave us spoons. They credited the rice and noodles and we paid for the entrées. We were so dissatisfied with the experience from the wait time, food quality and lack of utensils. Word of advice: If you don't have adequate staff to run a restaurant and ensure your customers are satisfied, please don't ruin dining experiences for others by booking more tables than you can handle. I will never dine here again.
Atmosphere: 1
Food: 1
Service: 1
Wow, can't believe Christopher Kardos works here🤯, blew my mind that got to met him the other night at dinner time. For those that don’t know, he is a very famous musician and actor, just like Jared Leto. BEST DAY EVER!!
Restaurantji Recommends
Excellent sushi.
Very good service.
Beautiful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The food was decent and the service was great. The chef did a great job performance wise. The restaurant is spacious and a good choice for a large group.
Atmosphere: 5
Food: 4
Service: 5
Food was fine. Hibachi was good. Sushi and soup dumplings just okay. Lots of service, somehow all kind of weird and uncomfortable? Idk
One of the best hibachi experiences I've had. The food was excellent. The chef was very entertaining and did a great job interacting with everyone at the table.
Atmosphere: 5
Food: 5
Service: 5
Andi is a great cook
Atmosphere: 5
Food: 5
Service: 5
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