The food was okay but the customer service was really bad. One the staff she was very
Atmosphere: 1
Food: 1
Service: 1
deanmellen
Unreal !!!Food here is VERY special !Prepared for people who are sophisticated enough to enjoy what she is actually creating here in this very unique kitchen ,minus all the “ handholding “ these “pantywaists “ require that have left derogatory reviews when approaching an uncomplicated , walk-up ,To- go window …the food is VERY thoughtfully prepared…if you find this review intriguing, treat yourself !Yes …. To A VERY special lunch / supper … ! ?if there were an option for 20 stars ., I would have left 20.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strozzarretti in Red Wine Meat Sauce with Peas and Carrots, Ravioli, Pesto Lasagna, Crespelle with Shrimps Potatoes and Broccoli, Sandwiches, Veal Tortelloni in Spicy Red Sauce, Salad, Gnocchi, Lasagna, Tray of Meatball and Potatoes in Tomato Sauce
Fatima S
Authentic, fresh, flavorful, and made with love. I came across Gaia when I saw a line of people outside, and thought to myself, I need to try. This is now my go to Italian food that is 10/10 and my go to spot when I need a hearty filling meal. I've told my friends to try it, and now they are hooked! The meat lasagna is perfect with a side of fresh bread. The owner is so pleasant, friendly, and welcoming. Waiting outside for your meal so others can order, is common sense and common curtesy. Gaia will come or call you in to give you your food, hot and fresh. Also, a huge plus for being eco-friendly. Definitely a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ravioli, Sauce, Lasagna
cooper fortune
sweetest owner with wonderful food made from super fresh ingredients, my friend and i always get the classico!??
Atmosphere: 5
Food: 5
Service: 5
Angel Rodriguez
The owner is a vile person I heard the food was great but I witnessed this woman behave erratically harrasses her neighbors and fellow busniess owners on the block goes around recording people with out there consent food was delicious but will not be returning after seeing what a disturbed human being this woman
Atmosphere: 1
Food: 5
Service: 1
maria sanchez
I was harassed at this location by the woman Gaia. Gaia said that there was electromagnetic fields contaminating the food and scared my friend, yelling close to her face. I wouldn't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Jacob Gorchov
I'm sitting here eating the mushroom focaccia that Gaia made - the care and respect she treats for her food is unique in the neighborhood, or anywhere in nyc anymore really. She was nice enough to include some extra tomato bean sauce for a snack/premade ravioli that I cant wait to prepare later.Come for delicious food, and chat - they close early so be sure to get there ahead of time, ask for recs, and enjoy the garden across the street if it's open <3 so happy Gaia is here after closing their former location on Houston
Atmosphere: 5
Food: 5
Service: 5
Myan Melendez
I’ve wanted to visit Gaia for years after hearing so much about it and how amazing the food is. Gaia is 110% the real deal. I have come again and again after my first visit a few months ago. The type of food you never get tired of. I could eat here 3xs a week and be happy. If she ever does breakfast I’d eat here for all 3 meals.Everything is made with love and commitment to her passion for natural and whole foods with FLAVOR. She also is dedicated to sustainability so bring your own forks and eat at the park or stay and enjoy at the small tables outside. I will be a loyal customer for as long as Gaia is open and am so thrilled that places like this still can exist on their own terms!
Atmosphere: 5
Food: 5
Service: 5
Luisa Dolan
This was the most distasteful experience I have ever had when it comes to customer service. Initially I was very excited to be taken there by my daughter’s friend. As soon as this young Asian friend walks in along with my Hispanic daughters the owner yells at them to order from outside because people bring in cockroaches and dirty and destroy things. Little did she know an older adult was behind these young ladies. I responded well we are certainly not those type of people. (Meanwhile I am thinking does she have cockroaches already) The owner then makes ridiculous excuses of why she said what she said. Offers to give me free water. I did not want to order anything from them but my kids were hungry so we ordered. She took 35 minutes to serve us . As we sit down and wait at her dirty tables we ask for napkins to wipe down the table she said she doesn’t use napkins to be eco friendly . As we are sitting there don’t you know two white customers with dogs go in the restaurant and she doesn’t say a peep! Nothing about cockroaches or dogs with flees. Oh and the woman got the food before us. Ok so after waiting we get the food in a plastic bag so much for eco friendly . We then asks for forks again the same excuse . So we had to run to Starbucks to get forks . We try the food and it was so disgusting ?. It tastes like vodka sauce gone wrong and chef boyardee topped with cheese What a horrible experience. Do not go there!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pesto Lasagna, Sauce, Antipasto Italiano Con Focaccia, Lasagna
NYFrugaltravel
This was the most distasteful experience I have ever had when it comes to customer service. Initially I was very excited to be taken there by my daughter’s friend. As soon as this young Asian friend walks in along with my Hispanic daughters the owner yells at them to order from outside because people bring in cockroaches and dirty and destroy things. Little did she know an older adult was behind these young ladies. I responded well we are certainly not those type of people. (Meanwhile I am thinking does she have cockroaches already) The owner then makes ridiculous excuses of why she said what she said. Offers to give me free water. I did not want to order anything from them but my kids were hungry so we ordered. She took 35 minutes to serve us . As we sit down and wait at her dirty tables we ask for napkins to wipe down the table she said she doesn’t use napkins to be eco friendly . As we are sitting there don’t you know two white customers with dogs go in the restaurant and she doesn’t say a peep! Nothing about cockroaches or dogs with flees. Oh and the woman got the food before us. Ok so after waiting we get the food in a plastic bag so much for eco friendly . We then asks for forks again the same excuse . So we had to run to Starbucks to get forks . We try the food and it was so disgusting ?. It tastes like vodka sauce gone wrong and chef boyardee topped with cheese What a horrible experience. Do not go there!!!
I have been a fortunate and loving customer of Gaia since she was on Houston. I was absolutely heartbroken when she closed up and am overjoyed that she is back. This place is wonderful in every way. The food is outstanding and as authentic as you will find. I have spent so many days enjoying her cooking and I am so happy she’s still going for it. Thank you Gaia for you warmth, your hospitality, and for sharing your gift! Ciao!
Mil Rz
This lady is the worse. Her attitude is horrendous.. She acts like she is doing you a favor. I saw her interact with a person outside of her business. She was attacking a person who is disabled. She is tasteless.. Avoid this place at all cost.
Atmosphere: 1
Food: 1
Service: 1
Ryan Howard
If you search the low rated reviews for this place, many many people have the same exact stories about the owner’s (?) rude and erratic behavior that she subjects neighbors to for no reason. And when they mention this, she always replies that they are lying or harassing her. Why would anyone want to do this? The stories all collaborate but the reviewers don’t know each other. Gaia, no one is lying or harassing you. We wish you the best and want you to get help.Also, I’m still going to come in and order some food soon because it looks really good! Hopefully you’ll be in a good mood next time I come by and not yell at me to keep walking. If you can be nice i might even give you my business :-)
Jasmine Izad
Wa-wa-wow! Hole in the wall, filled with love spot. Tried the panini with anchovies (forgot the name) and the different flavors bursting in my mouth, omg. It was so fresh and tasty, I had to try another.You can tell she really cares and is passionate about her food and how she makes it for others.To comment on the other reviewers remarks on here, she has a strong spirit - full of passion, speaks her mind, exerts authentic hospitality - she's italian and lives in NYC (what do you expect?)I personally had a great experience coming here for the first time and was met with kindness, vulnerability and such loving generosity. And I hope you will too.This was an amazing experience, don't miss out!
Jasmine -
Wa-wa-wow! Hole in the wall, filled with love spot. Tried the panini with anchovies (forgot the name) and the different flavors bursting in my mouth, omg. It was so fresh and tasty, I had to try another.You can tell she really cares and is passionate about her food and how she makes it for others.To comment on the other reviewers remarks on here, she has a strong spirit - full of passion, speaks her mind, exerts authentic hospitality - she's italian and lives in NYC (what do you expect?)I personally had a great experience coming here for the first time and was met with kindness, vulnerability and such loving generosity. And I hope you will too.This was an amazing experience, don't miss out!
The food was okay but the customer service was really bad. One the staff she was very
Atmosphere: 1
Food: 1
Service: 1
Unreal !!!Food here is VERY special !Prepared for people who are sophisticated enough to enjoy what she is actually creating here in this very unique kitchen ,minus all the “ handholding “ these “pantywaists “ require that have left derogatory reviews when approaching an uncomplicated , walk-up ,To- go window …the food is VERY thoughtfully prepared…if you find this review intriguing, treat yourself !Yes …. To A VERY special lunch / supper … ! ?if there were an option for 20 stars ., I would have left 20.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strozzarretti in Red Wine Meat Sauce with Peas and Carrots, Ravioli, Pesto Lasagna, Crespelle with Shrimps Potatoes and Broccoli, Sandwiches, Veal Tortelloni in Spicy Red Sauce, Salad, Gnocchi, Lasagna, Tray of Meatball and Potatoes in Tomato Sauce
Authentic, fresh, flavorful, and made with love. I came across Gaia when I saw a line of people outside, and thought to myself, I need to try. This is now my go to Italian food that is 10/10 and my go to spot when I need a hearty filling meal. I've told my friends to try it, and now they are hooked! The meat lasagna is perfect with a side of fresh bread. The owner is so pleasant, friendly, and welcoming. Waiting outside for your meal so others can order, is common sense and common curtesy. Gaia will come or call you in to give you your food, hot and fresh. Also, a huge plus for being eco-friendly. Definitely a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ravioli, Sauce, Lasagna
sweetest owner with wonderful food made from super fresh ingredients, my friend and i always get the classico!??
Atmosphere: 5
Food: 5
Service: 5
The owner is a vile person I heard the food was great but I witnessed this woman behave erratically harrasses her neighbors and fellow busniess owners on the block goes around recording people with out there consent food was delicious but will not be returning after seeing what a disturbed human being this woman
Atmosphere: 1
Food: 5
Service: 1
I was harassed at this location by the woman Gaia. Gaia said that there was electromagnetic fields contaminating the food and scared my friend, yelling close to her face. I wouldn't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
I'm sitting here eating the mushroom focaccia that Gaia made - the care and respect she treats for her food is unique in the neighborhood, or anywhere in nyc anymore really. She was nice enough to include some extra tomato bean sauce for a snack/premade ravioli that I cant wait to prepare later.Come for delicious food, and chat - they close early so be sure to get there ahead of time, ask for recs, and enjoy the garden across the street if it's open <3 so happy Gaia is here after closing their former location on Houston
Atmosphere: 5
Food: 5
Service: 5
I’ve wanted to visit Gaia for years after hearing so much about it and how amazing the food is. Gaia is 110% the real deal. I have come again and again after my first visit a few months ago. The type of food you never get tired of. I could eat here 3xs a week and be happy. If she ever does breakfast I’d eat here for all 3 meals.Everything is made with love and commitment to her passion for natural and whole foods with FLAVOR. She also is dedicated to sustainability so bring your own forks and eat at the park or stay and enjoy at the small tables outside. I will be a loyal customer for as long as Gaia is open and am so thrilled that places like this still can exist on their own terms!
Atmosphere: 5
Food: 5
Service: 5
This was the most distasteful experience I have ever had when it comes to customer service. Initially I was very excited to be taken there by my daughter’s friend. As soon as this young Asian friend walks in along with my Hispanic daughters the owner yells at them to order from outside because people bring in cockroaches and dirty and destroy things. Little did she know an older adult was behind these young ladies. I responded well we are certainly not those type of people. (Meanwhile I am thinking does she have cockroaches already) The owner then makes ridiculous excuses of why she said what she said. Offers to give me free water. I did not want to order anything from them but my kids were hungry so we ordered. She took 35 minutes to serve us . As we sit down and wait at her dirty tables we ask for napkins to wipe down the table she said she doesn’t use napkins to be eco friendly . As we are sitting there don’t you know two white customers with dogs go in the restaurant and she doesn’t say a peep! Nothing about cockroaches or dogs with flees. Oh and the woman got the food before us. Ok so after waiting we get the food in a plastic bag so much for eco friendly . We then asks for forks again the same excuse . So we had to run to Starbucks to get forks . We try the food and it was so disgusting ?. It tastes like vodka sauce gone wrong and chef boyardee topped with cheese What a horrible experience. Do not go there!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pesto Lasagna, Sauce, Antipasto Italiano Con Focaccia, Lasagna
This was the most distasteful experience I have ever had when it comes to customer service. Initially I was very excited to be taken there by my daughter’s friend. As soon as this young Asian friend walks in along with my Hispanic daughters the owner yells at them to order from outside because people bring in cockroaches and dirty and destroy things. Little did she know an older adult was behind these young ladies. I responded well we are certainly not those type of people. (Meanwhile I am thinking does she have cockroaches already) The owner then makes ridiculous excuses of why she said what she said. Offers to give me free water. I did not want to order anything from them but my kids were hungry so we ordered. She took 35 minutes to serve us . As we sit down and wait at her dirty tables we ask for napkins to wipe down the table she said she doesn’t use napkins to be eco friendly . As we are sitting there don’t you know two white customers with dogs go in the restaurant and she doesn’t say a peep! Nothing about cockroaches or dogs with flees. Oh and the woman got the food before us. Ok so after waiting we get the food in a plastic bag so much for eco friendly . We then asks for forks again the same excuse . So we had to run to Starbucks to get forks . We try the food and it was so disgusting ?. It tastes like vodka sauce gone wrong and chef boyardee topped with cheese What a horrible experience. Do not go there!!!
Restaurantji Recommends
I have been a fortunate and loving customer of Gaia since she was on Houston. I was absolutely heartbroken when she closed up and am overjoyed that she is back. This place is wonderful in every way. The food is outstanding and as authentic as you will find. I have spent so many days enjoying her cooking and I am so happy she’s still going for it. Thank you Gaia for you warmth, your hospitality, and for sharing your gift! Ciao!
This lady is the worse. Her attitude is horrendous.. She acts like she is doing you a favor. I saw her interact with a person outside of her business. She was attacking a person who is disabled. She is tasteless.. Avoid this place at all cost.
Atmosphere: 1
Food: 1
Service: 1
If you search the low rated reviews for this place, many many people have the same exact stories about the owner’s (?) rude and erratic behavior that she subjects neighbors to for no reason. And when they mention this, she always replies that they are lying or harassing her. Why would anyone want to do this? The stories all collaborate but the reviewers don’t know each other. Gaia, no one is lying or harassing you. We wish you the best and want you to get help.Also, I’m still going to come in and order some food soon because it looks really good! Hopefully you’ll be in a good mood next time I come by and not yell at me to keep walking. If you can be nice i might even give you my business :-)
Wa-wa-wow! Hole in the wall, filled with love spot. Tried the panini with anchovies (forgot the name) and the different flavors bursting in my mouth, omg. It was so fresh and tasty, I had to try another.You can tell she really cares and is passionate about her food and how she makes it for others.To comment on the other reviewers remarks on here, she has a strong spirit - full of passion, speaks her mind, exerts authentic hospitality - she's italian and lives in NYC (what do you expect?)I personally had a great experience coming here for the first time and was met with kindness, vulnerability and such loving generosity. And I hope you will too.This was an amazing experience, don't miss out!
Wa-wa-wow! Hole in the wall, filled with love spot. Tried the panini with anchovies (forgot the name) and the different flavors bursting in my mouth, omg. It was so fresh and tasty, I had to try another.You can tell she really cares and is passionate about her food and how she makes it for others.To comment on the other reviewers remarks on here, she has a strong spirit - full of passion, speaks her mind, exerts authentic hospitality - she's italian and lives in NYC (what do you expect?)I personally had a great experience coming here for the first time and was met with kindness, vulnerability and such loving generosity. And I hope you will too.This was an amazing experience, don't miss out!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fico Panini
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