Ordered a smoothie via door dash. Was confirmed for pick up at 6:20-6:25. Arrived at 6:18 and the doors are locked. A worker was inside cleaning. I knocked but he wouldn’t let me in. Not sure why the store would confirm order if they were planning to close almost an hour before their listed closing time.
Service: 1
T Lynx
Salmon looked funny but I ordered anyway, spend 20 dollars, took 1 bite and through it in the trash. To make it worse the salmon was like half cooked from the rice, which is ewh. Ingredients didn't seem fresh and didn't smell appealing.
Atmosphere: 1
Food: 1
Service: 2
Tyler McFall
AVOID - Google says this place is open until 9pm. Their website says they’re open until 9pm. The sign on their front door says they’re open until 9pm. I placed an order for pickup directly on their website and it even warned “closing soon” because it was just after 8:00pm. The only reason I was trying this place despite its 3.9 stars on Google, was because of their hours being open “late”. The website confirmed my order and said it will be ready at 8:37pm. I walked 25 minutes to pick it up and arrived at 8:30pm to find all lights were turned off, and not an employee was in sight. I tried calling them and of course no one answered, so now I have to deal with this tomorrow to get a refund! Very annoying considering this problem could have been so easily avoided.Update: I’ve called them multiple times to get a resolution here (since no one reached out to me to resolve this) and the same person has answered the phone each time telling me they cannot issue refunds. He said he didn’t have a contact for the owner and has no idea when they will come into the shop. He recommended I just wait until someone sees my review. Very annoying.
onika bent
The food is always FRESH and tasty. The smell (rawness)in there is overpowering as to be semi expected when dealing in raw seafood. The manager, or whomever that non smiling RUDE gentleman is has ZERO customer service grace. He needs to know that when serving people food a smile should come along with it! Very terse and off putting. He needs to remain in the back.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Taco Poke Bowl
Sabrina Oree
Sorry but the customer service in here alone will make you not want to order from here. Always has an attitude and looks like he hates life each time you walk in. Learned my lesson and will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Meg M.
I really wanted some poke and found this place for lunch while visiting one of my friends. When I went to go pick up some food, the staff unfortunately didn't know which things were gluten free for the poke bowls. So as a replacement, I opted for the Greek salad since that was labeled as gluten free. It was ok, it didn't have much flavor and I didn't really like the chicken.
Mickey White
delicious!
Atmosphere: 5
Food: 5
Service: 5
emran hossain
Enjoyed there.It's a nice and quite place. And all stuffs are so good and well behavior.
Atmosphere: 5
Food: 5
Service: 5
Jacob Galvan
The worker there tried to not serve me for seemingly no reason only to serve the women who came up to him after. I had to sneak in behind them just to get served. Then I received a bowl with a total amount of 3 tiny squares of fish. Wish I could give 0 stars.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Taco Poke Bowl
Stephen Chan
This place feeds you rations. I got a bowl with three little squares of fish. Even school cafeteria food gives you more for 1/8th the price…
DO NOT order Too Good to Go here. You’ve been warned. It said original value $18. No this is definitely not $18. I’ve had food here before paying the $18 full price for a poke. The food I received first of all had no fish at all or any seafood. There was like 4 small pieces of teriyaki chicken. What?! There were also some scrap vegetables and some brown rice. It is like worth maybe $2. The most disappointing food experience in my life. Definitely a small bowl as well. A small bowl there is $12 and has a lot more ingredients.
Atmosphere: 1
Food: 1
Service: 1
danielle brown
Great place, very fresh food, the smoothies bowls were so good and filling!
Atmosphere: 5
Food: 5
Service: 5
Sofia Palacios
I casually come here for smoothies or acai bowls, and the other day I was here sitting with two friends and stood up to take a call and a rat walked right by me, INSIDE the restaurant. I told the person in charge at the moment and he was like “yeah when the door is open they come in and out” there’s more behind the trash. Absolutely disgusting and unsanitary! Definitely not coming back
Meg E
My poke bowl with shrimp was delicious. It hit the spot. I loved the spicy sauceStaff was friendly
Margie Nix
Had to find another Fresca Bowl & Poke Mahi after the one on Lexington Ave 32nd and 31st closed.
Ordered a smoothie via door dash. Was confirmed for pick up at 6:20-6:25. Arrived at 6:18 and the doors are locked. A worker was inside cleaning. I knocked but he wouldn’t let me in. Not sure why the store would confirm order if they were planning to close almost an hour before their listed closing time.
Service: 1
Salmon looked funny but I ordered anyway, spend 20 dollars, took 1 bite and through it in the trash. To make it worse the salmon was like half cooked from the rice, which is ewh. Ingredients didn't seem fresh and didn't smell appealing.
Atmosphere: 1
Food: 1
Service: 2
AVOID - Google says this place is open until 9pm. Their website says they’re open until 9pm. The sign on their front door says they’re open until 9pm. I placed an order for pickup directly on their website and it even warned “closing soon” because it was just after 8:00pm. The only reason I was trying this place despite its 3.9 stars on Google, was because of their hours being open “late”. The website confirmed my order and said it will be ready at 8:37pm. I walked 25 minutes to pick it up and arrived at 8:30pm to find all lights were turned off, and not an employee was in sight. I tried calling them and of course no one answered, so now I have to deal with this tomorrow to get a refund! Very annoying considering this problem could have been so easily avoided.Update: I’ve called them multiple times to get a resolution here (since no one reached out to me to resolve this) and the same person has answered the phone each time telling me they cannot issue refunds. He said he didn’t have a contact for the owner and has no idea when they will come into the shop. He recommended I just wait until someone sees my review. Very annoying.
The food is always FRESH and tasty. The smell (rawness)in there is overpowering as to be semi expected when dealing in raw seafood. The manager, or whomever that non smiling RUDE gentleman is has ZERO customer service grace. He needs to know that when serving people food a smile should come along with it! Very terse and off putting. He needs to remain in the back.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Taco Poke Bowl
Sorry but the customer service in here alone will make you not want to order from here. Always has an attitude and looks like he hates life each time you walk in. Learned my lesson and will never come here again!
Atmosphere: 1
Food: 1
Service: 1
I really wanted some poke and found this place for lunch while visiting one of my friends. When I went to go pick up some food, the staff unfortunately didn't know which things were gluten free for the poke bowls. So as a replacement, I opted for the Greek salad since that was labeled as gluten free. It was ok, it didn't have much flavor and I didn't really like the chicken.
delicious!
Atmosphere: 5
Food: 5
Service: 5
Enjoyed there.It's a nice and quite place. And all stuffs are so good and well behavior.
Atmosphere: 5
Food: 5
Service: 5
The worker there tried to not serve me for seemingly no reason only to serve the women who came up to him after. I had to sneak in behind them just to get served. Then I received a bowl with a total amount of 3 tiny squares of fish. Wish I could give 0 stars.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Taco Poke Bowl
This place feeds you rations. I got a bowl with three little squares of fish. Even school cafeteria food gives you more for 1/8th the price…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
DO NOT order Too Good to Go here. You’ve been warned. It said original value $18. No this is definitely not $18. I’ve had food here before paying the $18 full price for a poke. The food I received first of all had no fish at all or any seafood. There was like 4 small pieces of teriyaki chicken. What?! There were also some scrap vegetables and some brown rice. It is like worth maybe $2. The most disappointing food experience in my life. Definitely a small bowl as well. A small bowl there is $12 and has a lot more ingredients.
Atmosphere: 1
Food: 1
Service: 1
Great place, very fresh food, the smoothies bowls were so good and filling!
Atmosphere: 5
Food: 5
Service: 5
I casually come here for smoothies or acai bowls, and the other day I was here sitting with two friends and stood up to take a call and a rat walked right by me, INSIDE the restaurant. I told the person in charge at the moment and he was like “yeah when the door is open they come in and out” there’s more behind the trash. Absolutely disgusting and unsanitary! Definitely not coming back
My poke bowl with shrimp was delicious. It hit the spot. I loved the spicy sauceStaff was friendly
Had to find another Fresca Bowl & Poke Mahi after the one on Lexington Ave 32nd and 31st closed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Vegetarian Poke Bowl