First visit but will be back. Great food, excellent service. It's a fun energetic place. Can't believe we have not been, because we live nearby.
Grace
Flex Mussels is the best! Such great food, great mocktail options although expensive, and it was easy to make a res last minute.
Ted
Flex Mussels consistently and reliably delivers a fantastic dining experience, and last night was no exception. Many thanks to Jay for the wonderful service!
Pamela
I met with friends at Flex after not seeing each other since the summer. Although we enjoy Flex for the food and ambience, the noise level is too loud. We could barely hear each other during our entire time at the restaurant. Recommend the management/owner adding a sound absorbing element to reduce the overall volume of the restaurant to have an enjoyable experience.
Blair
I lived in NYC and this was my favourite restaurant. I went whenever guests were in town or for my birthday. And I still return whenever I'm back in town to visit - the menu, the Parma!! - all amazing. Always get the donuts in the end. Love love flex mussels.
Nathan
We enjoyed the lively bustle in the main dining room. The food, service and vibe were perfect.
Ustun Kaya
As always delicious every Saturday’s we try to go 😋😋
Atmosphere: 5
Food: 5
Service: 5
chris serrano
Miss the downtown location, but worth the trek uptown. Excellent mussels great drinks, and if the wreaths is nice, great indoor/outdoor seating. Perfect for people watching, mussels, and a nice crisp white wine or two.
Atmosphere: 5
Food: 5
Service: 5
Eris
I love Flex Mussels! The greeter is always welcoming; the waiters patient and efficient. We all had mussels and French fries, perfectly prepared. And they do amazing mocktails (I'm doing dry October) - I had the spicy Panoma beverage and it was so delicious and beautifully prepared I didn't feel deprived. Plates were cleared on time but not before we were ready. The only slightly negative comment is the place is so popular it can get quite loud, but next time I'll just go a little earlier.
Eileen
our server was absolute fantastic! it was lovely to be able to sit outside and enjoy our fantastic dinner with great friends
Absolutely the worst service I’ve had in NYC for a restaurant of its price range and “reputation.”
To be specific, my best friend and I took our girlfriends out for what we thought would be a lovely dinner, but it was far from that. They served our drinks first, then took over 30 minutes to bring out their wine bottle. Our food took more than an hour to arrive, and every time we asked for something, I had to physically get up from our seats to remind the staff of what we’d requested.
My favorite part (not really) was when I asked for a side of chipotle mayo, and the server responded, “Your burger already has it.” Nice.
As our terrible experience continued, a new server took over our table and didn’t even acknowledge what we’d been dealing with.
I’m an understanding person, and if our original server was new or inexperienced, I can completely understand that. However, to be treated the way we were, and for no one to acknowledge it, shows a serious lack of awareness and class.
I can confidently say I will not be returning.
Georges Chahwan
Underwhelming Experience at Flex Mussels UES. Visited recently and left feeling the vibe didn't quite match the hype. The food, particularly the Bangkok mussels, was flavorful and tasty, but honestly, nothing extraordinary or show-stopping. Portion sizes were on the small side, and at $32 for the Bangkok mussels (plus an extra $11 for Old Bay fries which, by the way, great on their own but not worth the premium, especially when solid moules and frites are available citywide for around $28), it felt overpriced. Lack of personal touch during our visit added to the underwhelming experience. Worth a visit if you're in the area and craving mussels, but maybe not a must-visit destination. Just something to consider.
Atmosphere: 3
Food: 3
Service: 3
Stacey
I was excited to return to the restaurant as i had not yet been to the new location. I did not like being sat upstairs at all. It detracted from the experience as i felt as if i was in an upstairs could have been anywhere bland setting; this was an overall impact to the experience. They were quite busy but there was an extreme wait between courses. I would have preferred to be in the downstairs and participate in the atmosphere of the restaurant that is an important aspect to dining-
Anthony Muljadi
The mussels and bread were divine! I would skip the fish dishes. A bit annoyed we were charged $35 for a kids burger…
Atmosphere: 5
Food: 4
Service: 5
Jennifer
Fresh and amazing mussels and choices beyond!! I loved every minute of our experience. I will return as soon as I'm back in town.
First visit but will be back. Great food, excellent service. It's a fun energetic place. Can't believe we have not been, because we live nearby.
Flex Mussels is the best! Such great food, great mocktail options although expensive, and it was easy to make a res last minute.
Flex Mussels consistently and reliably delivers a fantastic dining experience, and last night was no exception. Many thanks to Jay for the wonderful service!
I met with friends at Flex after not seeing each other since the summer. Although we enjoy Flex for the food and ambience, the noise level is too loud. We could barely hear each other during our entire time at the restaurant. Recommend the management/owner adding a sound absorbing element to reduce the overall volume of the restaurant to have an enjoyable experience.
I lived in NYC and this was my favourite restaurant. I went whenever guests were in town or for my birthday. And I still return whenever I'm back in town to visit - the menu, the Parma!! - all amazing. Always get the donuts in the end. Love love flex mussels.
We enjoyed the lively bustle in the main dining room. The food, service and vibe were perfect.
As always delicious every Saturday’s we try to go 😋😋
Atmosphere: 5
Food: 5
Service: 5
Miss the downtown location, but worth the trek uptown. Excellent mussels great drinks, and if the wreaths is nice, great indoor/outdoor seating. Perfect for people watching, mussels, and a nice crisp white wine or two.
Atmosphere: 5
Food: 5
Service: 5
I love Flex Mussels! The greeter is always welcoming; the waiters patient and efficient. We all had mussels and French fries, perfectly prepared. And they do amazing mocktails (I'm doing dry October) - I had the spicy Panoma beverage and it was so delicious and beautifully prepared I didn't feel deprived. Plates were cleared on time but not before we were ready. The only slightly negative comment is the place is so popular it can get quite loud, but next time I'll just go a little earlier.
our server was absolute fantastic! it was lovely to be able to sit outside and enjoy our fantastic dinner with great friends
Restaurantji Recommends
Absolutely the worst service I’ve had in NYC for a restaurant of its price range and “reputation.”
To be specific, my best friend and I took our girlfriends out for what we thought would be a lovely dinner, but it was far from that. They served our drinks first, then took over 30 minutes to bring out their wine bottle. Our food took more than an hour to arrive, and every time we asked for something, I had to physically get up from our seats to remind the staff of what we’d requested.
My favorite part (not really) was when I asked for a side of chipotle mayo, and the server responded, “Your burger already has it.” Nice.
As our terrible experience continued, a new server took over our table and didn’t even acknowledge what we’d been dealing with.
I’m an understanding person, and if our original server was new or inexperienced, I can completely understand that. However, to be treated the way we were, and for no one to acknowledge it, shows a serious lack of awareness and class.
I can confidently say I will not be returning.
Underwhelming Experience at Flex Mussels UES. Visited recently and left feeling the vibe didn't quite match the hype. The food, particularly the Bangkok mussels, was flavorful and tasty, but honestly, nothing extraordinary or show-stopping. Portion sizes were on the small side, and at $32 for the Bangkok mussels (plus an extra $11 for Old Bay fries which, by the way, great on their own but not worth the premium, especially when solid moules and frites are available citywide for around $28), it felt overpriced. Lack of personal touch during our visit added to the underwhelming experience. Worth a visit if you're in the area and craving mussels, but maybe not a must-visit destination. Just something to consider.
Atmosphere: 3
Food: 3
Service: 3
I was excited to return to the restaurant as i had not yet been to the new location. I did not like being sat upstairs at all. It detracted from the experience as i felt as if i was in an upstairs could have been anywhere bland setting; this was an overall impact to the experience. They were quite busy but there was an extreme wait between courses. I would have preferred to be in the downstairs and participate in the atmosphere of the restaurant that is an important aspect to dining-
The mussels and bread were divine! I would skip the fish dishes. A bit annoyed we were charged $35 for a kids burger…
Atmosphere: 5
Food: 4
Service: 5
Fresh and amazing mussels and choices beyond!! I loved every minute of our experience. I will return as soon as I'm back in town.
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