I’ve been coming here for years and today will be the last!!! Called to confirm there was Mangu, drove from Yonkers and it’s finished. They tell us it will be ready in 30-45 minutes and manager said 15-20 minutes. 45 minutes later table next to us (who arrived after us) is served Mangu and we’re still waiting. Ponche was thick and and not what I’m used to but I paid the $13 and will never come back! All new staff and they are not what Floriditas “Use” to be!!!
Atmosphere: 1
Food: 1
Service: 1
christian baracaldo
Scam they never give you the delivery, they just steal the money and said that’s not there problem.
Michael Belton
Food was ok. Mangu was whipped and not mashed. Onion should have been a little nore balanced, too pungent. Security at the doot and they do not take credit cards.
Atmosphere: 2
Food: 3
Service: 3
Domenica Mateo
Their menu food is what you need in your life... their buffet foods are delicious, but their menu foods are 5 notches better than the buffet foods. Taste is a matter of personal preference, but believe me when I tell you I've been there enough to confidentially say it's worth it despite spending 33 minutes looking for parking... My fiancée and I went 1/4/25, and he had the chicken in lemon sauce, and I had the chicken in garlic sauce, each with 2 sides... Food is a 10 outta 10 Parking sucks but it's NYC, so you just suck it up because you're going to enjoy deliciousness 😋 Service is good Restaurant & seating serves it's purpose. Like my Nonna use to say, "forse non è bella, ma ha un cuore grande." Which translates to: She may not be pretty, but she has a great heart.
Atmosphere: 3
Food: 5
Service: 5
LeeAnn Shaw
I JUST HAD SURGERY AND JUST TRYING TO ORDER A MEAL FOR MY FAMILY FOR DELIVERY OR MY HUSBAND PICK UP . However the individual or individuals that chose to answer the call and not communicate in English because yes we don’t speak Spanish fluently It’s ridiculous I called over 6times and I am keep being put on hold without a response to my order. And then yall want to hang up. It’s just beyond rude. I am in physical pain and this was my fist time event trying to order from this place
Jenn Bobadilla Ottoy
The lady who serves there is very disrespectful, should be working washing dishes. Not working with people.
Service: 1
Gladys Cepeda
So cool, one of the scenes of IN THE HEIGHTS musical movie was filmed in front of this restuarant and on this block. The scene where Nina comes back home and sings "Breathe" Super cool.
Terrell Bailey
It’s an ok late ought spot to eat at. Sancocho tasted like plastic tbh
P M
Not friendly towards non-hispanics. When they realized I didn't speak English one lady complained and another tried to ask a man for help whom kept saying no. I actually do speak some Spanish and understand it fine. I took my money elsewhere. I understand now why it was so empty in there. Customer service is horrible.
Went I called I was put on hold for 2 minutes an then someone just hang up on me this happens on night time shift costumer service it really bad and they need more training
Atmosphere: 2
Food: 3
Service: 1
William R
Great food
Atmosphere: 5
Food: 5
Service: 5
Raul Ramos
This restaurant had good service before but the constant change of staff does not allow the quality to be maintained. I recently spent 24 dollars on an order and it was just rice, beans and chicken. When I got home 3 small pieces of chicken and more bone than meat. Check your orders if you order takeout. Floridita on Nagle avenue.
Atmosphere: 1
Food: 1
Service: 1
Mesha
Not friendly towards non-hispanics. When they realized I didn't speak English one lady complained and another tried to ask a man for help whom kept saying no. I actually do speak some Spanish and understand it fine. I took my money elsewhere. I understand now why it was so empty in there. Customer service is horrible.
Atmosphere: 1
Service: 1
Franklin Alberto Álvarez Cruz
When you call, the women who answer the phone are terrible at serving customers. The food has dropped in quality a lot and is super expensive, they want to give you what they want and not what you ask for.
Called and waited for 6 months on hold
I’ve been coming here for years and today will be the last!!! Called to confirm there was Mangu, drove from Yonkers and it’s finished. They tell us it will be ready in 30-45 minutes and manager said 15-20 minutes. 45 minutes later table next to us (who arrived after us) is served Mangu and we’re still waiting. Ponche was thick and and not what I’m used to but I paid the $13 and will never come back! All new staff and they are not what Floriditas “Use” to be!!!
Atmosphere: 1
Food: 1
Service: 1
Scam they never give you the delivery, they just steal the money and said that’s not there problem.
Food was ok. Mangu was whipped and not mashed. Onion should have been a little nore balanced, too pungent. Security at the doot and they do not take credit cards.
Atmosphere: 2
Food: 3
Service: 3
Their menu food is what you need in your life... their buffet foods are delicious, but their menu foods are 5 notches better than the buffet foods. Taste is a matter of personal preference, but believe me when I tell you I've been there enough to confidentially say it's worth it despite spending 33 minutes looking for parking... My fiancée and I went 1/4/25, and he had the chicken in lemon sauce, and I had the chicken in garlic sauce, each with 2 sides...
Food is a 10 outta 10
Parking sucks but it's NYC, so you just suck it up because you're going to enjoy deliciousness 😋
Service is good
Restaurant & seating serves it's purpose. Like my Nonna use to say, "forse non è bella, ma ha un cuore grande." Which translates to: She may not be pretty, but she has a great heart.
Atmosphere: 3
Food: 5
Service: 5
I JUST HAD SURGERY AND JUST TRYING TO ORDER A MEAL FOR MY FAMILY FOR DELIVERY OR MY HUSBAND PICK UP . However the individual or individuals that chose to answer the call and not communicate in English because yes we don’t speak Spanish fluently
It’s ridiculous I called over 6times and I am keep being put on hold without a response to my order. And then yall want to hang up. It’s just beyond rude. I am in physical pain and this was my fist time event trying to order from this place
The lady who serves there is very disrespectful, should be working washing dishes. Not working with people.
Service: 1
So cool, one of the scenes of IN THE HEIGHTS musical movie was filmed in front of this restuarant and on this block. The scene where Nina comes back home and sings "Breathe" Super cool.
It’s an ok late ought spot to eat at. Sancocho tasted like plastic tbh
Not friendly towards non-hispanics. When they realized I didn't speak English one lady complained and another tried to ask a man for help whom kept saying no. I actually do speak some Spanish and understand it fine. I took my money elsewhere. I understand now why it was so empty in there. Customer service is horrible.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Went I called I was put on hold for 2 minutes an then someone just hang up on me this happens on night time shift costumer service it really bad and they need more training
Atmosphere: 2
Food: 3
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
This restaurant had good service before but the constant change of staff does not allow the quality to be maintained. I recently spent 24 dollars on an order and it was just rice, beans and chicken. When I got home 3 small pieces of chicken and more bone than meat. Check your orders if you order takeout. Floridita on Nagle avenue.
Atmosphere: 1
Food: 1
Service: 1
Not friendly towards non-hispanics. When they realized I didn't speak English one lady complained and another tried to ask a man for help whom kept saying no. I actually do speak some Spanish and understand it fine. I took my money elsewhere. I understand now why it was so empty in there. Customer service is horrible.
Atmosphere: 1
Service: 1
When you call, the women who answer the phone are terrible at serving customers. The food has dropped in quality a lot and is super expensive, they want to give you what they want and not what you ask for.
Atmosphere: 1
Food: 1
Service: 1
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